Entry Level-Closing Desk Coordinator

| Chicago

Job Description

Guaranteed Rate is the 7th largest retail mortgage lender in the U.S. By offering industry-leading tools, low-rate mortgages and unparalleled customer service, we’ve become the Home Purchase Experts®. At Guaranteed Rate, we think big—pushing beyond what most people believe is possible. We strive to work with the best of the best, building business with the best referral partners and hiring the best employees—allowing us to deliver world-class customer service. Our goal is to make sure every customer has a great experience. Headquartered in Chicago with 5,000+ employees in 300+ offices across the U.S. and licensed in all 50 states, we’ve helped thousands of homeowners with more than $24 billion in home purchase loans and refinances in just the past year alone.

Introduction:

The Closing Disclosure Desk Coordinator role has been created to perform the administrative duties of the Closing Disclosure Desk. CD Desk Coordinators will pull Encompass reports, monitor CD desk turn times, facilitate collaboration with Settlement Agents, Escrow and Title companies, and facilitate lines of internal communication between PODs and the CD desk. The CD Desk Coordinator will complete all duties and express due diligence to ensure that all loans close on time. By tracking the CD desk pipeline, the CD desk coordinator will develop specific problem-solving methods and concepts while building industry knowledge and experience. This will also create relationships with team members and other Guaranteed Rate, Inc. departments.

 

Responsibilities:

The CD desk coordinator will complete the following tasks daily:

  • Monitor the CD Desk Pipeline to determine priority loans
  • Assign loans to CD Analysts per CD Desk turn times and rush requests
  • Maintain lines of communication between CD Analysts, PODs, and CD Desk management using problem solving skills to escalate as needed
  • Contact PODs concerning Initial CD status updates providing clear, helpful, and meaningful information per CD Desk policy and TRID guidelines
  • Contact Settlement agents to ensure all title fees are in place per the CD desk’s turn times
  • Provide assistance to Settlement Agents as needed, which may include: providing assistance in navigating the CDX website, explaining GRI policies, and uploading Preliminary CDs and fee invoices to paperless
  • Provide up to date reference materials and communications from management to the CD Analysts
  • Monitor and follow up on all reports used by CD Desk Management and generally maintain the overall health of the CD Desk pipeline

Personal Growth:

The CD Desk Coordinator will remain up to date on all relevant trainings and internal communications.

Guaranteed Rate is an Equal Opportunity Employer that welcomes and encourages all applicants to apply regardless of age, race, sex, religion, color, national origin, disability, veteran status, sexual orientation, gender identity and/or expression, marital or parental status, ancestry, citizenship status, pregnancy or other reason protected by law.

Read Full Job Description

Location

3940 N. Ravenswood , Chicago, IL 60613

What are Guaranteed Rate Perks + Benefits

Guaranteed Rate Benefits Overview

• Our location rocks – right off the brown line at Irving Park. Our home base is a hip office with exposed brick and duct work, windows we can actually open during the summer, and an open floor plan. Rather than a cubicle life, we work in an open and collaborative environment.
• An in-house café offers breakfast, lunch and a late afternoon healthy snack. We subsidize all meals so you’ll never pay full price.
• Access to the office gym for only $20 a year. Yes, a whole year! There is also yoga, cross fit, and boxing offered for a very small fee. We want our folks happy, healthy, and feeling good.
• A FREE on-site nurse. Psshh who needs a doctor’s appointment when our nurse can do it all?
• A 5,000 square foot rooftop deck that’s available to everyone all day and all evening with WiFi, two bars, music, grills, fun umbrellas, a ping pong table, corn hole, and fire pits. All of this is offered when Chicago gives us those non-snow covered days.
• Holiday parties? We got’em!! Not just major holidays, any holiday. We also have monthly celebrations on our Rooftop.
• Inter-office contests like the Great Mac-Off, Chili Cook-Off and Limbo. We always keep you guessing, participating, and wanting more.
• 401k with percentage matching, Blue Cross health care coverage (yup, dental and vision too), short-term disability, life insurance, and even legal assistance (for a small monthly fee)…and did we mention the awesome rooftop deck?

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Highly diverse management team
Unconscious bias training
Someone's primary function is managing the company's diversity and inclusion initiatives
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Onsite Gym
Team workouts
Acme Co.'s team fitness initiatives include In-office yoga, In-office fitness classes.
Retirement & Stock Options Benefits
401(K) Matching
Vacation & Time Off Benefits
Paid Holidays
Paid Sick Days
Perks & Discounts
Commuter Benefits
Happy Hours
Professional Development Benefits
Mentorship program
More Jobs at Guaranteed Rate73 open jobs
All Jobs
Finance
Data + Analytics
Design + UX
HR
Legal
Marketing
Operations
Project Mgmt
Sales
Content
Operations
new
Chicago
Operations
new
Chicago
Finance
new
Chicago
Finance
new
Chicago
Sales
new
Chicago
Sales
new
Chicago
Sales
new
Chicago
Sales
new
Chicago
Sales
new
Chicago
Sales
new
Chicago
Marketing
new
Chicago
Operations
new
Chicago
Data + Analytics
new
Chicago
HR
new
Chicago
Sales
new
Chicago
Design + UX
new
Chicago
Design + UX
new
Chicago
Sales
new
Chicago
Sales
new
Chicago
Project Mgmt
new
Chicago
Operations
new
Chicago
Operations
new
Chicago
HR
new
Chicago
Data + Analytics
new
Chicago
Sales
new
Chicago
Sales
new
Chicago
Sales
new
Chicago
Sales
new
Chicago
Sales
new
Chicago
Data + Analytics
new
Chicago
Sales
new
Chicago
Sales
new
Chicago
Sales
new
Chicago
Operations
new
Chicago
Finance
new
Chicago
Data + Analytics
new
Chicago
Sales
new
Chicago
Sales
new
Chicago
Operations
new
Chicago
Sales
new
Chicago
Sales
new
Chicago
Finance
new
Chicago
Finance
new
Chicago
Finance
new
Chicago
Sales
new
Chicago
Operations
new
Chicago
Sales
new
Chicago
Project Mgmt
new
Chicago
Project Mgmt
new
Chicago
Sales
new
Chicago
Finance
new
Chicago
Finance
new
Chicago
Marketing
new
Chicago
Content
new
Chicago
Data + Analytics
new
Chicago
Sales
new
Chicago
Sales
new
Chicago