Product Analytics Lead

| Chicago
About Clearcover
Clearcover is the smarter car insurance company. We use powerful technology to offer everyday drivers better coverage for less money. We’re proud to be one of the fastest growing startups in Chicago, and we’re currently looking to add a few more extraordinary people to our team.
About the role
Are you a data-driven Analytics professional looking to make a huge impact on a growing organization? We are building a smarter choice for car insurance and we want you to join us on this mission. Clearcover is hiring a Product Analytics Lead to work directly with our VP of Product and provide actionable insights about our digital products. We a professional offering strong experience in the development of analytical frameworks and can collaborate with stakeholders from marketing, product and customer advocacy teams to understand customer behavior, measure and track responses to new features, help deliver industry leading products and transform customer experiences.
 
As someone who is technical and can establish and maintain effective performance tracking for monitoring web and mobile products, you will use data to tell a visual story and build out an analytics repository. As you develop a deeper knowledge about our products, and how we analyze user behavior, you will work on building product analytics to capture and report on various performance metrics. 
 
We promise this is the most fun you’ll have in your career and the hardest thing you’ll do. Still interested? Here’s what you need to know:
 
Roles & Responsibilities: 
  • Work with the VP of Product to help deliver awesome products. 
  • Develop working knowledge of Clearcover products, features and related data sources
  • Elicit and facilitate discussions that uncover KPIs that meet Clearcover’s product vision
  • Define the metrics that enable Clearcover to hit KPIs
  • Define the funnels (via user journeys) and impact metrics
  • Determine how to perform accurate and useful measurements using various online and offline data tools (primarily Google Analytics and Heap Analytics) to build real time or near real-time analytics
  • Develop effective methods using comparisons and trends to establish reporting.
  • Develop and improve dashboards, self-service and ad hoc reports by extracting data from numerous sources and present to internal stakeholders
  • Use qualitative and quantitative sources of data to develop and improve data tracking, execute conversion rate optimization strategy and testing plans
  • A/B test and continually measure the performance of conversion strategies
 
Prior Experience & Professional Qualities: 
  • Degree in quantitative field (Operations Research / Computer Science / Statistics or Applied Mathematics or Economics) 
  • Proven experience in configuring analytics platform, tagging, segmentation and distilling results for presentation and review.
  • 3-5 years of experience working with granular clickstream web data to perform digital / web analytics using Adobe Analytics, Google Analytics, Heap Analytics, Piwik, Clicky or similar tools.
  • Advanced SQL skills to perform data segmentation and aggregation from scratch
  • Strong experience in using Tableau, QlikView, Periscope or other data visualization tools
  • Strong experience in A/B testing methods and tools (Maxymiser, Optimizely or others)
  • Strong customer centric approach, and ability to translate knowledge into actionable insights that deliver customer delight.
  • Familiarity with programming languages and statistical packages (Python, R, etc)
  • Expert level Excel skills
  • High levels of energy, integrity and curiosity 
  • A bias for action and willingness to be accountable for your actions 
 
If you were a Product Analytics Lead @Clearcover for the past month, you would have:
  1. Started your day with some cold brew from our Limitless tap
  2. Facilitated the development of KPIs, Metrics and useful analytical tools that provide valuable insights about product performance.
  3. Analyzed web analytics data to identify opportunities to improve overall customer experience and meet KPIs
  4. Thought about ways to enhance the accuracy and timeliness of analyses of digital data using tools such as SQL, Excel, R, Python, and Periscope
  5. Laughed
  6. Built relationships with other extremely high performing individuals
  7. Learned new techniques and tools
  8. Collaborated with product, engineering, finance, customer advocacy and other teams to develop a better understanding of our business and customer behavior.
  9. Developed meaningful metrics and provided data-driven recommendations for improving products.
  10. Asked for help and received guidance and support
  11. Thrived on the sense of accountability and start-up culture of getting things done.
  12. Enjoyed a beer from our smart fridge while sharing Friday Wins with the entire organization to share, learn about and reflect upon everything we accomplished during the week.
In addition to an awesome work culture and great flexibility, we offer competitive pay, equity, and benefits.
Read Full Job Description

Location

33 W Monroe, Chicago, IL 60603

What are Clearcover Perks + Benefits

Health Insurance & Wellness Benefits
Dental Benefits
Clearcover covers 100% of the employee's dental benefits.
Vision Benefits
Clearcover covers 100% of the employee's vision benefits.
Health Insurance Benefits
Clearcover's health insurance plan is with United Healthcare with a range of plans including PPO, HDHP and HSA. If you elect an HSA, we cover your out-of-pocket deductible as an HSA contribution.
Life Insurance
Clearcover offers voluntary life insurance.
Retirement & Stock Options Benefits
401(K)
Company Equity
Child Care & Parental Leave Benefits
Generous Parental Leave
Clearcover offers parental and maternal leave with up to three months of paid time off.
Flexible Work Schedule
Remote Work Program
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Clearcover's offers Commuter Benefits, employees can save an average of 30 percent off their commute by contributing pre-tax dollars.
Company Outings
Clearcover celebrates company wins by organizing quarterly outings to a variety of places like the Escape Room, Punchbowl Social and Bounce.
Game Room
Clearcover's game room includes a state-of-the-art ping pong table, custom Nerf gun wall and a Pop-a-Shot to let employees enjoy breaks between work.
Stocked Kitchen
Some Meals Provided
Pet Friendly
Relocation Assistance
Professional Development Benefits
Job Training & Conferences
Clearcover offers a stipend to each employee to invest as they choose in their own professional development.
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