Sales Manager

| Chicago

ReviewTrackers is the rapidly-growing customer feedback platform trusted by tens of thousands of businesses. Using data, insights and technology, we partner with brands to ensure their customer’s feedback is being heard.

We are seeking a self-motivated individual who is energized by learning new things and is looking for an opportunity to do the best work of their career. The Inside Sales Manager will lead our SDR and inbound teams and provide thought leadership, tactics, and accountability to drive revenue growth. The ideal candidate possesses a successful track record in both individual contributor and sales management or team lead roles. This position reports directly to the Head of Sales.   

 

What you will contribute:

Team leadership that supports and develops a best-in-class sales team 

  • Inspire, recruit, hire, develop, and promote a best-in-class sales team
  • Execute repeatable sales process to identify, contact, and close SMB, mid-market and enterprise accounts
  • Organize and lead training programs that empower the team to exceed company sales goals
  • Cultivate and support an environment of success, accountability and (healthy) competition

Tactical and Strategic Execution

  • Relentlessly pursue incremental improvement within the sales process to improve win rates, shorten sales cycles and increase our ACV 
  • Refine and implement outbound prospecting strategy
  • Apply metrics-based coaching using clear KPIs so every team member is clear on what is expected of them daily, weekly, monthly, quarterly and annually.   
  • Dedicate time with every rep on a weekly basis for individual coaching and pipeline evaluation 
  • Provide assists when needed to push deals across the finish line   

Who you are:

  • A Contributor. You find fulfillment from success and having a significant impact.
  • Metrics-Driven. You have enough experience to have strong opinions but look to support those opinions with data.
  • Unwaveringly Ambitious. You are intrinsically motivated by doing the best work of your life, yet humble and excited to learn. 
  • A Team player. You contribute, listen, and help when needed. You understand the company moves forward only when we work as a team.
  • Naturally Curious. You identify problems or inefficiencies and dive in until a solution is found. Problem solving is a major part of your individual arsenal and you don’t give up until it’s right.
  • Persistent. You never leave questions unanswered, and always follow up to make sure to take tasks to resolution.

What you have:

  • 5+ years sales experience 
  • 2+ years experience in management pr team leadership
  • A proven record of success
  • Experience and success managing sales cycles of various lengths
  • Recruited, hired, and trained teams of successful reps
  • Exceptional ability to understand sales analytics and operations
  • Comfort operating in a fast paced, high growth startup environment
  • Experience selling to senior members of a marketing department

Awesome perks and benefits at ReviewTrackers:

  • 100% coverage for Health, Dental, and Vision
  • Flexible PTO
  • Startup culture with lots of room for growth and impact 
  • Formal and informal career development, including frequent Lunch and Learns
  • Transparent environment with direct access to company performance and leadership
  • Stocked kitchen with healthy snacks
  • Company outings
  • Continuous learning with unlimited books on Kindle


At ReviewTrackers, we foster an inclusive, dynamic, enjoyable yet challenging team environment. We value creating a team that has a diverse set of backgrounds and respect a healthy expression of diverse opinions. We encourage our team to experiment with new ideas. Come join us as we continue to change the way businesses interact with their customers. ReviewTrackers is an equal opportunity employer. 

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • GolangLanguages
    • JavascriptLanguages
    • PythonLanguages
    • RubyLanguages
    • ReactLibraries
    • ReduxLibraries
    • React NativeLibraries
    • Node.jsFrameworks
    • PostgreSQLDatabases
    • Google AnalyticsAnalytics
    • MixpanelAnalytics
    • OptimizelyAnalytics
    • IllustratorDesign
    • InVisionDesign
    • PhotoshopDesign
    • SketchDesign
    • Pivotal TrackerManagement
    • TrelloManagement
    • WordpressCMS
    • SalesforceCRM
    • IntercomEmail
    • SendGridEmail
    • FullContactLead Gen
    • MarketoLead Gen

Location

River North neighborhood with a short walk to dozens of lunch spots and a short jaunt to the CTA Blue, Brown and Red lines and multiple bus lines.

An Insider's view of ReviewTrackers

What’s the vibe like in the office?

The office has great vibes! It’s an open space with plenty of areas to collaborate and get away from a desk. There’s always someone playing great music on the Sonos speakers, which makes the office feel like a cool coffee shop. Sometimes there are dogs here, and we all know how awesome that is!

Mary Sadanowicz

Customer Success Manager

What does your typical day look like?

My days consists of multiple tasks such as calling the leads that come in, running product demos, or following up with prospects. The most exciting part of my day is talking to people who are genuinely interested in ReviewTrackers and showing them our amazing and valuable product.

Hannah Wise

Inbound Account Executive

How does the company support your career growth?

Being a goal oriented company, when we meet our goals, we are rewarded. I started at ReviewTrackers as a Sales Development Representative and was very vocal about moving up through the sales organization. After exceeding my goals, I was promoted to the inbound team and then to an outbound account executive. I am excited to see what's next.

Andres Ramirez

Account Executive

How do you make yourself accessible to the rest of the team?

As the CEO and Founder of the company, I make it a goal to have lunch with members of the ReviewTrackers team every week. I enjoy getting to know everyone better and learn what drives them. These casual lunches make me more accessible to the rest of the team while allowing them to get to know me on a more personal level as well.

Chris Campbell

CEO

What makes someone successful on your team?

Our team is successful because we seize the day, we are scrappy, we set each other up for success, we honor our commitments, and we ask 'what if'. Living our values every single day.

Sam Bourjaily

Corporate Recruiter

What are ReviewTrackers Perks + Benefits

ReviewTrackers Benefits Overview

100% company paid premiums for health, dental, vision, life, short-term disability, and long-term disability insurance
Blue Cross Blue Shield healthcare benefits available for both individuals and families
Company sponsored 401k match
Company stock options
FSA
Pre-tax transit benefits
Flexible PTO policy
Unlimited opportunity for career growth, learning and company impact
Monthly lunch and learns on industry events, product releases, personal finance, buying a home, public speaking and everything in between
Take your coworker to lunch on us once a month
Company Kindle with unlimited books of your choosing
Stocked kitchen with drinks and snacks

Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
Vacation & Time Off Benefits
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Some Meals Provided
Happy Hours
Parking
Pet Friendly
Fitness Subsidies
We have discounts at a number of gyms around the River North area.
Professional Development Benefits
Job Training & Conferences
Diversity Program

Additional Perks + Benefits

- Free lunch with coworkers to learn and share from one another.
- Unlimited free books on Kindle for professional and personal development.
- Regularly hosted Lunch ’n Learns.

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