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Sales Operations Manager

| Chicago

OneSpan is currently looking for a Sales Operations Manager to support the Sales department in the Americas and will be based in Chicago reporting to the VP, Sales Operations. You will provide support to the Sales Leaders by focusing on both administrative and Human Resources aspects of the management role. Furthermore, you will support the Sales team to increase productivity through active pipeline management follow up, sales administration, reporting and related activities.


  • Administratively manage a sales pipeline, including opening and managing cases, exceptions, escalations to other departments to ensure efficiency within the Sales team
  • Establish and maintain reports on the results per sales & country (top customers ranking, OneSpan’s presence versus competition, etc…)
  • Screen deals, review declined deals, evaluate, report and qualify opportunities and forecast.
  • Controlling and running the monthly reporting timetable, liaising with the other departments where required
  • Update managers by consolidating, analyzing, and forwarding regular action summaries
  • Support 3 Sales Leaders in their day to day responsibility to plan, implement and monitor improvements throughout the direct sales team.
  • Manage administrative functions to ensure smooth and efficient operations of the organization
  • Responsible for preparing reporting, budgeting and forecasting related data.
  • Provide support in the planning and organization of events in coordination with the marketing team.


  • You have a minimum of 4 years’ experience in supporting a sales team from an administrative, operational, and customer service perspective.
  • A profound experience with reporting tools and CRM is a must (Tableau, SalesForce, Workday …)
  • You are an independent worker, self-motivated and driven to work in a fast-paced, dynamic working environment
  • You are flexible and adaptable to immediate or unforeseen challenges and able to be persist while maintaining strong, customer relationships
  • You possess highly effective verbal, written communication and presentation skills and you are a real team player
  • You have excellent time management skills and the ability to prioritize tasks to ensure effective and timely follow-up
  • You have strong analytical and problem solving skills
  • You have an oral and written proficiency in English, French and Dutch


Read Full Job Description

Technology we use

  • Engineering
    • JavaLanguages
    • JavascriptLanguages
    • jQueryLibraries


Our company is in the heart of downtown with easy access to public transportation, bars and restaurants. Plus we have amazing views!!

An Insider's view of OneSpan

What's something quirky about your company?

My co-workers are not just those sitting next to me. I collaborate with people from around the world on a daily basis.


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What does your typical day look like?

Some days, even before 9 a.m., I’ll speak to a product manager in France, a sales rep in Turkey, a marketing colleague in Montreal, and a business solutions manager in Belgium. I’ve never had the pleasure of working with such a wide variety of people and cultures. It makes OneSpan truly unique in my career.


Product Marketing Manager

What are some things you learned at the company?

Collaboration is key. Cross-departmental meetings are designed to help us align on challenges. We all unite to overcome any difficulties, where it feels like I’m helping them as much as they are helping me. Working together is one of OneSpan’s biggest values. Not only does the company preach teamwork, but it really values it.


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What is your vision for the company?

We will transition from a software-based offering to a services offering, which will allow our customers to consume identity verification and authentication in simple and cost-effective way. Our ability to keep up and excel in the delivery of security-as-a-service will require a concerted effort by the company and its people to be increasingly agi


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What makes someone successful on your team?

A passion for teamwork and desire to work collaboratively with a focus on the future; a strong desire to roll up their sleeves and think beyond their job description; a drive to put customers above all else; and a compulsion to learn and grow rather than maintain the status quo.


Chief Human Resources Officer

What are OneSpan Perks + Benefits

Health Insurance & Wellness Benefits
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Onsite Gym
Retirement & Stock Options Benefits
401(K) Matching
Child Care & Parental Leave Benefits
Flexible Work Schedule
Family Medical Leave
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Perks & Discounts
Beer on Tap
Beer & wine happy hours!
Casual Dress
Commuter Benefits
Company Outings
Game Room
Stocked Kitchen
Some Meals Provided
Happy Hours
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
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