Product Strategy Associate, Credit Card

| Chicago
Avant is revolutionizing the world of lending by lowering the costs and barriers of borrowing for everyday people. At our core, we are a technology company that builds advanced platforms and uses custom analytics. Today, we help underserved consumers, the majority of whom get fast funding on our online platform without having to talk anyone. Tomorrow we plan to use our world class technology and underwriting capabilities to launch new products and bank partnerships that improve people’s financial lives.
Job Description
In your role as an Associate, you will be responsible for driving the execution of new product and operational strategy by conducting actionable data analysis and creating and maintaining insightful, regular reporting for senior management. You will also help monitor existing and new product KPIs and work closely with Engineering, Finance, Product, Legal and other teams across the company. Primary responsibilities include, but are not limited to:


  • Analyze strategies and identify opportunities for improvement
  • Identify opportunities for automation and system improvements
  • Improve internal and external processes


  • Develop and maintain regular reporting process, both internal and external business unit facing, to drive operational improvements
  • Assist in the preparation of documentation required to meet any reporting requirements
  • Maintain weekly reporting on core KPI’s specific to collection strategy and execution

Strategy Implementation:

  • Document key operational policies and procedures and publish to operations team
  • Implement scalable new product features to drive efficiencies across all communication channels
  • Effectively communicate analysis and improvement initiatives for both internal and external partners
  • Develop a testing framework for new strategies, tools, and products to maximize performance for both product strategy and operations


  • BA/BS in Math, Economics, or equivalent work
  • 2+ Years of Experience with process improvement, management consulting, credit card operations, and/or analytics required
  • Experience with driving new projects, balancing business needs vs technical constraints, and coordinating across cross-functional teams
  • Ability to improve performance by analyzing and managing key performance indicators, developing a strategy based on observations and implementing the strategy
  • Ability to handle and execute on complex projects in a fast paced environment with minimum supervision and successfully meet established deadlines
  • Ability to understand the objectives of the department and how they interact with other business units
  • Problem-solving and analytical skills
  • Advanced Excel and SQL 
  • Knowledge of Python or the desire to learn
  • Exceptional attention to detail and organizational skills
  • Strong verbal and written communication skills
  • Self-confidence, good judgment and the ability to make sound decisions
  • An inquisitive mindset and an openness to do things differently and more efficiently

Why Avant is a fit for you: At Avant, we believe our values make a difference:We value, support, and help each other growWe are committed to active inclusion and diversityWe are transparent and believe the best idea winsWe succeed when our customers succeedWe get sh!t done… responsiblyAnd we keep it fun! We believe that ideas are more important than titles, everything is more fun together, everyone drives change, and everyone is an owner. While we believe the perks and benefits that we offer are terrific, nothing excites us more than having the ability to collaborate with intelligent, highly-motivated and talented people on challenging problems as we work to change the face of online lending.

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Located on Chicago's scenic Riverwalk. It’s home to nearby trendy restaurants, a thriving startup community, and public transportation.
222 N. LaSalle Street, Chicago, IL 60601

Perks of working here

Health Benefits
Stocked Kitchen
Unlimited PTO
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