Principal Solution Architect - Healthcare Vertical

| West Suburbs

Principal Solution Architect - Healthcare Vertical
Location: Remote US

ServiceNow is changing the way people work. With a service-orientation toward the activities, tasks and processes that make up day-to-day work life, we help the modern enterprise operate faster and be more scalable than ever before. 

We’re disruptive.  We work hard but try not to take ourselves too seriously.  We are highly adaptable and constantly evolving.  We are passionate about our product, and we live for our customers.  We have high expectations and a career at ServiceNow means challenging yourself to always be better. 

ServiceNow is seeking a Principal Solution Architect with a focus on delivering strategic visions to executive personas at clients on the value of our solutions.  The candidate must be able to articulate the business value message in front of both technical and non-technical customers.  Candidate is also expected to have knowledge of various frameworks and methodologies such as ITIL, DevOps, PMBOK, IT4IT, BRMI, Cobit, TOGAF and others that are aligned to capabilities on the ServiceNow platform.

The Principal Solution Architect will provide technical and business expertise to support customers with product and solution leadership during pre-sales engagements. The Principal Solution Architect will participate in the acquisition and retention of customers by utilizing world-class business & technical pre-sales solution consulting techniques to communicate the power, flexibility, and ease-of-use of the ServiceNow SaaS platform.  This is a combination of an enterprise architect who is well versed in presenting solutions as well as a value consultant who can go wide and deep on solution delivery and solution positioning during sales cycles.

What you get to do in this role:

  • Build executive relationships with customers to foster an ongoing dialogue and alignment to the value that ServiceNow Platform delivers.
  • Define, at an architectural level of detail, technical solutions aligned with our client’s business problems
  • Communicate complex technical solutions to clients
  • Strong alignment with product management and engineering teams on roadmap and field feedback
  • Maintain expert knowledge on platforms, technical services and utilities
  • Assist the sales personnel in the qualification of Enterprise customer needs and perform strategy and roadmap engagements to determine a high value outcomes for clients
  • Provide mentoring and training to peers and other colleagues in the organization.
  • Demonstrations of complex and integrated solutions to prospects and existing customers
  • Staying current on product developments/releases to a level required for solutioning and value realization for clients.
  • Staying current on competitive analyses and understanding differentiators between the company and its competitors.
  • Perform research into technology partner or other vendor solutions in context of client requirements.

In order to be successful in this role, we need someone who has:

  • Experience with enterprise architecture domains
  • Executive level presence and experience presenting to executive levels audiences
  • Experience with infrastructure, business process, application and data, design architects to tie into broader solution for customers.
  • Exceptional communication and presentation skills to include technical and business concepts.
  • Ability to both configure and demonstrate solutions in the ServiceNow platform is a plus
  • Experience designing and implementing client facing solutions leveraging involving enterprise software
  • Experience with integration design of enterprise software applications
  • Is self-motivated / self-directed – capable of multi-tasking and accepting change both in tasks and schedule
  • Solid verbal and written communication skills
  • Business analysis and requirements gathering abilities
  • Ability to learn technology quickly through instruction and self-training

We provide competitive compensation, generous benefits and a professional atmosphere. This is a very collaborative and inclusive work environment where individuals strong on aptitude and attitude will have an opportunity to grow their professional careers through working with some of the most advanced technology and talented developers in the business.

ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity, or veteran status. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at (408) 501-8550, or [email protected] for assistance.

 

ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity, or veteran status. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at (408) 501-8550, or [email protected] for assistance.

Read Full Job Description

Technology we use

  • Engineering
  • Product
    • JavaLanguages
    • JavascriptLanguages
    • RubyLanguages
    • SqlLanguages
    • jQueryLibraries
    • ReactLibraries
    • ReduxLibraries
    • AngularJSFrameworks
    • Maria DBDatabases
    • MySQLDatabases
    • OracleDatabases
    • Google AnalyticsAnalytics
    • PiwikAnalytics
    • Adobe AnalyticsAnalytics
    • BalsamiqDesign
    • IllustratorDesign
    • InVisionDesign
    • PhotoshopDesign
    • SketchDesign
    • ServiceNowManagement

Location

In addition to having neighbors such as Google and McDonald’s new global HQ, the West Loop is home to Chicago’s “Restaurant Row."

An Insider's view of ServiceNow

What’s the vibe like in the office?

You make decisions every day that help people. My work makes a big difference, and that’s satisfying.

Medha

Senior application developer

What projects are you most excited about?

I wanted to work at a growing company. We're focused, customer-centric, and you can't beat the platform.

Olum

Project manager

What are some things you learned at the company?

Our purpose is empowering. The company's putting a lot into the culture, the employees - they're investing in us.

Marina

Creative director

What is your vision for the company?

Amazing products that create great employee and customer experiences and make work, work better, is our passion.

CJ

Chief product officer

What is your vision for the company?

Taking a long-range view, we've got the spirit of a start-up and the resources to deliver with high quality.

Preetam

Software engineer

What are ServiceNow Perks + Benefits

ServiceNow Benefits Overview

At ServiceNow, we believe that a life well-worked is critical to a life well-lived. And we believe in the power of the individual to achieve amazing things.

Our employees are united in the desire to be part of a company that has a long-lasting, positive, global impact. They get their voices heard and have the satisfaction of seeing their hard work brought to life.

Come build something awesome. We’ve got all the benefits you’d expect, and all the opportunities you want.

Culture
Friends outside of work
Eat lunch together
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Highly diverse management team
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Onsite Gym
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Starting in 2019
Company Equity
Employee Stock Purchase Plan
Purchase company stock at a 15% discount semi-annually
Performance Bonus
Match charitable contributions
Child Care & Parental Leave Benefits
Generous Parental Leave
Starting in 2019 - 20 weeks for birthing parent, 12 weeks for non-birthing parent
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Paid Volunteer Time
Starting in 2019 - 20 hours a year starting in 2019
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
With an in house craft beer geek procuring
Casual Dress
Commuter Benefits
Pre-tax contribution plan for commuter expenses - transit and parking
Company Outings
Site social activities periodically
Free Daily Meals
Free breakfast offered daily
Game Room
Shuffle board, pool table, table games and more!
Stocked Kitchen
Some Meals Provided
Happy Hours
Every Thursday!
Pet Friendly
Dog and cat friendly!
Professional Development Benefits
Job Training & Conferences
LinkedIn Learning access, numerous internal training programs, conference attendance options
Tuition Reimbursement
Up to $5,250 reimbursed annually for qualified expenses
Lunch and learns
Online course subscriptions available
Paid industry certifications
More Jobs at ServiceNow23 open jobs
All Jobs
Finance
Design + UX
Dev + Engineer
Operations
Product
Project Mgmt
Sales
Developer
new
Chicago
Design + UX
new
West Suburbs
Developer
new
Chicago
Sales
new
West Suburbs
Developer
new
Chicago
Design + UX
new
Chicago
Sales
new
West Suburbs
Developer
new
Chicago
Sales
new
West Suburbs
Developer
new
West Suburbs
Product
new
Chicago
Developer
new
Chicago
Developer
new
Chicago
Sales
new
West Suburbs