Professional Services Consultant

| Chicago

About Showpad

At Showpad, personalities and cultures connect across oceans to create something extraordinary. As a top 10 software company in the Inc. 5,000 Europe list, Showpad is changing the game when it comes to sales enablement. Our employees create the engagement and impact that drives our success as we expand globally.

In the morning, we’re drinking San Francisco cold brew coffee with a side of Portland doughnuts – English scones for afternoon tea, and in the evening we’re toasting success with Belgian tripel Westmalle to a Chicago house tune.

About the Position

As part of our Professional Services team, the Professional Services Consultant will engage with clients to identify and document their Sales Enablement requirements and leverage his/her analytical skills and relevant technical knowledge to configure the Showpad solution in accordance with customer requirements. This person thrives in a fast-paced project-based environment and has the ability to translate requirements expressed by marketing and sales professionals into solutions delivered via the Showpad platform. The successful candidate will demonstrate a track record of multi-tasking and delivering services across multiple customer engagements.

Key Responsibilities of a Professional Services Consultant at Showpad

  • Identify clients’ business requirements, prioritize and document them in accordance with the Showpad delivery methodology
  • Facilitate and lead design sessions with clients and provide recommendations based on best practices
  • Work closely with a clients’ Sales, Marketing, Sales Operations, Product and IT leadership to establish a sales enablement program
  • Configure and implement Showpad solutions in accordance with customer requirements and defined project scope
  • Manage internal and external communications related to the project
  • Manage multiple projects from kickoff to completion
  • Serve as point of contact for Showpad partner resources
  • Respond to internal and customer requests in a timely, organized fashion
  • Capture and document project best practices and lessons learned

 Skills and Qualifications we are looking for:  

  • Bachelor’s degree or equivalent. Degree in Marketing, Business or Information Technology is preferred
  • Minimum of 3 to 5 years of experience working in a project-based environment
  • Excellent communication skills, with the ability to communicate both technical and business concepts, as well as strong documentation skills
  • Detail-oriented problem solver that can quickly understand clients’ needs
  • Solid client-facing experience with the ability to influence and manage expectations
  • Experience with Sales and Marketing domain areas strongly preferred (e.g., Sales Operations, Sales Training, CRM, Sales Portals, Content/Document Management and/or Knowledge Management)
  • Experience working with Sales and Marketing professionals helpful
  • Technical acumen, including proficiency in the Microsoft Office Suite and/or G-Suite required
  • HTML, CSS, and/or JavaScript, experience preferred
  • Web-Based/On-Demand/SaaS products experience preferred
  • Ability to quickly become proficient in new web technologies, processes and methodologies
  • Relevant experience as an Implementation Consultant, Client Services Consultant, Solution Delivery Manager, or PM within a SaaS environment preferred
  • Ability to travel up to 30%
  • Chicago area candidates preferred

What you can expect from Showpad

Focus on Impact and Growth

We are building the future in sales and marketing where every sales person is successful. As an international scale-up, we aim for yearly double digit growth that opens many opportunities. We want people who thrive in a fast-paced, performance-driven company, who are not afraid to stretch themselves in a fun environment, and focus on impact and growth.

Read Full Job Description

Technology we use

  • Sales & Marketing
    • WordpressCMS
    • SageCRM
    • SalesforceCRM
    • MarketoLead Gen

Location

Centrally located in the Loop and easily accessible for all commuters with tons of options for lunch.

An Insider's view of Showpad

What’s the vibe like in the office?

The vibe in our Chicago office is unlike any other startup I've ever been a part of. Everyone is smart, humble and effective. Even though we are all busy, everyone is always willing to offer help or guidance - even if it outside of their wheelhouse. We all genuinely enjoy each other's company and want to see our teammates succeed.

Grace

Office Manager

How do you collaborate with other teams in the company?

Collaboration is absolutely key for my team, since we’re tasked with bringing many different groups together. And as an international organization, we’re building relationships not only across departments, but across the world too. The key for us is to show how we provide value and prove how our collaboration impacts both revenue and culture.

Gauri

Head of Global Business Development and Alliances

What is your vision for the company?

We’re building the future of sales & marketing success, by empowering sales & marketing teams to sell the way buyers want to buy. We’re delivering a better buyer experience, intelligent sales content and an analytics-powered platform that’s smarter than traditional sales enablement.

Jason

President & COO

What are Showpad Perks + Benefits

Culture
Open office floor plan
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Retirement & Stock Options Benefits
401(K)
Child Care & Parental Leave Benefits
Generous Parental Leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Volunteer Time
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Some Meals Provided
Happy Hours
Fitness Subsidies
Professional Development Benefits
Diversity Program
More Jobs at Showpad17 open jobs
All Jobs
Finance
Dev + Engineer
HR
Internships
Marketing
Operations
Project Mgmt
Sales
Developer
new
Chicago
Marketing
new
Chicago
Internships
new
Chicago
Operations
new
Chicago
Project Mgmt
new
Chicago
Marketing
new
Chicago
Developer
new
Chicago
Developer
new
Chicago
Developer
new
Chicago
Developer
new
Chicago
Operations
new
Chicago
Marketing
new
Chicago
Finance
new
Chicago