Lead Technical Support Analyst
The Marketing Store
19 hours ago
The Lead Technical Support Analyst works within a dynamic End User Services team that is accountable for providing World Class IT Services and Support across the various companies within HAVI.
This individual will help the Technical Support Manager plan, organize, design, and provide technological assistance to the HAVI community and Service Lines. This individual will also help the Technical Support Manager plan, coordinate, and design Technical Support related activities for HAVI as well as provide support for the Technical Support staff.
This individual will oversee the technical support function focused on day to day operations, remaining in close communications with both the Technical Support Manager and other IT groups, building and maintaining strong relationships with local customers and business leaders.