Chicago Tech Jobs and Startup Jobs

63

Support Engineer

Kenna Security
Chicago
14 hours ago
+21
We’re looking for an energetic and driven Support Engineer who will be responsible for the technical troubleshooting and resolution of our customers' support issues. You'll be a part of a growing and experienced engineering team. You will work closely with others to learn the answers to complex and interesting technical questions and issues. Candidates should have experience in technical support roles and should feel comfortable troubleshooting potentially unfamiliar issues across a variety of technology.

Editor, Growth Content

Built In
Chicago
15 hours ago
+32
Help set the vision, strategy, and execution for part of Built In’s community content. Lead the development and growth of existing and new story types. Work with our team of writers to develop stories focused on trends, people and broader topics in the technology industry. Edit news stories and features as they come in as well as assist with writing headlines. Manage the weekly editorial calendar, ensuring that stories are proceeding according to deadlines. Plan and manage daily operations.

IT Support Specialist

GoHealth
Chicago
21 hours ago
+20
The person in this position will take pride in proactively fine-tuning our environment to anticipate and avoid technical issues as well as rapidly responding to technical issues impacting key business operations.  They will spend the majority of their time engaged with staff and systems, understanding technical needs, performing workstation installations, providing desktop support and system maintenance, troubleshooting connectivity issues, supporting office/email applications, and addressing other network-wide and desktop-level issues. They provide technical support in activities associated with the identification, prioritization and resolution of reported problems, whether general maintenance / low-complexity IT problems or more complex issues identified and escalated to a higher level of support.

Copywriter

The Marketing Store
Chicago
1 day ago
+23
We’re looking for a Copywriter with the ambition and creativity to help make TMS – voted AdAge’s top places to work in 2018 – more famous for its creative solutions. The Senior Copywriter will have a background in creating highly-engaging integrated marketing promotions combined with the ability to create strategically sharp, focused concepts and delightfully compelling copy for promotional elements in the physical – and especially digital – space. She or he is a masterful storyteller who can get it told in under 3 seconds, in fewer than 7 words, and leaves everyone wanting more. This hungry, and exceptionally talented, individual will be responsible for partnering with art leads, other copywriters, and cross-functional teams to drive the creation of on-strategy concepts for some of the biggest, most recognizable clients in the world. If this sounds like a role designed just for your brand of talent and amazingness,then we should talk. Like now.

Content Production Associate

Jellyvision
Chicago
1 day ago
+28
   Learning a bunch of new stuff pretty quickly. From your first day at Jellyvision, you’ll be learning a lot. We’ll train you up on the complex world of health care benefits, as well as our in-house software, tools, and systems. But don’t worry—we won’t throw you into the pool without an inflatable rubber ducky life preserver. Our Production team really is a team and we all keep learning as we go.      Organization, communication, tools, and problem-solving. Making versions of ALEX involves a ton of quick—yet careful—coordination. You apply everything you learned in training and work closely with many other people and departments to get it all done.    Bug-busting. When bugs in ALEX pop up, you’ll track down the problem and fix it, or quickly and courteously get coworkers to help. (Unless it’s a spider. Then you’re on your own, pal.) We’ll teach you all the skills you’ll need to know, but having some general-purpose tech-savvy is a plus!

Lead Editor

OppLoans
Chicago
1 day ago
+21
We are looking for an enthusiastic Lead Editor to manage onsite publication of blogs, reports and other content. This role requires managing both in-house and freelance writers to produce and publish daily articles, as well as monthly longform pieces. The Lead Editor will assign stories to writers as well as research and write content as well. The ideal candidate will have a strong background in content marketing, journalistic, academic or business writing. He or she will be responsible for using WordPress to publish high-quality content that will contribute to our brand voice and position as an expert, leader and advocate in the socially responsible FinTech sector. This full-time position requires the ability to research financial news and topics, identify, approach and interview subject matter experts, edit others’ work, manage writers and participate in the promotion of this and other content across all our channels and social media platforms. This is an exceptional opportunity for a professional writer and content producer. Journalistic, SEO, video and professional social media experiences are pluses. If you want to roll up your sleeves and facilitate the creation of exceptional content, we want to hear from you.

IT Support Analyst

Built In
Chicago
1 day ago
+32
As an IT Support Analyst you will be primarily responsible for carrying out all aspects of desktop support to our Chicago office, as well as supporting our remote employees. In addition, you will be the primary point of contact for helping customers and users troubleshoot issues with using our site. This role reports to the VP, Finance and is based in our Chicago office.

Lead Ab Initio Application Support Engineer

TransUnion
Chicago
2 days ago
+14
• You’ll join a team that uses procedures, scripts, database queries, and other tools to analyze and resolve application issues in a variety of open system infrastructures supporting our Online Fulfillment environment. • You’ll work with business partners communicating information about system health, outages, and/or statuses of support requests. • You’ll maintain and create new support tools that can help automate process and provide additional monitoring, alerting, and reporting for our production systems. • You’ll be directly responsible for maximizing system availability. • You’ll help users with application questions and issues. • You’ll research, troubleshoot, diagnose, and recommend solutions to increasingly complex business or technical problems.

Junior Application Support Analyst

Junior IT Support Specialist

Hireology
Chicago
2 days ago
+19
In this newly created role, the Junior IT Support Specialist will support both in office and remote employees with a wide variety of technical challenges ranging from workstation issues, email issues, printer issues, and basic networking and server support. The ideal candidate will have the ability to respond promptly and empathetically to problems in high-pressure situations and resolve issues in a calm and efficient manner. They will also work closely with other members of the technical team to continue to define and implement best practices.

