Director - Product Management
Vivid Seats is the largest independent online ticket marketplace, sending tens of millions of fans to live events. Experiences Matter. The importance of them is expanding rapidly as the industry continues to grow year over year. Working at Vivid Seats provides an opportunity to scale our best in class platform, allowing our fans to sit closer and see more.
At Vivid Seats, you will have the opportunity to work with the flexibility and the speed of a startup while operating at massive, profitable scale. We keep our teams lean, giving every single employee direct accountability to creating a positive ticket buying experience. We are relentless and move quickly to release new features and content to our applications daily. Your ideas are heard and implemented, your hard work rewarded. Being a part of our team means that you have the ability to drive impact and own the innovation that allows us to connect our tens of millions of unique monthly users to the memorable experiences that live events create.
At Vivid Seats, our results driven Product Management team works cross functionally with designers, engineers and senior management to provide the best experiences for our buyers, sellers, and internal teams. To succeed in this role you should be analytical, creative and comfortable driving strategy, leading meetings, and transforming the most valuable ideas into actionable plans, products, and results.
As Director, Product Management, you will report directly into the Vice President of Product and User Experience and have a team of Product Managers across multiple business lines reporting directly to you. Therefore, joy in growing and developing a team is a must. You will bring your track record of successful execution and product strategy to our fast-paced Agile environment. You will quickly assess situations and make recommendations for key decisions. You will also be responsible for ensuring all teams are aligned on priorities as well as communicating out to the broader organization on those priorities. Above all, you will spend your days obsessed with our users, viewing every decision through hyper customer centricity lenses and ensuring that we champion to the best decision
To be successful, you'll need
- 10+ years of Product Management experience in technology organizations.
- 3+ years leading and developing product management teams, both local and remote
- Minimum of a Bachelor's degree
- Experience with test and learn
- Empathy for the customer and intuitive insights into customer experience
- Track record in creating innovative and user-friendly products and customer-facing features
- Experience influencing and creating a culture that efficiently yields results
- Experience owning development of a product and working cross-functionally with engineers, designers, and quality professionals
- Excellent communication skills and the ability to sell your vision across all levels of an organization
What We Offer
We are passionate about creating memorable experiences for our fans and the best in class experience for our employees. Vivid Seats offers competitive compensation levels, individual and team-based bonus opportunities, generous benefits package and Flex PTO policy plus a variety of workplace perks. The most exciting one: We offer our employees $100 worth of credits each month to spend on Vivid Seats tickets along with promotional discounts. At the heart of it, we are all fans of great live events. We want to help you get there more often.
111 N Canal Suite #800
Chicago, IL 60606