Retail Operation Associate
5 days ago
Ensuring that the maximum number of terminals are trading at all times.
Manage Road Net & OnePlace Web application that drives routing for state sales teams.
Manage and own routing needs / changes within Roadnet.
Manage daily calls based off of location, channel, and complexity of account coupled with driving productivity with LSR.
Execute trade days to evaluate Road Net and feel for use.
Working closely with and aligning field and key account sales, technology providers, Camelot Illinois staff and state employees.
Improve retail channel capabilities, tools and reporting.
Provide relevant and timely management information to the retail channels and the wider business, including compliance measurement of the retail engagement program.
Participate in cross-functional projects on behalf of the retail channels.
Coordinate retailer training for new and existing retail outlets, including maintaining tools and reports.
Communicate regular operational updates and centrally hosted information for all retail teams.
Build and supply content for a library of retail best practices and problem resolution.
Support the retail operations manager and retailer support director to shape and implement the overall retail strategy and prioritize activities.