Chicago Tech Jobs and Startup Jobs

283

Customer Support Analyst

STATS
Chicago
1 hour ago
+16
What You'll Do: Provide technical support & oversight for urgent issues Manage non-urgent issues, coordinating closely with engineering, account management, technical account management Advocate for customer by pushing for swift resolutions Partner with Account Team to respond to prospect inquiries Execute new customer installations Use your deep STATS product & process knowledge to build exhibits for new customer contracts Become product

Lead Technical Support Analyst

The Marketing Store
Chicago
2 hours ago
+23
The Lead Technical Support Analyst works within a dynamic End User Services team that is accountable for providing World Class IT Services and Support across the various companies within HAVI. This individual will help the Technical Support Manager plan, organize, design, and provide technological assistance to the HAVI community and Service Lines. This individual will also help the Technical Support Manager plan, coordinate, and design Technical Support related activities for HAVI as well as provide support for the Technical Support staff. This individual will oversee the technical support function focused on day to day operations, remaining in close communications with both the Technical Support Manager and other IT groups, building and maintaining strong relationships with local customers and business leaders.

Customer Success Analyst

Monument Labs
Chicago
2 hours ago
Who we are: Monument’s mission is to create an immersive experience between people and their photos. We recognize that photos and videos have the power to build relationships, communicate ideas, and inspire others to capture the world around them. With this in mind, our team is driven to create a cleaner and more meaningful experience after the shutter clicks. Whether we’re designing organization tools or AI-based features to help photographers

Customer Development Account Representative

Hireology
Chicago
20 hours ago
+19
The Customer Development Account Representative role is responsible for the full sales cycle within our customer base. This includes qualifying leads, setting appointments, negotiating contract terms, and closing the deal.  We are seeking driven, sales-minded individuals that are looking for an opportunity to join a high-growth startup, and will be rewarded for performance with uncapped growth opportunity.

Implementation Leader

bswift
Chicago
20 hours ago
+16
The Implementation Leader (IL) is directly responsible for helping bswift meet and exceed client expectations by supporting consumers on our best-in-class HR software and services. The Implementation Leader (IL) is accountable for the relationships for direct market clients during the implementation. The Implementation Leader is responsible for the quality and satisfaction of a new client implementation from the date of hire until the scope of services is transitioned to an ongoing state of service.

Senior Customer Experience Liaison

Account Manager - Exchange Team

Client Relationship Manager

Account Manager

TEC Account Manager

Sr Account Mgr

Account Manager - Ongoing

Director

Senior Account Manager

Associate Director

Client Benefit Analyst

Load 8 more jobs12 jobs at bswift

Lead Network Engineer

TransUnion
Chicago
1 day ago
+14
Resolves issues related to the coordination, control, design, support, and operation of specialized components of a network whether data, voice or video such as Local Area Networks (LANs), Wide Area Networks (WANs), and voice systems.    Plans, configures, tests, maintains, troubleshoots and tunes network infrastructure such as routers, switches, gateways, firewall systems, multi-function switches, virtual private networks and network security devices.   Leads resolution of issues related to the coordination, control, design, support, and operation of specialized components of a network whether data, Local Area Networks (LANs), Wide Area Networks (WANs), and wireless.    Participate in and/or lead projects of medium to high complexity. Excellent verbal, written, and communication skills. Excellent time management.   Leads on-call production support activities, using the technical knowledge and capability to handle all problems that may arise.   Oversees or performs the installation and testing of upgrades working with the systems and applications teams.

Systems Engineer

Decisioning Operations Director

Vice President –Third Party Risk Management

Monitoring & Anomaly Detection Lead

Internal Audit Analyst

Lead SOC Analyst

ACCOUNT MANAGER- Revenue Cycle Management- Healthcare

Consultant, IT Risk Assessment

Sr. Investigator, Corporate Investigations

Director, Corporate Affairs & Communication

Senior VMWare Engineer

Senior Windows Powershell Systems Engineer

Lead Ab Initio Application Support Engineer

Strategic Digital Account Manager

IT Technical Risk Assessor

Bilingual PeopleSoft Advisor

Junior Application Support Analyst

Manager, Corporate Investigations

Information Security Contracts Advisor

IT Sr. Project Manager

IT Business Operations, Analyst- Batch

Executive Administrative Assistant - EVP, Global Strategy and Corporate Development

Load 10 more jobs23 jobs at TransUnion

Telephony Engineer

GoHealth
Chicago
1 day ago
+20
The Telephony Engineer – Contact Center provides strategic and technical services to all of GoHealth’s contact center applications used by all organizations (Member Services, Exchange, and Enterprise Solutions) in the areas of software operations, system enhancement and configuration, knowledge management, and training. This role will partner with internal customers to identify contact center problems, assess their impact, formulate potential alternatives, and implement solutions.

