Lead Ab Initio Application Support Engineer
2 days ago
• You’ll join a team that uses procedures, scripts, database queries, and other tools to analyze and resolve application issues in a variety of open system infrastructures supporting our Online Fulfillment environment.
• You’ll work with business partners communicating information about system health, outages, and/or statuses of support requests.
• You’ll maintain and create new support tools that can help automate process and provide additional monitoring, alerting, and reporting for our production systems.
• You’ll be directly responsible for maximizing system availability.
• You’ll help users with application questions and issues.
• You’ll research, troubleshoot, diagnose, and recommend solutions to increasingly complex business or technical problems.