Senior Director, Strategic Projects - Eng & Ops

| Chicago

 

Groupon’s mission is to become the daily habit in local commerce and fulfill our purpose of building strong communities through thriving small businesses by connecting people to a vibrant, global marketplace for local services, experiences and goods. In the process, we’re positively impacting the lives of millions of customers and merchants globally. Even with thousands of employees spread across multiple continents, we still maintain a culture that inspires innovation, rewards risk-taking and celebrates success. If you want to take more ownership of your career, then you're ready to be part of Groupon.

 

The Engineering & Operations organization is looking for a Senior Director of Strategic Projects to take the organization to the next level of effective execution. This is a new role that involves coordinating and driving a wide variety of projects and functions to support our business.

 

We're looking for someone with creative flare, strong analytical skills, an ability to influence business and technical leaders in a dynamic environment and the desire to be a contributor to Groupon’s next generation technology.

 

We're a "best of both worlds" kind of company. We're big enough to have resources and scale, but small enough that a single person has a surprising amount of autonomy and can make a meaningful impact. We're curious, fun, a little intense, and passionate about helping local businesses thrive. Does that sound like a compelling place to work?

 

You'll spend your time on:

  • Driving the rhythm-of-the-business process for the organization; including running monthly and quarterly VP-level business reviews to track technical projects and programs.

  • Ensuring the establishment of business operations “engines” with well-defined metric–driven funnels necessary to meet our business objectives.

  • Leading the effective and efficient delivery of large complex cross-functional projects by interacting with Team Leadership, Software Engineers, Technical Program Managers, and multiple related teams to support the delivery of large scale initiatives.

  • Building consensus on process improvements and operational decisions to ensure that appropriate software engineering and operational excellence practices are employed to deliver high quality results.

  • Craft, maintain and disseminate project and program information to partners to drive effective teamwork, communication, collaboration and dedication across multiple groups with competing priorities.

  • Drive efficiency improvements and enhanced reporting metrics across the organization that includes forecasting, driving teams to hit targets, making resource and planning recommendations.

  • Anticipate bottlenecks, anticipate and make trade-offs, and balance the business needs versus technical constraints.

 

We're excited about you if you have:

  • Bachelor’s degree with 12+ years relevant work experience in a technical organization

  • Excellent written and verbal skills, coupled with ability to comfortably and confidently present to all levels within the enterprise

  • You've lead complex technical projects with aggressive schedules

  • You have excellent product, program and project management skills and demonstrated technical acumen

  • You have experience working with globally dispersed teams is a key requirement

  • Ability to set and prioritize one’s own work agenda to drive team progress in key areas by being enthusiastic, creative, collaborative and willing to get your hands dirty on the details

  • An independent problem solver that can make high quality judgments and decisions quickly with excellent organization skills

  • You're dedicated, self-motivated and know how to follow through on projects, even when things get complex

  • Experience with cross geographical project coordination and management

  • A deep understanding of software engineering practices including design, code quality, data structures, technical problem solving a plus

  • Solid foundation in the latest technologies to be able to understand service inter-dependencies and drive towards technical solutions for multi-tiered systems a plus

 

 

Groupon’s purpose is to build strong communities through thriving small businesses. To learn more about the world’s largest local ecommerce marketplace, click here for the latest Groupon news. Plus, be sure to check out the values that shape our culture, guide our strategy and make our company a great place to work. And just don’t take our word for it. Hear from real Groupon team members and learn more about our employee resource groups. If all of this sounds like something that’s a great fit for you, then click apply and let’s see where this takes us.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • C#Languages
    • C++Languages
    • JavaLanguages
    • JavascriptLanguages
    • PerlLanguages
    • PythonLanguages
    • RubyLanguages
    • FluxLibraries
    • jQueryLibraries
    • ReactLibraries
    • ReduxLibraries
    • DjangoFrameworks
    • Ember.jsFrameworks
    • HadoopFrameworks
    • Node.jsFrameworks
    • Ruby on RailsFrameworks
    • AccessDatabases
    • HiveDatabases
    • MongoDBDatabases
    • MySQLDatabases
    • PostgreSQLDatabases
    • RedisDatabases
    • TeradataDatabases
    • IllustratorDesign
    • PhotoshopDesign
    • BasecampManagement
    • JIRAManagement
    • SalesforceCRM

Location

Our headquarters is nestled alongside the Chicago River in the bustling River North neighborhood, close to both blue and brown line CTA trains.

An Insider's view of Groupon

How would you describe the company’s work-life balance?

Groupon provides an environment where I can strive for maximum work-life effectiveness, room for growth, and there is always something new to do. I enjoy spending lots of time at work because I love what I do; the hours are not burdensome, Groupon fits me. I define success in my own terms & Groupon provides us with the flexibility to be successful.

Milan

Senior Manager of Operations

What kinds of technical challenges do you and your team face?

We are working on arriving at the optimal attribution models across different areas of our business. For example, the attribution of a purchase to a specific experience — a home page feature, an email, a push notification — likely has a different window of time where we can reasonably say a specific purchase is a result of a specific experience.

Kristi

Data Scientist

How has your career grown since starting at the company?

Here at Groupon, what you do matters. I got my start at Groupon as an intern and have had the opportunity in the past (almost) 5 years to build out a global volunteer program that has engaged over 5,000 employees in over 63,000 hours of service supporting the work of close to 650 nonprofit organizations.

Alicia

Program Manager, Employee & Community Engagement

What projects are you most excited about?

Recently, we committed to having 100% of our job descriptions reviewed for gender balance by the end of 2018. Also for 2018, work will continue with our Employee Resource Groups, who play a pivotal part in the attraction and selection of diverse top talent, and themselves can be developed and promoted into company leaders.

Carlos

Head of Diversity Recruitment

What are Groupon Perks + Benefits

Health Insurance & Wellness Benefits
Dental Benefits
Vision Benefits
Health Insurance Benefits
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Volunteer Time
Perks & Discounts
Casual Dress
Commuter Benefits
Game Room
Recreational Clubs

Additional Perks + Benefits

Fitness benefits. Free office shuttles. Paid parental and family leave. Comprehensive sales training program. Sense of joy. Onsite cafes. Unlimited Routine Time Off (RTO). Flexible spending accounts. Life & AD&D insurance. 401(k). Disability coverage.

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