IT Support Specialist

Strategic Operations Associate

Customer Support Representative

Wyzant
Chicago
1 day ago
As a customer support representative, you will be part of a small team responsible for managing relationships and providing service to existing and prospective tutors, parents and students. Provide an exceptional, full life cycle customer experience to our users through phone, email and chat support.

Senior Corporate Counsel

OppLoans
Chicago
1 day ago
+21
Provide assistance as needed with respect to employment and HR matters, and other special projects as needed. Research and advise on consumer finance and general corporate legal matters. Draft and review commercial agreements and other contracts with minimal supervision. Partner closely with business on streamlining processes and applying consumer finance regulations. Oversee various corporate matters and documentation related to OppLoans corporate entities. Deliver legal counsel and expertise on the development of new products and services. Provide strategic support for compliance and risk groups. Drive and execute special projects in support of key objectives of the Legal team.

VP - Service Network Operations

Cooler Screens
Chicago
1 day ago
+10
Cooler Screens is backed and led by some of the most prominent Chicago & Silicon Valley leaders, advisers, and investors and has developed a digital solution to transform a multi-billion dollar industry and positively affect the buying experiences of consumers in the US and beyond.  If you’re looking to get on the ground floor of the next digital revolution and Chicago tech success story – this opportunity may be for you.  The VP of Service

Associate Customer Success Manager

Morningstar
Chicago
1 day ago
+16
In this role within the Enterprise Relationship Management group, you will provide world-class support and service to our institutional clients by understanding how our clients use our solutions to drive their business and by assisting the sales team in identifying new business opportunities. This team is committed to delivering innovative products including Morningstar Licensed Data, Global Document Library, Morningstar Essentials, API Center, Morningstar Advisor Workstation, Integrated Web Tools, Financial Communications, Andex and Syndication. This position is based in our Chicago office. As a Relationship Manager Team Lead, you will direct and mentor a team of relationship managers in addition to supporting your own clients and collaborating with internal teams. This position is based in our Chicago office. 

Compliance Officer

IT Disaster Recovery Analyst

Relationship Manager Team Lead

Customer Success Manager

Global Training & Change Management Manager

Desktop Support Analyst

IT Risk and Compliance Analyst

IT Service Desk Analyst

Load 5 more jobs9 jobs at Morningstar

Information Security Risk Analyst

Groupon
Chicago
1 day ago
+10
The successful candidate will also be required to review and assess legal contracts as it pertains to the service providers security posture. The candidate should be able to understand legal terms and definitions and articulate potential security concerns to the Legal teams. The individual will also play a significant role in enhancing and implementing procedures to assess and risk rate the third-party information security program.

Account Manager

Senior Manager, Merchant Experience

Merchant Development Representative

Systems Administrator

Head of Creative Services (Internal Agency)

Director, Global Consumer Fraud

Load 3 more jobs7 jobs at Groupon

Executive Digital Producer

closerlook, inc.
Chicago
1 day ago
+31
closerlook's Executive Digital Producer is a proven leader capable of direct client counsel and orchestrating the agency’s resources to deliver outstanding work that surpasses customer expectations. The Executive Producer will have responsibility across an agency book of business and is expected to work closely with their internal counterparts (Account, Creative, Strategy, Technology) and external clients to create the space for great ideas, work and results. The role also is responsible for monitoring and achieving strong results within the agency. This includes financial outcomes, shape process, prioritization of work and maintaining business information systems that allow for informed decision making. We are looking for a person that can model the position and let others experience the difference a talented Executive Producer can make.

Account Manager/Insurance

Guaranteed Rate
Chicago
1 day ago
+10
You are accountable for responding to client request about policy changes, policy updates and coverage questions.  As the Account Manager, you will need to be committed to excellent customer service and feel comfortable cross selling to other products. This is a great opportunity for a high energy multi-tasker with attention to detail.  The Account Manager will interact extensively with clients and carriers to provide all levels of service.

