Chicago Tech Jobs and Startup Jobs

301

Customer Success Representative

Blitsy
Chicago
1 hour ago
About Us Blitsy is a Chicago-based e-commerce company making it easier to buy arts and crafts supplies online. Recently acquired by A.C. Moore, an East coast specialty arts and crafts retailer with over 135 brick and mortar locations, we are growing our team and looking for a friendly Customer Sucess Representative who is ready for a new challenge. Our office is located in Chicago’s West Town/Ukrainian Village inside of a historic building that

Senior IT Service Desk Engineer

Coinbase
Chicago
10 hours ago
+23
Provide amazing day to day and on-call support; for both hardware and software. Support Coinbase’s onboarding and offboarding processes. Learn, document, train, and support new applications and IT processes. Support Coinbase’s collaboration tools including Audio Visual and Conference Room Technology. Work with and coordinate vendors to support our CH office. Automate processes to increase efficiency.

Customer Success Manager, OEM

CCC
Chicago
11 hours ago
+24
The primary objective of the Customer Success Manager is to work with the Sales Directors and VP OEM Sales as well as the client in addressing operational and service management issues. This role is also a subject matter expert in CCC products and in expressing their value propositions.

Client Solutions Advisor

Incident Response Manager

Director of Product Design

Analytics Support Engineer

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Relationship Manager Team Lead

Morningstar
Chicago
11 hours ago
+16
Morningstar seeks a Team Lead to manage the training and development of the Relationship Managers as well as manage the Relationship Management team. The Team Lead will own the collection, maintenance, and reporting of CSM team KPIs and support ad-hoc key initiatives/projects across the group. The Team Lead will also own the development of the training program for the Relationship Managers and the skill development of the Relationship Managers. This position requires frequent client-facing travel and is based in Chicago. 

Customer Success Manager

IT Risk and Compliance Analyst

IT Service Desk Analyst

Designer, Visual

Design Manager

Lead User Experience Designer - NY or Chicago

Associate Customer Success Manager

IT Disaster Recovery Analyst

Global Training & Change Management Manager

Desktop Support Analyst

Load 7 more jobs11 jobs at Morningstar

Executive Client Coordinator

Guaranteed Rate
Chicago
11 hours ago
+10
We are currently seeking a hard-working, dedicated Executive Client Coordinator to join our innovative and passionate team supporting 2 VP’s. This would be a great role for a former underwriter who is looking for more client interaction and involvement.  This is also a great opportunity for an experienced Loan Officer with strong product knowledge.

Operations Assistant

Administrative Assistant

General Office Assiatnt

Events Coordinator

Account Manager/Insurance

Loan Coordinator

Corporate Receptionist

Production Designer

National Trainer Underwriting

Disclosure Desk Manager

Customer Success Ambassador

Client Service Representative

Loan Servicing Assistant Manager

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Senior Manager - Energy & Utilities - Telecom

West Monroe Partners
Chicago
12 hours ago
+20
Senior Manager - Energy & Utilities - Telecom 222 W Adams St, 11th Floor Chicago, Illinois, 60606 United States West Monroe isn’t a start-up consulting firm, but we act like one. From day one, our people have the opportunity to make a definitive personal impact for their clients and their careers. What does this mean? It means we seek out the best of the best, and then we challenge them to make us better. We celebrate driven professionals who

Manager, Corporate Strategy

Sr. Cloud Architect

Experienced Consultant, Supply Chain

Senior Manager, Organizational Change Management (OCM)

Manager - Contact Center

Operations Manager

Senior Consultant, ERP (NetSuite)

Senior Consultant, Mergers and Acquisitions (IT)

On-Site Desktop Engineer

Manager, Life Sciences

Manager, ERP

Senior Consultant, Supply Chain (Planning)

Senior Consultant - High Performance Contact Center (HPCC)

Risk and Compliance Manager

Manager - Customer Experience, Strategy

Service Desk Analyst

Director, Productivity (Operations Excellence)

Load 10 more jobs18 jobs at West Monroe Partners

UX Designer

SPINS LLC
Chicago
13 hours ago
+14
SPINS is seeking a dynamic UX Designer to join our SPINS design team. Who we are. For 20 years, our mission has been to increase the presence and accessibility of natural and organic products to encourage healthier and more vibrant living. By leveraging SPINS’ industry-leading proprietary data and analytics, our technology enables deeper, more engaged relationships between Retailers, Brands and Consumers through our platform, web, and mobile

