Product Analytics Lead

| Chicago

Who's Clearcover? 

Clearcover is the smarter car insurance company. We use powerful technology to offer everyday drivers better coverage for less money. We’re proud to be one of the fastest growing startups in Chicago, and we’re currently looking to add a few more extraordinary people to our team.

What is a Product Analytics Lead? 
Are you a data-driven Analytics professional looking to make a huge impact on a growing organization? We are building a smarter choice for car insurance and we want you to join us on this mission. Clearcover is hiring a Product Analytics Lead to work directly with our VP of Product and provide actionable insights about our digital products. We a professional offering strong experience in the development of analytical frameworks and can collaborate with stakeholders from marketing, product and customer advocacy teams to understand customer behavior, measure and track responses to new features, help deliver industry-leading products and transform customer experiences.

 

As someone who is technical and can establish and maintain effective performance tracking for monitoring web and mobile products, you will use data to tell a visual story and build out an analytics repository. As you develop a deeper knowledge about our products, and how we analyze user behavior, you will work on building product analytics to capture and report on various performance metrics. 

 

We promise this is the most fun you’ll have in your career and the hardest thing you’ll do. Still interested?  Here’s what you need to know:

 

What will you do? 

  • Work with the VP of Product to help deliver awesome products. 
  • Develop working knowledge of Clearcover products, features, and related data sources
  • Elicit and facilitate discussions that uncover KPIs that meet Clearcover’s product vision
  • Define the metrics that enable Clearcover to hit KPIs
  • Define the funnels (via user journeys) and impact metrics
  • Determine how to perform accurate and useful measurements using various online and offline data tools (primarily Google Analytics and Heap Analytics) to build real-time or near real-time analytics
  • Develop effective methods using comparisons and trends to establish reporting.
  • Develop and improve dashboards, self-service and ad hoc reports by extracting data from numerous sources and present to internal stakeholders
  • Use qualitative and quantitative sources of data to develop and improve data tracking, execute conversion rate optimization strategy and testing plans
  • A/B test and continually measure the performance of conversion strategies

 

Who do you need? 

  • Degree in a quantitative field (Operations Research / Computer Science / Statistics or Applied Mathematics or Economics) 
  • Proven experience in configuring analytics platform, tagging, segmentation, and distilling results for presentation and review.
  • 3-5 years of experience working with granular clickstream web data to perform digital/web analytics using Adobe Analytics, Google Analytics, Heap Analytics, Piwik, Clicky or similar tools.
  • Advanced SQL skills to perform data segmentation and aggregation from scratch
  • Strong experience in using Tableau, QlikView, Periscope or other data visualization tools
  • Strong experience in A/B testing methods and tools (Maxymiser, Optimizely or others)
  • Strong customer centric approach, and ability to translate knowledge into actionable insights that deliver customer delight.
  • Familiarity with programming languages and statistical packages (Python, R, etc)
  • Expert level Excel skills
  • High levels of energy, integrity, and curiosity 
  • A bias for action and willingness to be accountable for your actions 

 

What's in it for you?

  • Unlimited vacation, we hire adults 
  • Equity for all employees, so you own a piece of the pie too 
  • Dental and Vision, we've got you covered 100%
  • Medical, we cover 90% of your premium, 75% of your dependents and contribute to your HSA and HRA (cha-ching)
  • While we don't match yet, our 401(K) is pretty slick 
  • Come to work pre-taxed through our FSA commuter benefits 
  • and yes, we have unlimited LaCroix, beer, snacks and the occasional ice cream social 
Read Full Job Description

Location

33 W Monroe, Chicago, IL 60603

An Insider's view of Clearcover

What's something quirky about your company?

It’s surprising how much we all grow to love discussing insurance. Everyone is genuinely interested in how the industry works and sharing knowledge. I think we feel we owe it to our customers to understand how insurance works, so they don’t have to. We’ve likely all thought at one point, “Wow, I never thought I’d care about insurance this much.”

Sunny

Senior Software Engineer

How do you collaborate with other teams in the company?

Whether I'm working with Product to promote a feature launch or partnering with our Customer Advocate team to communicate updates to customers, I get to collaborate across teams, leverage my skills & improve my expertise every day. Clearcover nurtures a collaborative environment and encourages thinking outside the box to deliver better experiences.

Alice

Director of Communications

What are Clearcover Perks + Benefits

Culture
Volunteer in local community
Intracompany committees
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Open office floor plan
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Clearcover covers 100% of the employee's dental benefits.
Vision Benefits
Clearcover covers 100% of the employee's vision benefits.
Health Insurance Benefits
Clearcover's health insurance plan is with United Healthcare with a range of plans including PPO, HDHP and HSA. If you elect an HSA, we cover your out-of-pocket deductible as an HSA contribution.
Life Insurance
Clearcover offers voluntary life insurance.
Pet Insurance
Onsite Gym
Retirement & Stock Options Benefits
401(K)
Company Equity
Child Care & Parental Leave Benefits
Generous Parental Leave
Clearcover offers parental and maternal leave with up to three months of paid time off.
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Return-to-work program post parental leave
Company sponsored family events
Acme co. sponsors family oriented events Semi-annually.
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Clearcover's offers Commuter Benefits, employees can save an average of 30 percent off their commute by contributing pre-tax dollars.
Company Outings
Clearcover celebrates company wins by organizing quarterly outings to a variety of places like the Escape Room, Punchbowl Social and Bounce.
Game Room
Clearcover's game room includes a state-of-the-art ping pong table, custom Nerf gun wall and a Pop-a-Shot to let employees enjoy breaks between work.
Stocked Kitchen
Some Meals Provided
Professional Development Benefits
Job Training & Conferences
Clearcover offers a stipend to each employee to invest as they choose in their own professional development.
Lunch and learns
Cross functional training encouraged
Promote from within
Time allotted for learning
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