Loan Coordinator

Receptionist

National Underwriting Trainer

Senior Counsel, Corporate and Transactions

Disclosure Desk Manager

Customer Success Ambassador

Client Service Representative

Loan Servicing Assistant Manager

Senior Counsel, Litigation (Employment Focus)

Executive Client Coordinator

Operations Assistant

Events Coordinator

Load 9 more jobs13 jobs at Guaranteed Rate

Manager, Life Sciences

West Monroe Partners
Chicago
1 day ago
+20
Manager, Life Sciences 222 W Adams St, 11th Floor Chicago, Illinois, 60606 United States West Monroe isn’t a start-up consulting firm, but we act like one. From day one, our people have the opportunity to make a definitive personal impact for their clients and their careers. What does this mean? It means we seek out the best of the best, and then we challenge them to make us better. We celebrate driven professionals who thrive in a collaborative

Manager, ERP

Senior Consultant, Supply Chain (Planning)

Senior Consultant - High Performance Contact Center (HPCC)

Risk and Compliance Manager

Senior Manager, Organizational Change Management (OCM)

Manager - Contact Center

Service Desk Analyst

Director, Productivity (Operations Excellence)

Senior Consultant, Mergers and Acquisitions (IT)

Senior Manager - Energy & Utilities - Telecom

On-Site Desktop Engineer

Manager, Corporate Strategy

Operations Manager

Senior Consultant, ERP (NetSuite)

Load 10 more jobs15 jobs at West Monroe Partners

Data Integration Specialist (Customer Service)

Chowly Inc.
Chicago
1 day ago
+17
The Chowly Data Integration Specialist provides a 5-star customer experience to all Chowly clients. Working in-office, the Data Integration Specialist reviews, builds, and updates menu mappings between Third-party Online Ordering Solutions (TOOS) and connected restaurant Point-of-Sale (POS) menus. This is a full-time role with room for career growth through managing other Data Integration Specialists in the Mapping Department. The data

Kafka Administrator

Arity
Chicago
1 day ago
+22
Manage large scale multi-nodes Kafka cluster environments residing on AWS. Handle all Kafka environment builds, including design, capacity planning, cluster setup, performance tuning and ongoing monitoring. Perform high-level, day-to-day operational maintenance, support, and upgrades for the Kafka Cluster. Creation of key performance metrics, measuring the utilization, performance and overall health of the cluster. Capacity planning and implementation of new/upgraded hardware and software releases as well as for storage infrastructure. Research and recommend innovative, and where possible, automated approaches for system administration tasks. Ability to closely calibrate with product managers and lead engineers. Provide guidance in the creation and modification of standards and procedures. Proactively monitor and setup alerting mechanism for Kafka Cluster and supporting hardware to ensure system health and maximum availability. Proven ability to lead multiple high priorities initiative with aggressive timelines leveraging an agile framework. Comfortable performing in a fast paced, dynamic and ambiguous business environment. Ability to concentrate on a wide range of loosely defined complex situations, which require creativity and originality, where guidance and counsel may be unavailable. Demonstrated a product mindset with an ability to set forward thinking and direction.

Law and Regulation Innovation Attorney (Chicago and Northbrook)

Sr Customer Success Manager

Executive Administrative Assistant

Data Extraction and Onboarding Specialist

StratEx
Chicago
1 day ago
+15
Job Title: Data Extraction and Onboarding Specialist Reports To: Payroll Onboarding Manager FLSA Status: Non-Exempt   StratEx Partners handles HR and Payroll services for small to mid-sized companies. The Data Extraction and Onboarding Specialist ensures demographic, earnings, taxes, and deduction information is accurately downloaded and converted to a compatible format to be input into the StratEx payroll system.      Job Responsibilities

Operations Specialist

StratEx
Chicago
1 day ago
+15
Job Title: Operations Specialist Reports To: Director of Operations FLSA Status: Non-exempt   StratEx Partners handles HR and Payroll services for small to mid-sized companies. The Operations Specialist ensures timely communication and resolution of all banking and tax related matters. Additionally, this individual serves as the liaison between the StratEx staff and the bank.   Job Responsibilities/Essential Functions include, but are not

GENERAL OPERATIONS AND TEAM MANAGER

Chicago Detours
Chicago
1 day ago
We are a growing small business seeking a creative-minded business person to guide our operations, human resources and financial planning to the next level. If you have a passion for Chicago history, architecture and the Chicago River, then you are especially encouraged to apply. We are looking for someone with diverse administrative experience who wants to elevate their career. We will provide extensive training and support the educational and

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