Manager, Business Operations

OppLoans
Chicago
13 hours ago
+21
Program Management & Improvement. Manage multiple internal programs and processes, including but not limited to sourcing new / innovative technology vendors, building relationships with vendor contacts, assisting in user management and guidelines, troubleshooting, and ongoing maintenance. Become the subject matter expert in developing, maintaining, and enhancing complex and diverse software and user management systems. Optimize existing tools to better serve different teams and customers like Salesforce and telephony, reporting and metric, and gamification platforms. Manage the operation and implementation of new technologies like chatbot, speech to text, document management, optical character recognition (OCR), and knowledgebase systems.  Partner with development and product teams to create enhancements in order to improve functionality. Ensure development remains on schedule. Organize the onboarding process for new vendors including communication, legal and compliance documentation, term negotiation, and product implementation.  Strategy & Analytics. Develop and own strategies to reduce multi-channel customer contacts via the advancement of tools and technologies, implementing customer self-service tools, and improvements to the customer experience and sales floor. 

Customer Success Manager

UPshow
Chicago
19 hours ago
+12
About UPshow: UPshow is the leading in-venue social media display network in the United States. With thousands of screens in venues (health clubs, restaurants, sports bars, and leading family attractions like Navy Pier) across the country, UPshow allows patrons to display their social media posts instantly on TVs within the venue. UPshow gives businesses a vastly increased social media presence by maximizing the customer posts inside their

IT Support Specialist

Braintree
Chicago
19 hours ago
+14
You’ll be working with a team to help your coworkers use office technology. It’s a customer service and engineering position at the same time. Everything from setting up new users to configuring network attached storage - you don’t have to be able to do everything on your first day! When someone on the team tackles a complicated new project, we don’t consider it complete until it has been documented & the project leads another one of us on how to handle it.

Technical Support Representative

Global Application Support

Developer Support Engineer (Chicago)

Foursquare
Chicago
19 hours ago
+13
Technical Services is a global implementation, support and operations team, with a mission to delight our customers with care. Our team is the face of Foursquare to most of developers. We want their Foursquare experience to set new standards. Our team cares for developers by solving problems and scaling solutions, incubating new products, and sharing user feedback with internal teams to influence product development. We technically support, scale and execute our enterprise deals and just about everything in between. Our customers include consumers, partners, developers, and our own BD/Sales and Account Management Team..

Support Lead

dscout
Chicago
19 hours ago
+18
We are looking for a Support Lead to join our Customer Success team and build out a dedicated technical support function. Over the past 5 years, dscout’s Customer Success Team has built a reputation as trusted collaborators and dscout platform experts. As our company continues to grow and mature, we are enhancing our level of service and commitment to technical expertise by developing a team of specialized Support Associates. This new team will work in close collaboration with the Research Advisors on dscout’s Customer Success team. With Research Advisors delivering methodological expertise and Support Associates delivering technical knowledge and support - our solutions oriented dream team will ensure dscout customers have the best possible experience.

Overnight Infrastructure Engineer

Entara
Chicago
22 hours ago
+14
Wanted: A Midnight Manipulator of Cosmic Conundrums (ALSO KNOWN AS AN OVERNIGHT INFRASTRUCTURE ENGINEER) WHAT YOU’LL BE DOING (Otherwise known as the fine print, the list of job tasks and responsibilities.) Overnight Infrastructure Engineers are primarily responsible for taking the lead on providing support to Entara’s clients calling in with IT infrastructure support issues, as well as addressing issues generated by our monitoring systems.

IT Security Engineer

Echo Global Logistics
Chicago
23 hours ago
+15
Reporting to the Security Manager, the Network Security Engineer will be responsible for IT security across all Echo Global Logistics offices and associated companies. This individual will have a broad IT knowledge across multiple technology disciplines, the security vulnerabilities associated with each technology area / discipline and best practices to detect and prevent threats to Echo IT security. The role requires the individual to develop threat detection and prevention systems, develop response plans and conduct vulnerability testing on an ongoing basis. The role also requires the individual to work with all IT SME’s to help enhance their products and systems so that IT security threat prevention is a consideration in all aspects of IT development and support.Success in this role requires technical knowledge and experience, prior experience in IT security, organizational skills and an eagerness to do whatever it takes to get the job done effectively and efficiently while continually challenging and improving the status quo.

