The Team: The Employee Productivity Tools team is responsible for tools and resources used by employees worldwide. We manage everything from Active Directory and Exchange to JIRA and Office 365 - the tooling our employees rely on every day.
The Role: The JIRA/Atlassian Administrator’s primary role is to manage and maintain Morningstar’s JIRA and Confluence environment. While this position will focus primarily on JIRA and Confluence, it may also include work with Active Directory and Office 365 hosted applications such as Exchange Online. The Administrator will be expected to be ‘hands on’ with the systems and individual tasks in support of the applications and the servers/infrastructure on which they reside. Candidates must possess proficient technical skills around the Linux and Windows operating system. The full-time position is a day shift, with being on-call as an escalation contact.
+ Management and support of Atlassian JIRA and Confluence.
+ Proficient technical skills around the Linux and Windows operating system.
+ Follow guides to implement best practices, develop efficiencies, and improve department’s scalability.
+ The ability to work in fast paced environment with minimal supervision and major responsibility.
+ Work closely with other groups to resolve problems, deploy and release new products and create solutions to provide world class service, solutions and support.
+ Assist as needed with the management and support of Active Directory, Exchange, Skype for Business, Office 365 platform and several other employee tools.
+ You will be required to participate in an on-call rotation.
+ Bachelor of Science in Computer Science, Engineering, or equivalent.
+ 3 years or more of System Administration experience.
+ Experience managing Atlassian tools (JIRA and Confluence) is required
+ Experience with Office 365 Administration is plus
+ Experience with Active Directory and Domain Administration is preferred.
+ Knowledge of networking, DNS, Exchange, Active Directory is required
+ Knowledge and experience of working with Monitoring agents and systems.
+ Exceptional customer service, organization, interpersonal, time-management and written and verbal communication skills.
+ High degree of self-motivation.
+ The ability to adapt quickly to new tasks.
+ The ability to learn custom applications, support, and troubleshoot.
+ Experience with virtual machines (Windows Server, Red Hat, Centos).
Morningstar is an equal opportunity employer.