Chicago Tech Jobs and Startup Jobs

305

Google Cloud Platform Architect

Nerdery
Chicago
7 hours ago
+24
You will interface directly with multidisciplinary client stakeholders to understand their pain points and find creative solutions for them. One day you might be building out a CI/CD pipeline, another day you might be advising on the best practices of operating a given GCP service, and yet another working alongside our Software Engineers to deploy their app into the virtual private cloud that you've built. In short, you’ll transform the way our clients see and use GCP services to meet their digital business goals. 

Client Support Analyst

GTreasury
Chicago
8 hours ago
+14
GTreasury, a leading innovator of integrated SaaS treasury and risk management solutions, is currently looking to hire a detail-oriented Client Support Analyst to perform the key role of supporting our treasury management solution by acting as front line support for our current client base, helping to bring problems to resolution in a quick and professional manner.  The Analyst will also act as the internal support resource, helping other staff members to resolve issues and deliver solutions to our clients.  The Analyst is expected to take on a number of small projects including functional customizations, product improvements, and business process improvements.

Technical Operations Analyst

Optiver
Chicago
9 hours ago
+13
As the Technical Operations Analyst, you will help us achieve that goal. You will be trusted to handle a broad suite of tasks across all facets of the business. The person we seek is always mindful of risk yet still able to facilitate fast-paced innovation across the firm. If you are interested in gaining experience with both the business and technical sides of a market making trading firm, this role will provide that opportunity.

Customer Support Specialist

CityBase
Chicago
9 hours ago
We are looking for an entry level customer service specialist to provide excellent customer service to our clients. You will collaborate with other team members to resolve client needs and will provide support via phone and email. The successful candidate must be an independent thinker, a good communicator, and able to prioritize tasks.

Customer Support Associate - Evening / Weekend Shi…

CityBase
Chicago
9 hours ago
We are looking for an entry level customer service specialist to provide excellent customer service to our clients. You will collaborate with other team members to resolve client needs and will provide support via phone and email. The successful candidate must be an independent thinker, a good communicator, and able to prioritize tasks. This person must be comforable working evening hours and weekend shifts. This role hours will be as follows: Wednesday - Friday 3pm - 10pm; Saturday & Sunday 11am - 6pm. 

Head of Operations

PHMG
Chicago
9 hours ago
+25
Head of Operations 401 N Michigan Ave, Chicago, IL 60611 Ranked #21 in 2018 Chicago Tribune Top Workplaces Ranked #10 in Glassdoor Top Work Culture and Leadership 2018 winner of National ‘Best and Brightest Companies to Work For Program’ As Head of Operations for our North American head office you’ll lead a multi-disciplinary team with accountability for overall service delivery to our growing North American client base, optimizing our world

Account Manager — Chicago, IL

Tock
Chicago
10 hours ago
+27
As an Account Manager, you are the face of Tock to our customers. You will be responsible for managing the software implementation process, client relationship, performance analysis, and customer success on Tock’s platform. As an Account Manager, you will work with a roster of esteemed restaurants and share with them how to best utilize Tock to reach their business goals. The successful candidate is a seasoned project manager with a proven track record of being detail oriented, demonstrating excellent communication skills, solving customer questions and problems in a timely fashion, and proactively making strategic business recommendations for customer success.

Engineering Manager

STATS
Chicago
10 hours ago
+16
Lead several teams of software engineers working on full-stack applications. Work with product managers to define the vision and objectives for Stats Data driven AI products. Collaborate with other Engineering leaders to ensure awareness and drive cooperation and collaboration across organization. Share and mentor the team to solve complex problems. Deliver innovation and high quality user and business value as quickly as possible, leveraging industry engineering best practices, continuous improvement, coaching, performance management and architectural contribution. Build an efficient and productive engineering organization and system based on agile development practices, continuously ensuring that execution and quality is kept high. Contribute to the definition and execution of the business strategy by collaborating with other functions.

Manager, Customer Success

Litera Microsystems
Chicago
10 hours ago
+15
The Manager of Customer Success is responsible for leading a team of people who are actively involved with customers to build relationships, promote adoption, address issues, identify new business opportunities, negotiate contract terms, and for ongoing promotion of the value of our solutions. The Manager and team oversee customer relationships for the duration of their agreements(s) and are responsible for successful retention and growth of annual reoccurring revenue (ARR). Litera Microsystems is a successful, growing, commercial software product company. We at Litera Microsystems are strong believers in a healthy work-life balance with added benefits you don't find everywhere. We work hard, play hard and give back to the community.

