Buying Advisor Manager

| Chicago

About G2 Crowd
G2 Crowd’s real-time and unbiased user reviews help you objectively assess what is best for your business. Until recently, selecting business solutions was hard, risky, and inherently biased. G2 Crowd empowers business buying decisions by highlighting the voice of the customer. Our review platform leverages more than 500,000 independent and authenticated user reviews read by nearly 1.4 million buyers each month. Our model brings transparency to B2B buying - changing the way decisions are made.

About The Role
The Buying Advisor Manager will be responsible for overseeing the Buying Advisor team, including outsourced team members, in addition to managing all aspects supporting G2’s buyer chat and vendor lead generation efforts. This person should be a strong communicator, operationally savvy and have the ability to work well with cross-functional teams.

Responsibilities

  • Oversee Buying Advisor team, including outsourced team members, to ensure a good user experience at all hours
  • Ensure lead generation goals associated with Performance Revenue & Buyers Connected are achieved
  • Recruit, hire and train new team members as well as execute performance management strategy
  • Work with cross-functional teams to ensure the lead submission process is working and seek opportunities to optimize and increase lead volume
  • Run regular meetings with executive team and cross-functional stakeholders to ensure teams are aligned on process, results, and goals

Requirements

  • Bachelor’s degree in business or a related field
  • 3-5 years of B2B sales and/or customer service experience
  • 1-2 years of team lead or management experience
  • Exceptional verbal and written communication skills
  • Excellent multitasking, time management, organizational and analytical skills
  • Ability to work in a fast paced, team environment
  • Enjoy helping others and are willing to listen and learn

Why we love G2 Crowd
G2 Crowd was founded to create a place where people will love to work. We strive to create meaning in work and provide more than just a job: a true calling. G2 Crowd is a place where people can be authentic and grow, find meaning and passion in work, and be motivated to succeed by a supportive group of coworkers. We pride ourselves on creating an environment where people can enjoy coming to work every day, by supporting our employees in their professional and personal lives.

Our Process
We encourage all candidates to review our interview process to best prepare themselves on what to expect as a candidate of G2 Crowd.

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Technology we use

  • Engineering
  • Sales & Marketing
    • Ruby on RailsFrameworks
    • SalesforceCRM

Location

20 N. Upper Wacker Dr. Suite 1800, Chicago, IL 60606

What are G2 Crowd Perks + Benefits

Culture
Volunteer in local community
Friends outside of work
Eat lunch together
Open office floor plan
Health Insurance & Wellness Benefits
Dental Benefits
Vision Benefits
Health Insurance Benefits
Onsite Gym
Retirement & Stock Options Benefits
401(K) Matching
Child Care & Parental Leave Benefits
Generous Parental Leave
We provide up to 12 weeks of parental leave for the primary caretaker. Acme Co. also provides 12 weeks of leave for the secondary caretaker.
Return-to-work program post parental leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Volunteer Time
Perks & Discounts
Beer on Tap
Casual Dress
Company Outings
Free Daily Meals
Stocked Kitchen
Some Meals Provided
Happy Hours
Professional Development Benefits
Tuition Reimbursement
Promote from within

Additional Perks + Benefits

Extensive medical insurance and dental insurance; Free vision, long-term and short-term disability and life insurance. Frequent team and family events. Companywide hack-a-thons and team trips. Beer Fridays. Flexible schedule. Stock options. Macbook and latest technology.

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