Product Owner, Business Intelligence & Analytics

| Chicago

Job Description Summary

The primary objective of Product Owner is leadership and management for the product management lifecycle that results in high product adoption and growth, customer satisfaction, and aligns to the value and budget developed between the product owner, product manager, and sales. The role provides direction to a development team on what to build and internal stakeholders on the product success criteria.

You
You enjoy a fast-paced environment, collaborating and building consensus, and being a customer champion to lead the organization to deliver successful product implementations. You also enjoy the challenge of turning data into business information that allow executives thru front line associates to make decisions, take actions, and create value for their customers, and improve internal efficiencies.

Environment
You will be joining the enterprise analytics team that has multiple product teams. You will be reporting the leader of product owners. The product teams have end to end capabilities including technology and quality decisions to build industry leading products. The teams use lean product management techniques, scrum, the latest big data and analytics software and technology, and team with product management and sales on incubating new products.

 

Job Duties

  • Understand insurance or other market needs to develop and validate product features and data views that will result in the target adoption and value for target personas
  • Design minimum viable products that gain customer beta adoption by prioritizing product EPICS and stories, and collaborating with customers on deciding the minimum function and value that will create initial product adoption in their organizations
  • Prioritize the product backlog and create a product roadmap to obtain the fastest adoption rate and customer value based on the product EPICs.  Make trade-offs on the adoption rate, value and cost that yields the best business results.
  • Define and collaborate with the development team on creating user stories for a sprint that creates customer value and uses scrum best practices such as completion and testing criteria for sprint stories
  • Team with a UX specialist to define the UX on prototypes thru production versions of an analytics product
  • Demo the product to internal stakeholders and customers to gain feedback, and decide on UX stories with the UX specialist
  • Team with upstream source system leads to define source system data requirements and timeline to create the data needed to achieve the business value associated with the product EPICs and user stories
  • Assist in defining and developing the product deployment plan and high quality user documentation with a customer deployment team on product releases
  • Manage and prioritize enhancement and defect requests for the product, and ongoing investments to maintain high levels of customer satisfaction with the product

 

Qualifications

  • Moderate to expert level in lean product management methodology and skills (see web for definitions) including applicability to commercial software products   (can be learned on the job)
  • Identify and discuss business value propositions with customers in the property and/or casualty insurance industry to design analytics products that create high business value (can be learned on the job)
  • Prioritize EPICs and User stories by collaboration with software engineers to understand the level of difficulty and cost involved in EPICs and user stories against business value
  • Entry to advanced best practices in dashboarding, reporting, and analytics products
  • Demonstration and presentation skills that include addressing ad hoc questions during customer meetings
  • Development of light weight mock ups to initiate the product UX concepts
  • Moderate to advanced skills in scrum or agile proccesses
  • Development of data transformation specifications to make the data more useful with data profiling
  • Planning and budgeting skills
  • Creating effective agile user stories for software engineers
  • Develop high level testing approaches and business user test acceptance criteria
  • User acceptance testing 
  • Usage of a query tool that produces SQL
  • Usage of Microsoft Office products including Powerpoint

 

Education and Experience 

  • Bachelor’s Degree in Computer Science, Information Systems, Business Administration or other related field
  • 4 years + of Analytics/Business Intelligence experience in a product owner or other related roles that required many of the skills above
  • Property and casualty insurance experience of 2+ years or healthcare or auto industry experience -- optional

 

Why Choose CCC:

 

We promote a healthy work-life balance and offer generous benefit plans and resources designed with employee satisfaction in mind.
What we value is simple - customers, employee commitment, collaboration and clear communication.

We hire people who will embrace the company’s goals and productively contribute in ways that help us serve the customer, innovate, and stay strong.
We make it a priority to keep employees healthy, happy and enriched.

 

  • Healthy - Wellness programs, competitive medical benefit offerings
  • Happy – Recognition programs, a confidential employee assistance program, Perkspot/employee discount program and potentially flexible work arrangements such as staggered start times
  • Enriched – Tuition reimbursement, training and learning programs, and leadership development opportunities

 

Our corporate headquarters is located in downtown Chicago within the historic Merchandise Mart—a certified LEED (Leadership in Energy and Environmental Design) building.

 

Please Note: Contingent Workers, Field Inventory Representatives and Interns are not eligible for the benefits above.

