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Account Manager

| Chicago
Send an email to [email protected] with the subject line of 'Account Manager.' Include why you are interested in Heretik, attach your resume and/or LinkedIn profile.
Apply now

About Heretik:

Heretik is a lightweight, deployable application that seamlessly integrates into your Relativity instance. Our contract review solution enables Relativity users to extend their favorite e-Discovery tool to corporate transaction and regulatory response use cases, enhancing best practices with minimal disruption.

From inception, we’ve prioritized cutting-edge machine learning technology along with workflow capabilities to allow users to take immediate action on their contract data. Whether managing massive M&A transactions, comparing messy employment agreements, or extracting critical data in bespoke contracts, our solution reduces days or weeks of work to minutes. The results? More accurate bids, better win rates, larger capacity to manage contracts, and expanded footprints within key accounts.


What You Will Contribute:

As an Account Manager at Heretik, you will be responsible for all aspects of relationship management, strategically partnering with our customers to understand their business initiatives and challenges. You will focus on continued solution optimization, with the underlying intent of improving usage, through use of best practices to manage and grow contract review project revenue with our clients.

  • Manage pre- & post-sales contact with an assigned client base in order to facilitate positive and proactive long-term relationships.
  • Develop relationships with clients to ensure their satisfaction and retention
  • Qualifying and disqualify new business opportunities.
  • Drive profitable business retentions and new business growth.
  • Develop effective and specific account plans to expand Heretik’s product reach and increase usage


Job Responsibilities:

  • Engage new sales opportunities through existing leads database, inbound lead follow-up & outbound communication, and prospecting activities
  • Perform effective virtual and live software demos with prospects with strong ability to close
  • Gain expert knowledge of Heretik software and value propositions to articulate to target markets
  • Demonstrate success in closing large and complex sales; encourage and contribute to creative deal making; actively leverage role to close sales through appropriate sales channels and partners
  • Develop and negotiate enterprise-level proposals and contracts.
  • Maintain accurate and timely customer, pipeline and forecast data
  • Forecast sales activity through proper use of sales tools and create and deliver customized sales presentations to lead high-impact meetings.
  • Actively manage sales pipeline by devoting energy to each stage of the selling cycle
  • Willingness to travel 60% of the time.


Required Skills:

  • Enterprise Cloud/SaaS selling or integration experience
  • Complex solution selling (i.e. experience selling or delivering software that required the end client to involve different department stakeholders)
  • Excellent written and verbal communication skills
  • Exceptional relationship-building skills
  • Pipeline management and forecasting experience
  • SalesForce.com and Microsoft Office Proficiency


Preferred Skills:

  • Ability to work collaboratively with stakeholders across the globe
  • Analytical and data driven, be able to interpret business data to generate insights for clients and prospects
  • Financial modeling and contract negotiation experience
  • Wholesale channel sales enablement experience
  • Relativity software experience
Read Full Job Description
Send an email to [email protected] with the subject line of 'Account Manager.' Include why you are interested in Heretik, attach your resume and/or LinkedIn profile.
Apply now
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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • .NETLanguages
    • C#Languages
    • C++Languages
    • JavascriptLanguages
    • PythonLanguages
    • Twitter BootstrapLibraries
    • AngularJSFrameworks
    • ASP.NETFrameworks
    • Microsoft SQL ServerDatabases
    • AngularticsAnalytics
    • IllustratorDesign
    • PhotoshopDesign
    • SketchDesign
    • ZeplinDesign
    • productboardManagement
    • Microsoft VSTSManagement
    • AirtableManagement
    • WordpressCMS
    • SalesforceCRM
    • AirtableCRM
    • MailChimpEmail
    • MicrosoftEmail


205 W Wacker Dr, Chicago, IL 60605

An Insider's view of Heretik

What's something quirky about your company?

We are extremely proud of our one-of-a-kind Heretik on-boarding process. Every new hire or guest speaker we host is introduced to the team with a 'Walk Up Song' and a custom Mad Lib. It's a fun way to learn more about each other ... and usually leads to some hilarious inside jokes!


Director of Marketing

What projects are you most excited about?

Heretik is solving interesting problems, finding some great success, and has a great learning culture. The next year’s challenges have me the most excited. I’m excited to be a part of the growth of the company, the challenges that will bring, and I believe in the vision of the company.


Software Engineer

How does the company support your career growth?

Working at Heretik gives me invaluable exposure to projects that have helped me grow tremendously as a sales professional.


Business Development Manager

What is your vision for the company?

Heretik’s company vision is to empower professionals to thrive at their trade. Every day, we strive to build solutions that remove necessary, but extremely mundane, parts of their job and allow people to spend their time focused on what they are truly passionate about.


Co-founder & CEO

What does your typical day look like?

My day typically segments into a few buckets: strategic research on the market, customer problems/workflows, & where our product should go; lockstep collaboration with UX, Engineering, & Data Science to make the right product decisions;
constant communication with Sales & Marketing to make sure we’re all telling the same great stories.


Director of Product

What are Heretik Perks + Benefits

Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Dental Benefits
Vision Benefits
Health Insurance Benefits
Onsite Gym
Retirement & Stock Options Benefits
Company Equity
Performance Bonus
Child Care & Parental Leave Benefits
Flexible Work Schedule
Remote Work Program
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Some Meals Provided
Happy Hours
Recreational Clubs
Professional Development Benefits
Job Training & Conferences
Send an email to [email protected] with the subject line of 'Account Manager.' Include why you are interested in Heretik, attach your resume and/or LinkedIn profile.
Apply now
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