Associate Account Manager
5 hours ago
Assist, support, and collaborate with account managers to create strategic relationships with clients, with the goal of exclusively managing those accounts for future sales cycles.
In collaboration with the Account Manager, AAMs will develop pitch decks, schedule customer meetings, track customer requests, manage follow up tasks, review contracts, and coordinate customer meetings with internal teams.
With guidance and training, successful AAMs will learn to take the lead on customer strategies. That will include, in addition to the above duties, running ALEX demos and pitches with consultative question asking, guiding customers through marketing strategies and analytics analysis, and collaborating with the implementation team to strengthen the customer relationship and other follow ups.
Ultimately, AAMs who show initiative and confidence as they grow and develop their sales and relationship skills will transition to Account Managers, and will be the sole owner of their sales opportunities. They will be responsible for revenue targets and will actively work to upsell existing customers on Jellyvision’s new technologies and products.