Chicago Tech Jobs and Startup Jobs

121

Sr. Manager Help Desk

McDonald's Technology
Chicago
1 hour ago
+19
The Technology Performance Team was established to address one of the Global IT key pillars – Keep Systems Up and Running.  While USIT strives for optimal technology performance of all systems, there are times when expectations are not met. This group will deliver greater technology performance through active management and continuous improvement of all elements of the US technology platform.  The department’s ultimate goal is to execute with a greater reliance on technology.

Member Services Representative 10:30 AM - 7:30 PM

Rewards Network
Chicago
3 hours ago
+12
The Member Services Specialist is responsible for providing world class customer service to members. The individual in this role will demonstrate strong customer relationship skills by ensuring member needs are addressed quickly with responses delivered in a timely manner.

CUSTOMER SUCCESS MANAGER

Centro
Chicago
3 hours ago
+28
As a Customer Success Manager, you’ll own the partner relationship from the time of onboarding forward. You will partner with your clients to identify and meet their business objectives, and ensure success as they adopt a new platform. From training them on campaign set up and optimization, to defining packages and pricing, you’ll own the day-to-day and become an integral part of your clients’ digital strategy. The successful candidate will be steeped in the world of digital advertising technology, and will help to grow revenue by providing raving fan support to our advertiser partners. Applicants for this job role should be highly comfortable and knowledgeable about the internet in general, have a background in sales or client services, and be highly confident in their ability to quickly learn about advanced software and technology.

Senior Client Success Manager

Ensono
Chicago
5 hours ago
+35
The Client Experience and Success team is responsible for developing client relationships that promote retention and loyalty while ensuring that our clients derive maximum value from Ensono’s solutions and services. As a team, we are on a mission to transform each client’s experience, while becoming an industry-leading Managed Services Provider. We are looking for passionate client advocates who are willing to drive change and help their customers achieve great things. The Client Success Manager is the primary point-of-contact responsible for identifying each unique customers’ business outcomes and aligning Ensono products, services and support to help them achieve their goals. Our Client Success Managers are growing their careers while building experience across multiple accounts, dealing with a range of issues and learning a variety of industries.

Client Support Engineer Level 2

Director of Customer Success and Operations

Agentis
Chicago
6 hours ago
About Us   Agentis is a Chicago-based data analytics and SaaS platform provider that empowers energy providers and their business customers to optimize energy consumption.   Our SaaS customer engagement platform has been deployed to over 1.5 million businesses nationwide and growing.  We combine our strengths of data visualization, data science, and software development to create compelling and powerful customer experience.   At the

Senior Customer Support Analyst

STATS
Chicago
11 hours ago
+16
Provide technical support & oversight for urgent client issues. Manage non-urgent issues, partnering with engineering, account management, technical account management. Advocate for customer by pushing for swift resolutions. Share insights and ideas to continuously improve support processes to ensure customer satisfaction. Partner with Account Team to respond to prospect inquiries. Execute new customer installations. Use your deep STATS product & process knowledge to build exhibits for new customer contracts. Become product experts; drive support training programs for on boarding of support team. Partner with product team and account managers to develop and deliver data feed enhancement announcements to customers. Participate in rotating on-call responsibilities to ensure customer complaints are resolved quickly 24/7/365.

Client Operations Analyst

NextCapital
Chicago
11 hours ago
+11
JOIN OUR TEAM NextCapital is seeking a Client Operations Analyst to support senior investment professionals in the management and oversight of the firm's investment management process. The individual fulfilling this position will assist the Service Delivery team in monitoring transactions and advice; support operations, sales and client efforts; coordinate with the portfolio management and Technology groups to ensure quality of the investment

SD-WAN Technician

Cloud5 Communications
Chicago
22 hours ago
Cloud5 Communications connects hotel guests and staff using fast, reliable, user-friendly data and voice communications. The unique combination of hospitality expertise and a holistic technology platform is what sets us apart. And our obsession to deliver excellence at every step in the client relationship is what fuels our growth, allowing us to serve more than 4,000 hotels and touch over 1,000,000 users each day. As the pioneer of high speed

Key Holder

Trunk Club
Chicago
17 hours ago
+17
Assist with managing, developing, training and coaching Clubhouse Operations associates. Delegate daily core area tasks based on needs of the business (primary owner of Daily Hourly). Support Asst. Managers with Core Areas. Coordinate ordering and maintenance of stock levels for operational and branded supplies. Manage weekly Custom Fabric Out process and book maintenance. Identify and maintain continuous improvement updates in all core areas. Cross-train on all Clubhouse Operations core areas and provides support anytime required. Opening and closing responsibilities of the clubhouse. Provide remarkable service to customers and the sales team.