After Hours Operations Manager

UX Designer

IT Technical Risk Assessor

TransUnion
Chicago
1 day ago
+14
• Lead high visibility, information security risk assessments of third parties that are critical to TransUnion globally. • Develop a broad understanding of information security organizations and control frameworks like NIST 800-53, SSAE16/SSAE18, PCI-DSS, and ISO 27001/27002. • Use critical thinking skills to identify, research and evaluate risk at third parties that use a range of diverse technologies, including cloud and big data analytics tools. • Collaborate globally with senior leaders at TransUnion and business partners to discuss third party risk and promote a risk-aware culture. • Leverage intelligence feeds and open source intelligence (OSINT) to monitor the security of third parties between risk assessments. • Bring new ideas and lead projects that improve the risk assessment process.

IT Sr. Project Manager

Bilingual PeopleSoft Advisor

Junior Application Support Analyst

IT Business Operations, Analyst- Batch

Executive Administrative Assistant - EVP, Global Strategy and Corporate Development

Manager, Corporate Investigations

Lead Network Engineer

Decisioning Operations Director

User Experience Designer

Vice President –Third Party Risk Management

Internal Audit Analyst

Lead SOC Analyst

Consultant, IT Risk Assessment

Director, Corporate Affairs & Communication

Senior VMWare Engineer

Senior Windows Powershell Systems Engineer

ACCOUNT MANAGER- Revenue Cycle Management- Healthcare

Lead Ab Initio Application Support Engineer

Strategic Digital Account Manager

Load 10 more jobs20 jobs at TransUnion

Account Advisor

Grubhub
Chicago
1 day ago
+23
As an Account Advisor, you will be managing a portfolio of restaurant accounts. You will be tasked with helping your portfolio of restaurants get the most out of using Grubhub and consulting with them to have the most ideal menu page for our diners. Increasing their conversion number and building the value of GrubHub will be key!  As an Account Advisor, you will be responsible for growing and expanding our relationships with all your restaurants.  

Senior Director of Corporate IT

Senior Manager, Training

Contact Center Manager (SHIFT: 8:00 AM - 5:00 PM Sun/Mon Off)

Contact Center Manager

Corporate Account Advisor

Driver Specialist

Operations Specialist

Catering Concierge Associate

Manager, Production Infrastructure

Corporate Account Manager

Command Center Analyst SHIFT: 9:30 PM - 8:00 AM CST

Account Advisor (Mandarin- Speaking Preferred!)

Senior Customer Care Trainer

Account Specialist, Enterprise Accounts

Account Advisor, Enterprise Accounts

Product Designer

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Sr. Customer Success Manager

project44
Chicago
1 day ago
+15
project44 is revolutionizing the freight and logistics industry by applying cutting edge technology to automate the entire lifecycle of freight shipments including quoting, scheduling, and real-time track-and-trace. project44’s portfolio of APIs is capable of optimizing the shipment lifecycle, empowering companies to deliver the best customer experience possible, and provide up to date data while cutting costs along the way. We are looking for a

Bilingual Concierge (English/Portuguese/Spanish),…

Rocketmiles
Chicago
1 day ago
Rocket Travel, Inc., a subsidiary of Booking Holdings (formerly The Priceline Group) seeks bilingual English/Portuguese candidates for our full-time Portuguese/Spanish/English-speaking position. Join our team of experienced travel and loyalty entrepreneurs and assist with the daily concierge operations in our downtown Chicago office. Secondary opportunities to showcase talent or develop professionally in other fields (such as analytics, graphic

UX Developer

SPINS LLC
Chicago
1 day ago
+14
As a UX Developer, you will help us research, design, and build the UI for a platform for discovering nutritional data and analyzing it to provide valuable nuggets to our customers. You will be a vital part of the engineering team in owning the User Experience for the product we are building. You need to be part engineer, researcher, and creative.

Director, Business Operations (BizOps)

OppLoans
Chicago
1 day ago
+21
BizOps is at the intersection of Business, Operations, and Product. This cross-functional, highly visible role will be the central hub to key stakeholders across various functions such as Sales, Analytics, Credit, Technology, and Legal.  Develop a playbook of best-in-class strategies to optimize the conversion funnel, streamline operations, and transform the business. Strategize and execute on the operational process improvement roadmap. Leverage technology and automation where possible without sacrificing customer experience.  Launch high-impact initiatives that increase conversion rate, improve customer NPS, decrease costs, and reduce manual processes. Establish, obsess over, and own key operations metrics. Create KPI monitoring dashboard infrastructure to facilitate real-time decision-making based on data.

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