Incident Response Manager – Program Lead

Job Description

 

Can you balance a high attention to detail, excellent people skills and perseverance in a fast-paced IT Department? Do you have experience in IT Security? 

McDonald’s, one of the most recognized brands in the world, is seeking a skilled Incident Response Manager to join our IT Security Delivery Assurance Team and support Strategic Programming for our Incident Response capability.

In this strategy oriented role, you will lead road mapping, penetration testing, multiple vendor relationships and deployment, program innovation, process improvement and compliance. In order to be successful, you are able to utilize IT tools, be responsible for documenting the necessary procedures and incident response plan of action needed to quickly mitigate and analyze security incidents as they occur. Your additional experience in process management and a familiarity with legal rules, regulations and platforms are also necessary. You are highly engaged in risk management and mitigation maintaining the forward momentum to assure all assets are operating at their full capacity and you are able to rapidly address security when needed.

That said, the biggest area of increase in our spending has been in technology, which is helping to drive our growth. We’re looking at how to use technology to improve the customer experience and build new customer experiences. We’re also exploring technologies that can help us reduce or eliminate repetitive tasks and make employees’ jobs more interesting and rewarding. With all the new projects and initiatives, it is an exciting time to be on the team that is helping to make a Better McDonald's!

 

Responsibilities

 

Primary Responsibilities include, but are not limited to:

 

·Create and maintain strategic roadmap.

 

·Manage the execution of tabletops, audits, pen tests, MIM forum, vendor deliverables, and process improvements .

 

·Create presentation and awareness material for evangelizing the incident response program

 

·Monitor internal and external policies for compliance.

 

·Develop security standards and standard methodologies for the organization.

 

·Plan and validate organization’s Incident Response plan (IR).

 

·Create and direct the security information assurance for the organization.

 

·Provides technical support for a comprehensive risk management program identifying critical processes and systems; current and projected threats; and system vulnerabilities.

 

·Research the latest information technology (IT) security trends.

 

·Ability to quickly classify an incident and guide the team towards the necessary course of action.

 

·Drive lessons learned and remediation activities throughout the organization.

 

·Recommend security enhancements to management or senior staff.

 

·Work with legal compliance, litigation, and privacy for forensics review of company assets.

 

Minimum Requirements

 

Required Skills:

 

·A minimum of 3-5 years in IT Security Incident Management

 

·Global problem and incident management experience

 

·Experience with security operations in working with a SOC/NOC

 

·Hands-on experience with security and access technologies

 

·Experience with prevention and threat detection devices

 

·Understanding of NIST Framework

 

·Understanding of project management and ITIL methodologies

 

·Passion and Personal Accountability

 

·Guidance Encase Forensics and chain of custody knowledge

 

Desired skills:

 

·B.S. degree in Computer Science or a related technical degree is highly desired

 

·Strong strategy, process, and policy development skills

 

·You have a high level of communication and interpersonal skills

McDonald’s Corporation is an equal opportunity employer committed to a diverse and inclusive workforce.

 

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Technology we use

  • Engineering
  • Product
    • .NETLanguages
    • C#Languages
    • C++Languages
    • JavaLanguages
    • JavascriptLanguages
    • SqlLanguages
    • SwiftLanguages
    • CustomLanguages
    • jQuery UILibraries
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    • AngularJSFrameworks
    • ASP.NETFrameworks
    • ExpressFrameworks
    • HadoopFrameworks
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    • SparkFrameworks
    • SpringFrameworks
    • TensorFlowFrameworks
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    • CassandraDatabases
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    • Microsoft SQL ServerDatabases
    • OracleDatabases
    • RedisDatabases
    • SQLiteDatabases
    • TeradataDatabases
    • CustomDatabases
    • CustomAnalytics
    • CustomDesign
    • Custom Management

Location

In the heart of the West Loop, a vibrant and rapidly growing tech neighborhood. Our new HQ is accessible by all forms of transportation.

An Insider's view of McDonald's Technology

What’s the vibe like in the office?

The entrepreneurial spirit at McDonald’s is noticeable at all levels. People inspire; people are nimble; people are team-driven; people are focused on evolving and improving. When you walk around the space, you can feel the energy that comes from collaboration and problem-solving. I am motivated to push myself every day.

Jen

Product Manager, Global Mobile App

What kinds of technical challenges do you and your team face?

We are providing insights and real time event data for decision making and marketing activation at a scale very few other companies can compare to. We are moving from a 1 to many CRM strategy to a 1 to 1 contextual and personalized experience for our customers and are watching our data drive the direction of feature development within McDonald’s.

Eric

Sr. Manager, Digital Analytics

What does career growth look like on your team?

Working at a company of this Global scale has stretched my skills like never before. The sheer number and variety of customers using the product I work on every day is both challenging and exhilarating; developing my skillset in a way that would be hard to match elsewhere

Jade

Sr. Product Manager, Kiosk

What's the biggest problem your team is solving?

McDonald’s has a few consistent challenges that we’re always solving for - scale and flexibility are critical. Every piece of technology that we build has to be scalable to 30,000+ restaurants! The second challenge is flexibility –we need to provide a consistent and reliable experience, and every restaurant is unique!

Whitney

Product Capabilities and Innovation

What are McDonald's Technology Perks + Benefits

Health Insurance & Wellness Benefits
Disability Insurance
McDonald's provides both short and long term disability benefits at no cost to you.
Dental Benefits
McDonald’s Dental Plans allows you to see the dentist of your choice and provides coverage for preventive, basic, major and orthodontic care.
Vision Benefits
Health Insurance Benefits
Life Insurance
Onsite Gym
We have an 8000 square foot gym on our 9th floor with best-in-class equipment, classes, personal training, and magnificent views of the city!
Retirement & Stock Options Benefits
401(K) Matching
Once you’re eligible for the company match, McDonald’s will match your contributions with $1 for each $1 you contribute up to a maximum of 6% of your annual pay, up to IRS limits.
Performance Bonus
Child Care & Parental Leave Benefits
Child Care Benefits
We offer Dependent Care Spending Accounts where you fund the accounts with pre-tax contributions.
Generous Parental Leave
We offer a variety of parental leave: paid parental leave, maternity leave, adoption leave, and unpaid paternal leave.
Flexible Work Schedule
We offer summer hours (short Fridays) from May through the end of September!
Family Medical Leave
Adoption Assistance
Vacation & Time Off Benefits
Sabbatical
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Happy Hours
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Diversity Program
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