 

CCC Information Services was recognized by Forbes as one of America’s Best Mid-Sized Employers in 2018 and ranked #17 in the Top 100 Digital Companies in Chicago in 2017 by Built In Chicago.

 

CCC is ready to help you shift your career into high gear. Let's get started!

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • .NETLanguages
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • jQueryLibraries
    • jQuery UILibraries
    • Twitter BootstrapLibraries
    • AngularJSFrameworks
    • DjangoFrameworks
    • SpringFrameworks
    • HadoopFrameworks
    • HBaseDatabases
    • Microsoft SQL ServerDatabases
    • MongoDBDatabases
    • MySQLDatabases
    • OracleDatabases
    • PostgreSQLDatabases
    • NoSQLDatabases
    • SparkDatabases
    • Google AnalyticsAnalytics
    • PhotoshopDesign
    • JIRAManagement
    • WordpressCMS

Location

Two city blocks and twenty-five stories of innovation and culture. theMART is interwoven into the fabric of Chicago’s history as an innovator in tech

An Insider's view of CCC

How would you describe the company’s work-life balance?

I've been here 5 years, and I learn something new everyday. I have the opportunity to grow my skill set, the flexibility to spend time with my family, and the support to accomplish my professional goals.

Prasanthi

Manager, Quality Assurance

How do you collaborate with other teams in the company?

There is a strong focus on learning and progressing from missteps, with the ultimate goal of making sure we meet
business needs. I have the flexibility to talk directly to people outside of my immediate team which speeds up the delivery process, and aids in responsiveness.

Jennifer

Services Delivery Manager - Austin, TX

How has your career grown since starting at the company?

When I started as an intern at CCC, I was trusted to work with extraordinary technology. Now, as a DevOps Manager, I get to work on those technologies and new ones with other pioneers - that type of innovation ignites my creativity.

Amin

Manager, DevOps

How do you empower your team to be more creative?

Our teams are technically adept and highly capable. Equally, if not more importantly, they have a passion and desire to learn. We're not satisfied just cranking out code, there is a strong desire to learn about our customers and be creative

John

Director, Product Development

How does the company support your career growth?

Employees get to learn about multiple products across our entire customer base. This allows employees to figure out what area aligns best with their strengths and interests, and where they are looking to grow.

Susanne

Manager, Operations

What are CCC Perks + Benefits

CCC Benefits Overview

Perks are fun, but they should also be highly functional. So we offer more than just free coffee and gym membership benefits (though we've got those, too). We offer comprehensive and well thought-out benefits for your health, happiness and bank account.

Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
CCC's Flexible Spending Accounts (FSA) help employees cover out-of-pocket expenses with pre-tax contributions for medical, dental, vision, prescription drug, and dependent care expenses.
Disability Insurance
CCC provides short-term and long-term disability insurance.
Dental Benefits
CCC provides two dental plans with Aetna, PPO and DMO.
Vision Benefits
CCC provides two vision plans with VSP.
Health Insurance Benefits
CCC offers four medical plans offered through BCBSIL (PPO, Health Savings Account [HSA], Health Care Account [HCA], and Kaiser Permanente HMO.
Life Insurance
Pet Insurance
Wellness Programs
CCC's wellness programs includes bio-metric screenings, financial wellness, and weight loss programs. All of these are provided free of charge.
Onsite Gym
Retirement & Stock Options Benefits
401(K)
CCC offers ROTH and/or pre-tax contributions.
401(K) Matching
Performance Bonus
Child Care & Parental Leave Benefits
Flexible Work Schedule
Remote Work Program
CCC allows employees to work remotely pending their team and manager's discretion.
Family Medical Leave
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Game Room
Happy Hours
Monthly in-house happy hours organized by our CCC employees. Often these have themes for each month depending on time of year. March Madness, Cubs vs White Sox, Mardi Gras, and more!
Parking
Relocation Assistance
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
CCC offers tuition reimbursement to an accredited academic institution for all full-time employees up to $5,250 annually.

Additional Perks + Benefits

We know that investing in employee development is crucial. Employees have access to the CCC Learning Academy. The CCC Learning Academy was created as an internal platform for you as an employee. You come here to learn new skills such as time management, cooking, financing a home or career and business development. We empower our employees to learn within these four walls, but then go out and collaborate on these ideas with friends and family

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