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Product Owner, Casualty

| Chicago

Job Description Summary

The Insurance Casualty Product Owner Manager is responsible for providing product leadership to a nine-person analytics team to build industry leading analytical products for the casualty insurance industry. These products are expected to result in high product adoption and growth, and customer satisfaction. The Insurance Casualty Product Owner Manager collaborates with a product manager on the value, time to market, and budget for new products or enhancements to existing products. The role has on hands on product owner responsibilities and provides direction to another casualty product owner that has limited experience in the casualty business domain.

 

Job Duties

You enjoy a fast pace environment where internal business clients and insurance carrier requirements must constantly be integrated, refined and prioritized.   You will be challenged to work on several products at the same time.  You also enjoy an environment that is not process heavy where you can have an impact on refining go to market and product development processes    You also enjoy the challenge of turning healthcare and accident data into business information that allow executives thru front line associates to make decisions, take actions, pay the right amount, and improve internal efficiencies.  And finally, with your skills you like to mentor your team on the casualty business challenges so industry leading casualty products can be designed.  You are seeking an opportunity to expand your skills to include telematics and vehicle damage information that can predict injuries to be on the leading edge of casualty analytics.   You enjoy the opportunity to demo and discuss your team’s products.

 

Environment

You will be joining the enterprise analytics team that has four product teams across casualty, property, and telematics.   You will be reporting to the Director of Enterprise Analytics.   The product teams use lean product management techniques, scrum, the latest big data and analytics software and technology, and team with product management and CCC’s casualty consulting organization on incubating new products.  You will be developing analytical products with many of the leading and major insurance carriers in the US.

 

Responsibilities and Activities

  • Understand the casualty insurance market needs to develop and validate product features and data views that will result in the target adoption and value for target personas in the claims organization.
  • Design minimum viable products that gain customer beta adoption by prioritizing product EPICS and stories, creating story maps, and collaborating with customers on deciding the minimum function and value that will create initial product adoption in their organizations.
  • Prioritize the product backlog and create a product roadmap to obtain the fastest adoption rate and customer value based on the product EPICs.  Make trade-offs on the adoption rate, value and cost that yields the best business results.
  • Create product and release plans that align to budget, and staffing levels and skills.
  • Team with a UX specialist to define the UX on prototypes thru production versions of an analytics product.
  • Define and collaborate with the development team on creating user stories for a sprint that creates customer value with clear acceptance criteria.
  • Perform acceptance work on stories to validate that they meet your acceptance criteria.  This can include data validation on new metrics and visualizations.
  • Demo the product to internal stakeholders and customers to gain feedback, and determine what should be used to create additional product stories or features.
  • Team with upstream source system leads to define source system data requirements and timeline to create the data needed to achieve the business value associated with the product EPICs and user stories.
  • Assist in defining and developing the product deployment plan and produce high quality user documentation with a customer deployment team on product releases.
  • Manage and prioritize enhancement and defect requests for the product, and ongoing investments to maintain high levels of customer satisfaction with the product.

 

Qualifications

  • Bachelor’s Degree in Computer Science, Information Systems, Business Administration or other related field.
  • Required experience could be acquired in a single or from multiple roles:
    • 2 years or more in a product owner or other related roles that required many of the skills above
    • 2 years or more in a casualty insurance role or related role where healthcare data and industry knowledge was acquired
    • 2 years or more in an analytics role
  • Basic understanding of analytics technology from databases, dashboards, and data processing programming
  • Experience as a product owner in a scrum environment
  • Moderate to advanced skills in lean product management processes
  • Presentation skills including the ability to Demonstrate product functionality
  • Development of data transformation specifications to make the data more useful with data profiling
  • Usage of a query tool that produces SQL to perform data analysis
  • Usage of Microsoft Office products including PowerPoint

 

Why Choose CCC:

 

We promote a healthy work-life balance and offer generous benefit plans and resources designed with employee satisfaction in mind.
What we value is simple - customers, employee commitment, collaboration and clear communication.

We hire people who will embrace the company’s goals and productively contribute in ways that help us serve the customer, innovate, and stay strong.
We make it a priority to keep employees healthy, happy and enriched.