Content Director, Growth

Built In
Chicago
2 days ago
+32
Lead the strategy for our new community content teams. You’ll help create story concepts that span a wide variety of goals. You’ll initially manage two editors (each editor manages up to five writers), but over the next year your team will grow to four editors. Elevate good storytelling into great storytelling, but with a firm pulse on prioritization and execution. Help mentor and manage a team of editors and writers. Offer improvements to streamline the editorial process and, make us more effective and efficient. Maintain a keen eye on publishing schedules and editorial calendars, with a creative and collaborative approach to finding solutions. Help hire, train and mentor new members of the team.

Desktop Support Manager

SDI Presence
Chicago
2 days ago
+41
The Desktop Support Manager is responsible for supporting end user interfacing to the IT environment. As such, he/she leads and manages a team of specialists in delivering outstanding technical and non-technical support in a manner that is both timely and satisfying to the End User. This includes the identification, standardization, and management of procedures related to the resolution of end user equipment requests and supporting associated Help Desk functions. The Desktop Support Manager also employs excellent organizational and time management skills to meet multiple and simultaneous project demands.

Technology Support Specialist

VillageMD
Chicago
2 days ago
+15
Be first point of contact for all hardware and software related issued reported from all VillageMD locations as well as remote teams. Build and configure Windows and Apple laptops, printers and other peripheral hardware. Educate employees on security best practices and provide guidance on productivity and collaboration software. Support all network related areas, such as Wi-Fi, VPN, phones, video conferencing and requests coming from remote offices. Manage User Lifecycle Activities in OneLogin, Active Directory and Office 365. Create, validate and update content related to technology in use at our organization.

IT Help Desk Specialist I

G2 Crowd
Chicago
3 days ago
+11
Serve as the face of the IT department as the initial point of contact for the company’s IT Help Desk. Perform and coordinate moves, adds and change activities for workstations. Provisions all new hardware (Mac) and user accounts in coordination with HR + Information Security. Work with vendors to coordinate repair and resolve outstanding issues. Maintain hardware inventory. Participate in various migrations and upgrade projects. Provide A/V support for conferences rooms (Zoom) Assists with the technology buyback program. Assists in determining suitable software to meet user requirements.

Copywriter

The Mx Group
West Suburbs
3 days ago
About the role: How do we know you’re our new B2B copywriter? You’re a purposeful writer who doesn’t have time to waste on fluff and filler. For you, every word counts. Copy is your tool of choice to change minds, tell a story and make a difference. You’ve been honing your skills for a while, and now you’re ready for the next step. As our new copywriter, you’ll create content for a wide variety of B2B clients across diverse mediums. Print, email

Content Manager

Truss
Chicago
3 days ago
+13
We are looking for a content marketer with experience in commercial real estate research who thrives in a fast growth environment. Our team consists of marketers, designers and data analysts who promote the Truss marketplace. You will be creating content for a brand new line of business, Truss Analytics, reaching commercial property owners, as well as content for the Truss website targeting small business owners. This includes collaborating with

TPA Support Specialist II (HRA/HSA/FSA)

Paylocity
Chicago
4 days ago
+31
Administers technical and non-technical support to clients Establishes intra- and interdepartmental relationships to prioritize needs, communicate project status and timing expectations. Determines the scope of client requirements from start to resolution. Achieves objectives by gathering pertinent data; identifying and evaluating options; recommending a course of action. Apply critical thinking and problem-solving skills to troubleshoot and resolve client questions.

Clubhouse Stylist

Trunk Club
Chicago
4 days ago
+17
Our Clubhouse Stylists play a critical role in delivering an exceptional customer experience on our Clubhouse Styling team. Each Stylist makes an impact by finding their client the perfect clothes through genuine relationships and an unparalleled shopping experience. You’ll be on the front line, providing styling services and support to customers through chat, email and phone. Additionally, you will receive training and mentorship to lead your own in-person appointments. If you're looking to be a part of innovative team and building a career in styling and sales, then you've found your calling!

Network Support Engineer, English/Portuguese Bilin…

Cisco Meraki
Chicago
4 days ago
+17
As a Network Support Engineer, you will be responsible for providing quality technical support for our growing client and partner base. You will diagnose problems and troubleshoot the entire Meraki product line, including our wireless access points, security appliances, and switches. Our support engineers are foremost problem-solvers passionate about networking, and we seek talented, enthusiastic and tech-savvy individuals to build upon our

Technical Support Representative

Returnly
Chicago
5 days ago
We're looking for a highly organized go-getter and problem-solver who wants to delight our customers by delivering accurate and quick assistance while maintaining Returnly’s quality service experience. Our Technical Support team provides first-touch support to customers primarily via email with occasional phone calls. After comprehensive training on Returnly products, this candidate should be excited to play a pivotal role in supporting and maintaining the day-to-day operations of our diverse customer base. 

Client Software Support Specialist

Smokeball
Chicago
5 days ago
+28
We are seeking a client-oriented problem-solver who’s excited to learn a new product and become an integral member of the Smokeball family. This Software Support Specialist will act as the first line of software support for our valued Smokeball clients by communicating with them regularly, troubleshooting their software problems, and approaching all client needs with a sense of urgency.

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