CX Project Manager

| Chicago
Avant is revolutionizing the world of lending by lowering the costs and barriers of borrowing for everyday people. At our core, we are a technology company that builds advanced platforms and uses custom analytics. Today, we help underserved consumers, the majority of whom get fast funding on our online platform without having to talk to anyone. Tomorrow we plan to use our world class technology and underwriting capabilities to launch new products and bank partnerships that improve people’s financial lives.
Job Description
Avant is looking for an intellectually curious and highly motivated project manager who thrives in a fast-paced startup environment to join our team. The Project Manager is responsible for collaborating with non-technical business stakeholders and technical product managers to plan, organize, and deliver projects.

What you do at Avant

  • Define project scope, goals, and deliverables for the Customer Experience and Advocacy teams
  • Drive the Corrective Action Program ensuring the business is working on and prioritizing appropriate initiatives.
  • Lead cross functional project planning between CX, Product, Marketing, Tech, and OPS
  • Lead sprint planning for assigned teams
  • Full life cycle Corrective Action Program
  • Execution, prioritization, and communication of assigned teams respective roadmaps
  • JIRA program management 

Why you are a fit for Avant

  • You have 2+ years of project management experience 
  • You have experience with various project management tools, JIRA preferred 
  • You have experience managing large scale projects with various stakeholders 
  • You’re hands on - willing to do analysis and move along projects when needed
  • Project management qualification (PMP) is prefered 
  • Experience in a fast paced startup environment

Why Avant is a fit for you:
At Avant, we believe our values make a difference:
We value, support, and help each other grow
We are committed to active inclusion and diversity
We are transparent and believe the best idea wins
We succeed when our customers succeed
We get sh!t done… responsibly
And we keep it fun!
We believe that ideas are more important than titles, everything is more fun together, everyone drives change, and everyone is an owner. While we believe the perks and benefits that we offer are terrific, nothing excites us more than having the ability to collaborate with intelligent, highly-motivated and talented people on challenging problems as we work to change the face of online lending.

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Technology we use

  • Engineering
  • Product
    • JavascriptLanguages
    • PythonLanguages
    • RubyLanguages
    • TypescriptLanguages
    • ReactLibraries
    • AngularJSFrameworks
    • DjangoFrameworks
    • Ruby on RailsFrameworks
    • MySQLDatabases
    • JIRAManagement

Location

Located on Chicago's scenic Riverwalk. It’s home to nearby trendy restaurants, a thriving startup community, and public transportation.

An Insider's view of Avant

What’s the vibe like in the office?

The vibe is positive and encourages fun, but also strives for growth through hard work and innovation. I would also say Avant is a “come as you are” environment where people are able to bring their whole selves to work, which leads to diverse viewpoints and great ideas.

Liz

Software Engineer

What are Avant Perks + Benefits

Culture
Volunteer in local community
We love being in Chicago! We'll run donation drives for local schools, pack lunches for city shelters, host events for young people interested in fintech, and whatever else comes up!
Eat lunch together
Intracompany committees
Like the Diversity & Inclusion Committee and the Fun Committee, to name a few.
Open office floor plan
Health Insurance & Wellness Benefits
Dental Benefits
Vision Benefits
Health Insurance Benefits
Onsite Gym
Retirement & Stock Options Benefits
401(K)
Child Care & Parental Leave Benefits
Generous Parental Leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Free Daily Meals
Game Room
Stocked Kitchen
Happy Hours
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