Launch Coordinator

Dealer eProcess
Northwest Suburbs
1 day ago
+17
Launch Coordinator Lisle based automotive website company is seeking an experienced, full-time, self-motivated, team oriented Launch Coordinator. Responsible for developing and maintaining client relationships, managing day-to-day affairs, and ensuring client satisfaction. Qualifications: Must have outstanding written and verbal communication skills Must be detail oriented, organized, and resourceful Must be self-motivated, possess a strong

Account Executive

Dealer eProcess
Northwest Suburbs
1 day ago
+17
Account Executive  DEP is seeking an experienced, full-time, motivated, team-oriented Account Representative with outstanding written/verbal communication skills as well as excellent analytical skills, automotive experience is a plus! Responsibilities: Maintaining and building client relationships Train/Educate clients on Dealer eProcess products Staying on top of industry trends Conduct dealer trainings Work closely with various

Client Relationship Manager - Enterprise Specialis…

Envoy Global
Chicago
1 day ago
+27
The Customer Relationship Manager, Enterprise Specialist, is responsible for assisting Envoy's clients with a proactive approach to driving solutions to customer issues. Allowing for greater adoption and retention to improve service and growth for our customers. As the face of our company to our customer(s), you will also embody the mission and culture of Envoy – to make it easier for people to work anywhere in the world. The ultimate objective

Operations Specialist

Grubhub
Chicago
1 day ago
+23
We’re looking for an exceptionally driven and detail-oriented individual with a roll-up-your-sleeves attitude to join the Market Operations team. You’ll be responsible for ensuring consistent execution of day-to-day operations of your respective area, focusing on monitoring delivery orders and ensuring timely delivery.  Using real time data, the Operations Specialist identifies potential delivery issues and solves them before they become problems- they do this using tracking and mapping tools, contacting drivers and re-assigning orders. A real self-starter, you should have a passion for solving hard problems -- plus a proven track record of getting things done.

Catering Concierge Associate

Command Center Analyst SHIFT: 9:30 PM - 8:00 AM CST

Security/IT Support Coordinator

Solstice
Chicago
1 day ago
+45
Solstice is hiring an IT Support Coordinator to keep up with our growing team. The ideal candidate for this role will be a recent college graduate with a background in IT and a desire for continuous learning and passion for innovation. This individual will work and report directly to the IT Manager and will support over 400 employees globally. This is a contract-to-hire opportunity.

Customer Service, Bilingual

Kin Insurance
Chicago
1 day ago
+25
You’re the first line of defense for our customers: you’ll handle questions regarding policies, payments, cancellations and other topics, as needed. You’ll interact with customers mainly over the phone but via chat and email too. It’s important you’re knowledgeable in the property insurance space, so we’ll help you obtain your P&C license. When time permits, we’d love your help in updating forms, policies, procedures, and training materials. Our business is constantly growing and it’s important we make changes in real time.

Customer Success Manager

Avant
Chicago
1 day ago
+11
Own the relationship one of our B2B bank partners and align on goals, roadmaps and business plans. Execute new features for a B2B bank partner and the platform by coordinating and aligning cross functional teams (Engineering, IT, DevOps, Product, Operations). Maintain the health of partner products by setting up automated monitoring and track / diagnose bugs within the tech stack. Work with technical product managers and engineering teams to execute the road map for product enhancements. Collaborate with partner banks to gather business and technical requirements. Ensure clear and timely internal/external communication regarding the health, progress and vision for partner products and our lending as a service platform.

Production Engineer (Night Shift)

IT Support

Customer Support Analyst

STATS
Chicago
2 days ago
+16
What You'll Do: Provide technical support & oversight for urgent issues Manage non-urgent issues, coordinating closely with engineering, account management, technical account management Advocate for customer by pushing for swift resolutions Partner with Account Team to respond to prospect inquiries Execute new customer installations Use your deep STATS product & process knowledge to build exhibits for new customer contracts Become product

Customer Success Analyst

Monument Labs
Chicago
2 days ago
Who we are: Monument’s mission is to create an immersive experience between people and their photos. We recognize that photos and videos have the power to build relationships, communicate ideas, and inspire others to capture the world around them. With this in mind, our team is driven to create a cleaner and more meaningful experience after the shutter clicks. Whether we’re designing organization tools or AI-based features to help photographers

Customer Onboarding Specialist

Spark Hire
North Suburbs
2 days ago
+15
About Us and The Opportunity Spark Hire is the fastest growing video interviewing platform, helping over 5,000 customers in 100 countries hire the best candidates in a fraction of the time with our video interviewing solution. We’ve been recognized as one of the best startups to work for (nationally) and a best small business to work for in the Chicago area. Are you passionate about helping customers achieve success with a product you believe

Customer Support Representative

Wyzant
Chicago
3 days ago
As a customer support representative, you will be part of a small team responsible for managing relationships and providing service to existing and prospective tutors, parents and students. Provide an exceptional, full life cycle customer experience to our users through phone, email and chat support.

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