Chicago Tech Jobs and Startup Jobs

13

Associate Customer Success Manager

Morningstar
Chicago
19 hours ago
+16
In this role within the Enterprise Relationship Management group, you will provide world-class support and service to our institutional clients by understanding how our clients use our solutions to drive their business and by assisting the sales team in identifying new business opportunities. This team is committed to delivering innovative products including Morningstar Licensed Data, Global Document Library, Morningstar Essentials, API Center, Morningstar Advisor Workstation, Integrated Web Tools, Financial Communications, Andex and Syndication. This position is based in our Chicago office. As a Relationship Manager Team Lead, you will direct and mentor a team of relationship managers in addition to supporting your own clients and collaborating with internal teams. This position is based in our Chicago office. 

Business Analyst

IT Disaster Recovery Analyst

Relationship Manager Team Lead

Fixed Income Data/Analytics Leader

Customer Success Manager

Business Intelligence Developer

Global Training & Change Management Manager

Desktop Support Analyst

Manager Research Analyst

Associate Quantitative Analyst

Data Content Researcher

IT Risk and Compliance Analyst

IT Service Desk Analyst

Fixed Income Data/Analytics Leader

Operations Manager - Licensed Data Products

Load 10 more jobs16 jobs at Morningstar

Research Director - HR and Productivity

G2 Crowd
Chicago
1 day ago
+11
G2 Crowd, Inc. is seeking a Research Director with a HCM background to join its Buyer Research team. The Research Director will be responsible for leading G2 Crowd's HR and Productivity technology category team, ensuring the accuracy of HCM and Productivity product categorization and supporting overall growth in the set of HR and Productivity categories. The Research Director, HR and Productivity is responsible for researching, writing and advising buyers about trends and products in HCM and Productivity technology. The director must have a deep understanding of current HR trends and products.

Research Director - Industry Software Solutions

Research Director - CRM

Research Director - Cybersecurity and Privacy

Research Director - ERP, Supply Chain and Commerce

Director of Corporate Impact

Research Director - AI and Analytics

Research Director - Cloud Computing

IT Help Desk Specialist I

Research Associate

Enterprise Customer Success Manager

Research Specialist

Research Director - B2B Services

Data Analyst

Research Support Specialist

Load 10 more jobs15 jobs at G2 Crowd

Implementation Consultant

Yello
Chicago
2 days ago
+24
About The Role The Implementation Consultant is a liaison to our clients and provides support throughout the implementation process, from first touchpoint to final go-live. This role provides consultation and expertise to clients on implementing and utilizing Yello product solutions within the recruiting industry.  The Implementation Consultant works with client project teams to define implementation project scope, develop project plan and

Solutions Consultant

LogicGate
Chicago
2 days ago
We are seeking an energetic Customer Success Manager that has a passion for delighting customers by delivering winning solutions. We work with mid-market organizations and large enterprises in all verticals, especially Financial Services and Healthcare, with a focus on their GRC activities. This is a rare opportunity to play a key role in building a business and having a direct impact on driving customer adoption and expansion.

Manager of Customer Support

BenchPrep
Chicago
2 days ago
+21
BenchPrep is seeking a talented Manager of Customer Support to join our growing team! As the Manager of Customer Support, you're passionate about providing a phenomenal support experience to our enterprise clients. This includes leading, supervising and mentoring our Customer Support Specialists that are working with customers and product related issues – whether it's answering questions, troubleshooting issues or escalating customer alerts. Additionally, you'll manage (and improve) the tools, processes and documentation needed to best support our clients and enable the Customer Support Specialists.

Associate Research Advisor (Customer Success)

dscout
Chicago
1 week ago
+18
As a combination of customer support and research consulting, you will have a chance to make a real difference for dscout’s customers and get your career started in the world of consumer research. You are an incredible communicator and you are a genuine, creative problem-solver. You are the client’s partner in mastering a new digital tool to execute powerful market research. Internally, you are our client’s champion in driving larger improvements to the platform and user experience. If this sounds like you, apply today!

Technical Project Manager (LATAM)

Bringg
Chicago
1 week ago
+10
Manage the implementation of new use cases, best practices and functionality to expand existing accounts.  Establish and maintain customer satisfaction across named accounts through account planning, proactive client communications, issue remediation and containment, as well as performance measurement. Overall responsible for customer health, growth and satisfaction.  Build and execute an account specific relationship framework, through QBR (onsite/remote) ongoing value proposition and periodic meeting. Leverage your product knowledge and experience to ensure customer receives the up-most value of Bringg's product. Collaborate with Sales to ensure customers' contract renewal. 

Tech Support Engineer USA/LATAM

Bringg
Chicago
1 week ago
+10
Resolve product or service problems by clarifying the Customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting the correction or adjustment; and following up to ensure a satisfactory resolution. Keep accurate records and document customer service actions and discussions. Analyze statistics and compile accurate reports internally and with our Customers. Build sustainable relationships and trust with our Customers through open and interactive communication. Provide accurate, valid and complete information on the Bringg system and technical issues by using the right methods and tools. Constantly improve customer service performance and procedures.

Director of Account Management

Bringg
Chicago
1 week ago
+10
Responsible for key customer success metrics, including customer churn, account growth, and renewals. Development of strategic adoption plans for each customer. Partner closely with Customer Success, and across Bringg, to ensure client needs are being met through exceptional service and high value-added products.. Develop long-term vision and strategy for the team, while leading and providing mentorship.

Technical Implementation Analyst

BlazePortfolio
Chicago
2 weeks ago
+11
BlazePortfolio is seeking an exceptional Technical Implementation Analyst that has what it takes to ensure the success of our clients.  At BlazePortfolio we deliver streamlined SaaS technology solutions to investment professionals. The analyst will become a product expert and will lead implementations of our trade management platform. This is a unique opportunity for a self-starter who is looking to be one of the early hires of a rapidly growing

Temporary Sales Data Analyst

PowerReviews
Chicago
2 weeks ago
+24
Communicate effectively with various departments, included but not limited to, Management, Regional Sales and Sales Development Representatives regarding various requests, project status, and completion deadlines. Lead and document firmographic, sales, and market analysis projects including the preparation of ad hoc reports; to include but not limited to; gathering of data, analysis, documentation of findings, and calculation of results and generation of reports for distribution. Knowledge of and interest in the Ecommerce industry. Independently pursue fundamental problem solving and documents the recommendations to management. Demonstrate the ability to coordinate with other departments to complete assigned projects timely. Other duties as assigned or requested.

Senior Machine Learning Infrastructure Engineer

Ascent RegTech
Chicago
2 weeks ago
We are looking for experienced, passionate infrastructure engineers to help us build and maintain that platform. As a Senior Machine Learning Infrastructure Engineer at Ascent, you will be working closely with other Engineers and Data Scientists and the broader tech team to design and build infrastructure that a) ingests and handles data (e.g. regulations, customer data, machine learning features, etc); b) deploys and coordinates data microservices such as machine learning models or other transformations; c) facilitates workflows across these microservices and data layers; and d) tests, monitors, and reports on itself. Given the increased responsibility at the Senior level, you will play a strong role in designing this infrastructure, thinking about the long-term implications of design decisions, as well as hiring and mentoring more junior engineers.

Customer Success Analyst

LogicGate
Chicago
3 weeks ago
We are seeking an energetic Customer Success Analyst that has a passion for delighting customers by delivering winning solutions and support. We work with mid-market organizations and large enterprises in all verticals, especially Financial Services and Healthcare, with a focus on their GRC activities. This is a rare opportunity to play a key role in building a business and having a direct impact on driving customer adoption and expansion.

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