Remote Customer Experience Agent - Part Time

ParkWhiz
Chicago
10 hours ago
+16
Bringing a laser-like focus to customer support via telephone during day time hours. Delicately balancing swift customer resolutions with warm, pleasant support. Mastering company policies and showing ability to think quickly when the pressure is on!

Online Support Agent (Nights and Weekends)

Vivid Seats
Chicago
10 hours ago
+16
Onsite attendance required. Receive and respond to inbound e-mail and live chats; gather and verify required information. Develop and present solutions to customer issues. Update internal order notes appropriately. Ensure proper security procedures are followed during all customer interactions. Maintain thorough knowledge of company processes and policies to ensure proper exchanging of information. Make outbound calls to follow up on customer issues as necessary.

System Administrator

Order Fulfillment Associate (Nights and Weekends)

Engineering Manager

Operations Associate

FourKites, Inc.
Chicago
11 hours ago
+27
YOUR ROLE You’ll be the mastermind behind our customers’ success - managing our customers and carriers experience through your relationships and technical expertise. You’ll become an industry expert, partnering with shippers, brokers, and carriers to unify communication in one place - the FourKites platform. You’ll wow them with your quick and flawless execution of our carrier/broker setup process. RESPONSIBILITIES Onboarding carriers to our

Bilingual PeopleSoft Advisor

TransUnion
Chicago
11 hours ago
+14
Partner with our Latin America Finance end-users to understand and analyze complex business problems and define business needs for new and/or enhanced products, services or optimize/streamline business processes.  Support all user requests in all modules of PeopleSoft Finance with regard to navigation, table and data maintenance, query creation and data requests.  Work closely with the Finance team to ensure that project roadmaps are focused on efforts that provide the highest business value; Facilitate. Elicit, capture, analyze and document business requirements. Drive the delivery of solutions from conceptual to implementation. Collaborate with IT and Finance end-users to define and develop process, procedural documentation, instructions, manuals, etc.

Junior Application Support Analyst

Senior Director, Information Security

Senior Manager - Network Security Engineering

IT Business Operations, Analyst- Batch

Executive Administrative Assistant - EVP, Global Strategy and Corporate Development

Manager, Corporate Investigations

Senior Manager - Cyber Threat & Intelligence

Lead Network Engineer

Decisioning Operations Director

Vice President –Third Party Risk Management

Internal Audit Analyst

Lead SOC Analyst

Quality Assurance Manager

Consultant, IT Risk Assessment

Director, Corporate Affairs & Communication

Senior VMWare Engineer

Senior Windows Powershell Systems Engineer

ACCOUNT MANAGER- Revenue Cycle Management- Healthcare

Lead Ab Initio Application Support Engineer

Strategic Digital Account Manager

IT Technical Risk Assessor

IT Sr. Project Manager

Load 10 more jobs23 jobs at TransUnion

Senior Manager, Training

Grubhub
Chicago
11 hours ago
+23
The Senior Manager, Training will be responsible for the design, delivery, and management of the Training function for Grubhub Care. The role will be responsible for all aspects of training development, delivery, evaluation, and management. This is a unique opportunity that will allow the individual to develop and elevate the Training function and capabilities for Grubhub Care collaborating cross-functionally with different parts of the business to help provide a world-class customer experience to our diners, driver, restaurants and corporate clients.

Contact Center Manager (SHIFT: 8:00 AM - 5:00 PM Sun/Mon Off)

Contact Center Manager

Corporate Account Advisor

Driver Specialist

Operations Specialist

Catering Concierge Associate

Manager, Production Infrastructure

Corporate Account Manager

Command Center Analyst SHIFT: 9:30 PM - 8:00 AM CST

Account Advisor (Mandarin- Speaking Preferred!)

