Product Owner

Position Summary

As a Product Owner on the Echo Global Logistics Product team, you will be responsible for eliciting requirements and designing technology solutions on Echo’s proprietary software platforms. Our software is created with the goal to simplify transportation for our clients and carriers, and is one of the largest competitive advantages in an ever growing market.

Echo has recently been ranked second in Built In Chicago’s Top 100 Tech Companies, and we show no signs of slowing down! Come join our growing design team and be a part of one of the world’s largest and most sought after industries. We look forward to having you as part of our team!

Essential Position Functions 

You...

  • See technology as a passion, not something you just do between 9-5
  • Have strong fundamentals to combine art, science and technology to design new experiences which will accomplish solid business gains
  • Possess the ability to design innovative solutions; we operate on a web based platform and constantly facing unchartered waters
  • Are curious intellectually and excited to learn several new business concepts and technologies
  • Are a proactive thought leader; you recognize new opportunities and bring valuable ideas to the table, fix things before they break, mentor others
  • Enjoy communicating and connecting with other technologists and non-technical colleagues

We…

  • Value passionate product people, technologists, go-getters who never stop seeking ways to advance existing technology and processes
  • Have a high focus on career development and the runway to get you there
  • Work hard and smart, period
  • Offer competitive compensation, benefits, 401k, challenging projects, company-wide events, coworkers and leaders who will push you to get better, a sense of community not found elsewhere

Responsibilities

  • Work collaboratively and support a cross functional team (Software Engineers, Quality Assurance Analysts, Product Managers, UX Architects, DevOps Engineers, and Business Owners/Executives) in an Agile environment
  • Develop deep expertise of Echo’s internal and client-facing technology product lines; designs and documents complex software functionality
  • Fully understand Echo’s business processes and goals across different domains and transportation modes
  • Partner with Product Managers to understand domain roadmaps and define scope on prioritized roadmap initiatives
  • Facilitate sessions with Echo executives, subject matter experts and end users to understand business problems and define requirements
  • Document current and future state business/system processes, user stories and acceptance criteria for our internal and/or external facing technology products
  • Member of a delivery team consisting of Scrum Master, Software Engineers and QA Analysts ensuring the right solution is being built; participates in all SCRUM rituals pertaining the Agile methodology
  • Participate in product release cycles as the product expert, including user acceptance testing sessions, to help surface any issues prior to a release
  • Help Echo’s application support teams in troubleshoot production issues and escalate issues to the appropriate Agile delivery team as needed; manages end-user expectations appropriately
  • Perform and lead analytical studies, research and side projects, as required.

Position Requirements

  • 3-5+ years Product Owner, Product Manager, Business Analyst or equivalent work experience
  • Experience in the transportation/logistics/supply chain field is a plus
  • Proficient with MS Word, Excel and Visio (charts, reports, data analysis, and flowcharting)
  • Excellent oral and written communication skills
  • Ability to multi-task in a fast paced, fluid work environment
  • Self-managed and motivated; organized and detail-oriented
  • Ability to follow through with tasks to their completion
  • Readiness to learn new technologies and analytical tools
  • Exposure to the full software development lifecycle experience in an Agile-SCRUM environment
  • Strong and proven skills in creating quality documents such as user stories/acceptance criteria, business requirements/use cases, process flows, product backlogs
  • Analytical and problem solving skills to evaluate business and market problems and apply technology and domain knowledge to identify appropriate solutions
  • SQL experience a plus
  • Bachelor’s degree in Computer Science, Engineering, Information Systems, Marketing, Business or equivalent experience 

What's in it for you?

  • Help career growth by joining an industry leader and continuing to advance Echo proprietary technologies
  • Working for an organization with intelligently defined strategic goals, sophisticated products and steady growth
  • Experienced mentors to learn and adopt new practices
  • Ability to introduce your own views and takes on our product offerings
  • Work in the full software delivery life-cycle
  • Ability to constantly enhance and improve applications
  • Have a clearly defined career growth track with enough flexibility to pave your own way
Read Full Job Description

Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • .NETLanguages
    • C#Languages
    • JavascriptLanguages
    • T-SQLLanguages
    • jQueryLibraries
    • BootstrapLibraries
    • AngularJSFrameworks
    • ASP.NETFrameworks
    • Node.jsFrameworks
    • MVCFrameworks
    • CQRSFrameworks
    • Microsoft SQL ServerDatabases
    • MongoDBDatabases
    • RedisDatabases
    • ElasticSearchDatabases
    • KafkaDatabases
    • RabbitMQDatabases
    • Google AnalyticsAnalytics
    • KissmetricsAnalytics
    • IllustratorDesign
    • PhotoshopDesign
    • SketchDesign
    • UXPinDesign
    • ConfluenceManagement
    • SmartsheetManagement
    • VersionOneManagement
    • Quality CenterManagement
    • DrupalCMS
    • SalesforceCRM
    • SendGridEmail

Location

Located in River North overlooking the River! Easily accessible and close to various train and bus stops, including a shuttle from Union Station.

An Insider's view of Echo Global Logistics

How would you describe the company’s work-life balance?

Managers at Echo get to know you by having one on one meetings, so they understand your personal life. Echo is flexible with when you arrive and leave from work, so that it fits with your schedule. Echo understands that life happens, so leaving early isn’t a problem as long as you make it up later. I feel that Echo respects my personal time.

Erin

Software Engineer

What projects are you most excited about?

I am most excited around a project designed to transform and re-build our API architecture. This project is not only very beneficial to our clients but also allows members of my team to work on and be exposed to a high visibility design that will have a positive impact on the client experience when integrating with Echo.

Rob

Integration Operations TL

How does the company support your career growth?

Echo has a start-up feel but has an infrastructure that supports training, learning, and development, which in-turn allows for growth potential. At Echo you will be challenged in honing your skills in a constantly evolving industry and company. This can allow for each person to set themselves up for overall career growth.

Trisha

Business Architect

What unique initiatives do you have that encourage innovation?

Echo structures itself into small teams that focus on key initiatives. We spend time planning, executing, and delivering technology to simplify the complex demands of transportation.

Miles

Chief Information Officer

What are Echo Global Logistics Perks + Benefits

Echo Global Logistics Benefits Overview

401k with company matching
Medical insurance through Blue Cross/Blue Shield
Health Savings Account (HSA)
Flexible Spending Account
Parental leave
Paid time off
Commuter benefits
Divvy discount code
Employee training programs
Volunteer time off
Casual dress code
Pet insurance
Gym membership discounts
Mobile carrier discounts
Employee assistance program

Health Insurance & Wellness Benefits
Dental Benefits
Vision Benefits
Health Insurance Benefits
Onsite Gym
River North Gym is in the building
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Performance Bonus
Vacation & Time Off Benefits
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Game Room
Happy Hours
Recreational Clubs
Echo has it's own Softball league in the spring/summer!
Professional Development Benefits
Job Training & Conferences

Additional Perks + Benefits

Fast-paced. People-focused. Career-growth-centric. At Echo we work hard and carry the load together, but we also know how to have fun. Walking onto the sales floor of our 225,000-square-foot Chicago headquarters, you can feel the energy created by more than 700 sales representatives hustling to move over 14,000 shipments every day. When the last load is booked, you might find co-workers gearing up for summer softball, talking shop at our weekly “Beer Friday,” or competing in a game of foosball, ping-pong, or pop-a-shot.

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