 

  • Healthy - Wellness programs, competitive medical benefit offerings
  • Happy – Recognition programs, a confidential employee assistance program, Perkspot/employee discount program and potentially flexible work arrangements such as staggered start times
  • Enriched – Tuition reimbursement, training and learning programs, and leadership development opportunities

 

Our corporate headquarters is located in downtown Chicago within the historic Merchandise Mart—a certified LEED (Leadership in Energy and Environmental Design) building.

 

Please Note: Contingent Workers, Field Inventory Representatives and Interns are not eligible for the benefits above.

 

CCC Information Services was recognized by Forbes as one of America’s Best Mid-Sized Employers in 2018 and ranked #17 in the Top 100 Digital Companies in Chicago in 2017 by Built In Chicago.

 

CCC is ready to help you shift your career into high gear. Let's get started!

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • .NETLanguages
    • JavaLanguages
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    • PythonLanguages
    • jQueryLibraries
    • jQuery UILibraries
    • Twitter BootstrapLibraries
    • AngularJSFrameworks
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    • SpringFrameworks
    • HadoopFrameworks
    • HBaseDatabases
    • Microsoft SQL ServerDatabases
    • MongoDBDatabases
    • MySQLDatabases
    • OracleDatabases
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    • NoSQLDatabases
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    • PhotoshopDesign
    • JIRAManagement
    • WordpressCMS

Location

Two city blocks and twenty-five stories of innovation and culture. theMART is interwoven into the fabric of Chicago’s history as an innovator in tech

An Insider's view of CCC

How would you describe the company’s work-life balance?

I've been here 5 years, and I learn something new everyday. I have the opportunity to grow my skill set, the flexibility to spend time with my family, and the support to accomplish my professional goals.

Prasanthi

Manager, Quality Assurance

How do you collaborate with other teams in the company?

There is a strong focus on learning and progressing from missteps, with the ultimate goal of making sure we meet
business needs. I have the flexibility to talk directly to people outside of my immediate team which speeds up the delivery process, and aids in responsiveness.

Jennifer

Services Delivery Manager - Austin, TX

How has your career grown since starting at the company?

When I started as an intern at CCC, I was trusted to work with extraordinary technology. Now, as a DevOps Manager, I get to work on those technologies and new ones with other pioneers - that type of innovation ignites my creativity.

Amin

Manager, DevOps

How do you empower your team to be more creative?

Our teams are technically adept and highly capable. Equally, if not more importantly, they have a passion and desire to learn. We're not satisfied just cranking out code, there is a strong desire to learn about our customers and be creative

John

Director, Product Development

How does the company support your career growth?

Employees get to learn about multiple products across our entire customer base. This allows employees to figure out what area aligns best with their strengths and interests, and where they are looking to grow.

Susanne

Manager, Operations

What are CCC Perks + Benefits

Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
CCC's Flexible Spending Accounts (FSA) help employees cover out-of-pocket expenses with pre-tax contributions for medical, dental, vision, prescription drug, and dependent care expenses.
Disability Insurance
CCC provides short-term and long-term disability insurance.
Dental Benefits
CCC provides two dental plans with Aetna, PPO and DMO.
Vision Benefits
CCC provides two vision plans with VSP.
Health Insurance Benefits
CCC offers four medical plans offered through BCBSIL (PPO, Health Savings Account [HSA], Health Care Account [HCA], and Kaiser Permanente HMO.
Life Insurance
Pet Insurance
Wellness Programs
CCC's wellness programs includes bio-metric screenings, financial wellness, and weight loss programs. All of these are provided free of charge.
Onsite Gym
Retirement & Stock Options Benefits
401(K)
CCC offers ROTH and/or pre-tax contributions.
401(K) Matching
Performance Bonus
Child Care & Parental Leave Benefits
Flexible Work Schedule
Remote Work Program
CCC allows employees to work remotely pending their team and manager's discretion.
Family Medical Leave
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Game Room
Happy Hours
Monthly in-house happy hours organized by our CCC employees. Often have themes for each month depending on time of year.
Parking
Relocation Assistance
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
CCC offers tuition reimbursement to an accredited academic institution for all full-time employees up to $5,250 annually.

Additional Perks + Benefits

We know that investing in employee development is crucial. Employees have access to the CCC Learning Academy. The CCC Learning Academy was created as an internal platform for you as an employee. You come here to learn new skills such as time management, cooking, financing a home or career and business development. We empower our employees to learn within these four walls, but then go out and collaborate on these ideas with friends and family

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