Senior Customer Care Trainer

Account Specialist, Enterprise Accounts

Account Advisor, Enterprise Accounts

Senior Director of Corporate IT

Director of Software Engineering

Account Advisor

Load 10 more jobs17 jobs at Grubhub

Software Engineering Manager

Echo Global Logistics
Chicago
11 hours ago
+15
Experience building and managing software engineering teams (3+ years). Extensive experience developing distributed, enterprise-scale software applications (10+ years). Extensive hands-on full-stack experience in system architecture, design patterns, databases, search and service-oriented-architecture (10+ years). Strong teambuilding and collaboration skills. Expertise with .NET, SQL Server and SOA and messaging systems or equivalent. Understanding of the software development lifecycle and the related team roles. Results oriented -- ability to motivate teams and instill accountability. Ability to drive change and continuous improvement collaboratively with other leaders. Ability to communicate effectively with both technical teams and non-technical stakeholders. Experience with Agile methodologies.

After Hours Operations Manager

IT Security Engineer

Bento Customer Success/Support

Bento for Business
Chicago
11 hours ago
+15
Be the product expert: Answering questions via chat, phone and email inquiries on features & functionality, you'll be responsible for learning the product inside and out and communicating with customers in a user-friendly way. Account management: Placing calls to our newest customers, welcoming them to the Bento Family and going over best practices for their business needs. Sales: You'll be the go-to to provide program information for inbound pre-sale inquiries as well placing calls to follow up with inactive customers. Compliance: As a financial product/service, there are various rules and regulations that must be met in order to get new customers on-boarded. Calling customers to collect necessary documents and reviewing enrollments to ensure that these requirements are met. Creative problem solving: There are a variety requests that may come your way: from a card being lost or stolen to having log in trouble, you'll handle them all. Sometimes the answer will be straightforward, sometimes it will take a keen eye and a knack for investigation-- you'll ask the right questions to get to the facts, and find a creative way to provide the ideal, accurate solution. Collaborate: You'll have endless opportunities to work with various parts of the business by troubleshooting and triaging technical issues. You'll be interfacing with developers, designers, and other internal and external key stakeholders to support client needs as new bugs are discovered and get escalated. Customer advocacy: You'll be the voice of the customer; the customer champion. The customer feedback you'll solicit and compile will help drive product and process improvement and customer satisfaction.

Delivery Director - Mobility Solutions Practice Ow…

Productive Edge
Chicago
13 hours ago
+20
Oversee all aspects of technology team including Delivery Leadership, Architecture, Development, QA, Design and Support. Establish strong relationship with client executives across different teams (Infrastructure, Product, PMO) and leverage those towards your strategic vision. Be a strong leader for your team and help foster those same skills to grow your team. P&L responsibilities. Although the Delivery Director is not a sales role, opportunities to expand and grow the business should be a passive focus. Help strategize with client roadmap and make delivery decisions based on these priorities. Bringing strong technology leadership to drive high-quality work in the areas of custom mobile application development (iOS, Android, Windows).

NOC Technician - Night Shift

Vail Systems, Inc.
Chicago
11 hours ago
+27
Vail Systems is a leading voice-enabled SaaS/Cloud company headquartered in Deerfield, IL, with a satellite office in downtown Chicago. Vail's focus is to design, develop and host voice and messaging applications based on a VoIP platform developed by a team with decades of experience in IP telephony. Vail's services range from enhanced network routing for Fortune 500 enterprise clients to softphone technology serving the consumer VoIP market. www.vailsys.com.  NOC Technician- Night Shift 

Engineering Manager

ActiveCampaign
Chicago
11 hours ago
+48
ActiveCampaign is one of the fastest growing tech companies in Chicago revolutionizing marketing automation. Our software allows all of our users, the power to make smarter business decisions based on data-driven analytics. The engineering manager oversees the holistic functions of a development team with the primary goals of ensuring the team is delivering quality software, working effectively, and there is access to resources needed to succeed.

Account Manager

Product Support Specialist

Director of Customer Support

Engineering Manager - DevOps/SRE

Manager, Customer Success

Channel Onboarding Specialist

Load 3 more jobs7 jobs at ActiveCampaign

Customer Service Representative

SpotHero
Chicago
11 hours ago
+21
SpotHero is seeking Customer Heroes to join our quickly growing team! At SpotHero, we are as passionate about our customers as we are about parking cars. As a Customer Hero, you will be our customers’ first point of contact and you will have the opportunity to show them what SpotHero is all about. You will be a hero to our customers, answering their calls and responding to emails in order to best assist them in getting where they need to go with confidence.  

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