Product Manager

| Chicago
ParkWhiz is the leading transactional platform that enables drivers, fleets and connected vehicles to find and book parking. As mobility evolves to include new forms of transportation, we are developing forward-looking solutions to lay the foundation for an autonomous future.
We’re looking for a Product Manager to help us build products that make our customers successful. You’ll be working collaboratively with design, engineering, analytics, and our customer facing teams in a fun, agile environment. In this role, you’ll be supporting development of mobile, web and voice products powering our consumer experience (ParkWhiz and BestParking) and platform partners such as Ticketmaster, Ford, Egencia and voice tools like Siri, Alexa and Google Assistant.

Here's a look at your typical day

  • Start the morning with the team standup
  • Collaborate with a UX, design, data, and engineering to create stories in Jira for the next sprint
  • Help test a new release before it’s sent to QA for final sign off
  • Meet with CX to discuss an issue that’s snagged customers after a recent release
  • Walk two blocks to H-Mart to grab a sushi burrito with the team (these things are seriously good)
  • Evaluate results of an A/B test in Looker to determine next steps and report out to the team
  • Jump on a call with a product leader from one of our big partners and compare notes on the next release of voice features.
  • Review the results of a recent user testing session
  • Join on a Zoom call with folks from our business development, market development, marketing, and operations team to coordinate launch with a new strategic partner

Here’s what we’re looking for in you

  • This isn’t your first rodeo - you’ve built great products and will be excited to walk through them with the hiring team in the interview process.
  • You believe in ownership and accountability.
  • You can think big, but also nail the details.
  • You do what it takes to make the product and team successful.
  • You value user research and data alike.
  • You have an understanding of the User-Centered Design (UCD) process.
  • You're all about the user experience. You have an eye for good product design and take pride in optimizing your product to maximize conversion.
  • You are technical enough to ask engineers questions about architecture and product decisions alike. Coding experience is a bonus.
  • You pull your own numbers and dig deep into your product’s KPIs to track progress and make decisions quickly.
  • You’re comfortable with SEO and working with marketing to develop strategies on how to best land and acquire customers.
  • You have an opinion - you consume new products voraciously and dig in to figure out what makes them good and you defend your opinion.
  • You communicate effectively.
  • You know how to influence decision making at all levels within an organization, and in a variety of contexts.

A final note on our culture: The ParkWhiz team consists of smart, innovative thinkers with a variety of backgrounds and talents. We have a firm, non-negotiable no jerk policy. We accept you for who you are and consider everyone on an equal opportunity basis without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

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Technology we use

  • Engineering
  • Product
    • JavascriptLanguages
    • PHPLanguages
    • PythonLanguages
    • RubyLanguages
    • ReactLibraries
    • ReduxLibraries
    • Twitter BootstrapLibraries
    • ExpressFrameworks
    • Node.jsFrameworks
    • Ruby on RailsFrameworks
    • MySQLDatabases
    • PostgreSQLDatabases
    • RedisDatabases
    • Google AnalyticsAnalytics
    • AxureDesign
    • IllustratorDesign
    • PhotoshopDesign
    • SketchDesign
    • BasecampManagement
    • ConfluenceManagement
    • JIRAManagement
    • TrelloManagement

Location

We’re in the West Loop, one block from Union Station and three blocks from Ogilvie. We’re easily accessible from the CTA and the Kennedy Expressway.
208 S Jefferson St Ste 403, Chicago, IL 60661

Insider's spotlight

How would you describe the company’s work-life balance?

We promote and foster a work-life balance for all employees at ParkWhiz. With a flexible work from home policy and unlimited PTO we strive to create an environment that produces an equitable experience.

Molly Morrison

Director of People & Culture

What projects are you most excited about?

We know from our best users that they want to book in-app, they want it to be as seamless as possible & they want to be in control. I'm excited about the work we're doing on voice interactions & enhancements within the app. We know it's about the destination, and we want to remove the hassles in getting there.

Elizabeth Lindemulder

Vice President of Product

What does career growth look like on your team?

Career development for every member of the Operations team is a top priority. Our team has direct communication with our customers and partners, so we understand what it means to be customer-centric. This experience is highly valued at ParkWhiz, evident in the promotions of 11 Ops members within five areas of the company over the past year.

Ryan Kern

Director of Operations

What is your vision for the company?

The world of transportation is going to change fast in the coming years - with autonomous, electric and connected vehicles, hyper-fast trains and flying cars! We will connect that world to the space around it - helping cars of the future get from A to B with ease and get serviced, charged or simply park for a few hours waiting for the next ride.

Dan Roarty

Chief Operating Officer

What are ParkWhiz Perks + Benefits

Health Insurance & Wellness Benefits
Dental Benefits
Vision Benefits
Health Insurance Benefits
Retirement & Stock Options Benefits
401(K)
Company Equity
Child Care & Parental Leave Benefits
Flexible Work Schedule
Remote Work Program
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Paid Volunteer Time
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Game Room
Stocked Kitchen
Some Meals Provided
Happy Hours
Parking
Fitness Subsidies

Additional Perks + Benefits

Stock Options • Flexible Spending Account • Long/Short Term Disability - employer paid • Life Insurance - employer paid • Secure Indoor bike parking • Discounted gym membership • Kitchen stocked full of snacks and beverages • Beer fridge • Discounted ParkWhiz parking (of course!)

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