Director of B2B Product

| Chicago

Shiftgig is hiring a Director of B2B Products. In this role, you will be responsible for managing a team dedicated to ensuring the business users on our platform have a great experience. You’ll be in charge of end-to-end product strategy, conceptualization, market validation, execution, delivery, and measurement. We are looking for an experienced product pro who is passionate about creating intuitive, beautiful, and polished experiences that solve real-world business problems. 

About Shiftgig
Shiftgig connects businesses with the on-demand workforce through our industry-leading mobile platform. Our technology provides financial opportunity for hourly workers seeking flexibility and choice while delivering powerful business agility to companies. More than 2,500 clients in food service, hospitality, retail, warehouse and experiential marketing use Shiftgig because of its ability to easily fill and manage short-term job assignments with pre-vetted, skills-assessed workers. Shiftgig is changing the way people work.

Role / Responsibilities

As Director of B2B Products, you’ll:

  • Develop a deep understanding of your users’ needs to identify and fill product gaps, generate ideas to drive grow market share, improve user experience and generate revenue growth
  • Conduct market validation exercises on new opportunities
  • Own your roadmap, defining short- and long-term product priorities based on ROI and business/user impact
  • Create buy-in for your product vision
  • Identify problems and opportunity spaces; work with your squad on hypothesis solutions to prototype and test
  • Rally squads to deliver solutions quickly and iterate
  • Drive launches, working collaboratively with product/ engineering/data science, marketing, and sales 
  • Define, impact, and report on key metrics
  • Build/manage a team of product professionals to help realize your vision and own subcomponent parts, as appropriate
  • Support marketing and sales to ensure we have effective promotional messaging that aligns with the product strategy 
  • Build relationships with internal and external stakeholders
  • Become an expert on the competitive landscape in our space 
  • Conduct product demos and training as needed to evangelize and educate others about the products and features your team has built
  • Desired Experience / Qualifications

Successful candidates will have the following qualifications:

  • 7-10 years of product experience 
  • Experience building/managing teams
  • Proven ability to generate product strategy and effectively advocate for it, including market validation
  • Track record of successful product lifecycle management including launching new revenue lines
  • Great judgment, analytical skills, and ability to think strategically 
  • Excellent written, verbal, and visual communication skills
  • Demonstrated ability to define, prioritize, manage, and execute on product initiatives with cross-functional teams in a fast-paced environment 
  • Experience building strong relationships with business stakeholders, designers, and engineers
  • Experience supporting sales and marketing teams 
  • Strong understanding of user-centered design principles and the ability to empathize with users of all types
  • Knowledge of best practices around the use of data to learn about and improve products
  • Rigorous attention to detail
  • Experience with Agile / Scrum and related tools 
  • Nice to have:
    • Experience with a marketplace business, platform business, or data-intensive products
    • Experience at a high growth company

Shiftgig Perks:

  • Medical/Rx – Enroll or waive coverage, three plan options with defined employer contributions
  • HRA – Health Reimbursement Account
  • HSA – set up a Health Savings Account
  • 90% Dental Coverage
  • 100% Vision Care Coverage 
  • Healthcare Flexible Spending Account
  • Dependent Care Flexible Spending Account
  • Parking and Transportation Spending Account
  • Voluntary Life Insurance
  • Short-Term Disability Insurance
  • Voluntary Long-Term Disability Insurance
  • Pet Insurance 
  • Virtual Visits via HealthiestYou 
  • Identity Theft Protection 
  • 401(K) Retirement Plan
Read Full Job Description

Location

550 W Jackson Blvd, Chicago, IL 60661
550 W Jackson Blvd, Chicago, IL 60661

Insider's spotlight

What projects are you most most excited about?

The product and engineering team is working on integrating with AWS which is very exciting. As a junior developer and someone that is new to the field of technology, I’ve had the rare opportunity to gain hands-on experience during this large project. Collaborating and problem solving with my fellow engineers has been a great learning opportunity.

Briana

Junior Python Engineer

How does the company support your career growth?

Shiftgig has been wonderful in supporting my career growth. I work with great leaders who invest their time in teaching me new skills and placing me into job functions that align with my strengths. During my time at Shiftgig, I’ve worked in many different departments and each time I feel supported in my knowledge and growth within the company.

Felicia

Customer Success Manager
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