Chicago Tech Jobs and Startup Jobs

14

Compliance Officer

Morningstar
Chicago
2 hours ago
+16
Morningstar Credit Ratings is currently seeking a Compliance Officer to manage the compliance monitoring program from end-to-end for MCR. Additionally, the Compliance Officer will handle compliance matters emanating from various offices, especially from Chicago and the Mumbai offices and manage company-wide compliance training programs.  To assist in the responsibility, the Compliance Officer will interact with personnel from MCR’s various offices such as New York, Chicago and Mumbai. This position is based in Chicago office and reports to MCR’s Chief Compliance Officer. 

IT Disaster Recovery Analyst

Relationship Manager Team Lead

Customer Success Manager

Global Training & Change Management Manager

Desktop Support Analyst

IT Risk and Compliance Analyst

IT Service Desk Analyst

Associate Customer Success Manager

Load 5 more jobs9 jobs at Morningstar

Director of Corporate Impact

G2 Crowd
Chicago
18 hours ago
+11
The Director of Foundation & Corporate Impact will drive G2 Crowd’s charitable strategy and culture through supporting G2 Crowd’s corporate and foundation programs. G2 Crowd has already established a grass roots philanthropic culture that has driven more than $100k in impact and 1,000’s of hours of donated time. This has been driven through the G2 Gives review fundraising campaigns and employee volunteer work. We are looking for someone who will build upon this foundation and drive our philanthropic interests by recommending, creating and implementing strategies. These strategies will be including, but not limited to nonprofit board service, volunteerism, financial donations, in-kind donations, associate relief, payroll deduction and national nonprofit partnerships. Responsibilities also include working to support the CEO and Executive Team community, to achieve maximum civic and industry benefit to G2 Crowd.

IT Help Desk Specialist I

Enterprise Customer Success Manager

Implementation Consultant

Yello
Chicago
1 day ago
+24
About The Role The Implementation Consultant is a liaison to our clients and provides support throughout the implementation process, from first touchpoint to final go-live. This role provides consultation and expertise to clients on implementing and utilizing Yello product solutions within the recruiting industry.  The Implementation Consultant works with client project teams to define implementation project scope, develop project plan and

Solutions Consultant

LogicGate
Chicago
1 day ago
We are seeking an energetic Customer Success Manager that has a passion for delighting customers by delivering winning solutions. We work with mid-market organizations and large enterprises in all verticals, especially Financial Services and Healthcare, with a focus on their GRC activities. This is a rare opportunity to play a key role in building a business and having a direct impact on driving customer adoption and expansion.

Manager of Customer Support

BenchPrep
Chicago
1 day ago
+21
BenchPrep is seeking a talented Manager of Customer Support to join our growing team! As the Manager of Customer Support, you're passionate about providing a phenomenal support experience to our enterprise clients. This includes leading, supervising and mentoring our Customer Support Specialists that are working with customers and product related issues – whether it's answering questions, troubleshooting issues or escalating customer alerts. Additionally, you'll manage (and improve) the tools, processes and documentation needed to best support our clients and enable the Customer Support Specialists.

Reference Document Analyst

Ascent RegTech
Chicago
1 week ago
Understand the types of documentation provided by regulatory bodies. Identify which regulatory documents are relevant to customers. Map the source of regulatory documentation found on regulator websites. Review regulatory documents and extract data using different platforms. ­Create new and maintain existing libraries of regulatory documents including updates...

Associate Research Advisor (Customer Success)

dscout
Chicago
1 week ago
+18
As a combination of customer support and research consulting, you will have a chance to make a real difference for dscout’s customers and get your career started in the world of consumer research. You are an incredible communicator and you are a genuine, creative problem-solver. You are the client’s partner in mastering a new digital tool to execute powerful market research. Internally, you are our client’s champion in driving larger improvements to the platform and user experience. If this sounds like you, apply today!

Technical Project Manager (LATAM)

Bringg
Chicago
1 week ago
+10
Manage the implementation of new use cases, best practices and functionality to expand existing accounts.  Establish and maintain customer satisfaction across named accounts through account planning, proactive client communications, issue remediation and containment, as well as performance measurement. Overall responsible for customer health, growth and satisfaction.  Build and execute an account specific relationship framework, through QBR (onsite/remote) ongoing value proposition and periodic meeting. Leverage your product knowledge and experience to ensure customer receives the up-most value of Bringg's product. Collaborate with Sales to ensure customers' contract renewal. 

Commercial Lawyer

Bringg
Chicago
1 week ago
+10
Drafting, reviewing and negotiating client commercial contracts for Bringg. Assisting with the roll-out of new template contracts and a new contract approval process. Implementing a new contracts management and e-signature solution globally. Providing formal and informal training to colleagues on legal risks and commercial contracts. Advising on master service agreements, general terms and conditions, heads of terms and memoranda of understanding and non-disclosure agreements. Bringg's contracts involve extensive discussions regarding IP and data protection issues. Supporting and championing all aspects of legal practice within the group globally. Extensive autonomy and responsibility and the candidate will be expected to draft and negotiate contracts independently, while referring up to senior management on certain matters.

Tech Support Engineer USA/LATAM

Bringg
Chicago
1 week ago
+10
Resolve product or service problems by clarifying the Customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting the correction or adjustment; and following up to ensure a satisfactory resolution. Keep accurate records and document customer service actions and discussions. Analyze statistics and compile accurate reports internally and with our Customers. Build sustainable relationships and trust with our Customers through open and interactive communication. Provide accurate, valid and complete information on the Bringg system and technical issues by using the right methods and tools. Constantly improve customer service performance and procedures.

Director of Account Management

Bringg
Chicago
1 week ago
+10
Responsible for key customer success metrics, including customer churn, account growth, and renewals. Development of strategic adoption plans for each customer. Partner closely with Customer Success, and across Bringg, to ensure client needs are being met through exceptional service and high value-added products.. Develop long-term vision and strategy for the team, while leading and providing mentorship.

Technical Implementation Analyst

BlazePortfolio
Chicago
2 weeks ago
+11
BlazePortfolio is seeking an exceptional Technical Implementation Analyst that has what it takes to ensure the success of our clients.  At BlazePortfolio we deliver streamlined SaaS technology solutions to investment professionals. The analyst will become a product expert and will lead implementations of our trade management platform. This is a unique opportunity for a self-starter who is looking to be one of the early hires of a rapidly growing

Regulatory Intelligence Analyst

Ascent RegTech
Chicago
2 weeks ago
About The Company Ascent Technologies, Inc. helps its customers follow laws and regulations with technology. We are a new type of company, a SaaS + content & RegTech organization, that combines our technology platform with informational intelligence to help people automate compliance with rules and regulations in an easier and inexpensive way. We’re unique because we marry modern techniques like automated data ingestion, machine learning and

Customer Success Analyst

LogicGate
Chicago
2 weeks ago
We are seeking an energetic Customer Success Analyst that has a passion for delighting customers by delivering winning solutions and support. We work with mid-market organizations and large enterprises in all verticals, especially Financial Services and Healthcare, with a focus on their GRC activities. This is a rare opportunity to play a key role in building a business and having a direct impact on driving customer adoption and expansion.

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