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Strategic Account Manager

| Chicago

Description

 

GoHealth has an ambitious mission: to improve the health care system in America. Achieving this mission relies on hiring and developing great people, which is why our team is our top priority. We encourage employees to do their best work through innovation and risk taking. Our environment is fun yet constructive, thanks to leaders whose doors are always open. And most importantly, we’ll never stop investing in you and your career.

The Strategic Account Manager will serve as the primary point of contact for several large enterprise accounts, acting as an internal champion to optimize and expand the relationships. In this highly collaborative role, the Strategic Account Manager will work with operational teams to ensure accounts are set up for success, Program Management to ensure sales KPIs are met, and GoHealth executives to capitalize on opportunities for account expansion. The ideal candidate will be able to effectively balance client needs with GoHealth business goals and find creative solutions when parties’ goals are not aligned.

Responsibilities:

  • Serve as primary point of contact for several large enterprise accounts
  • Understand key goals and business requirements of assigned accounts and effectively communicate these to GoHealth team members responsible for execution
  • Own KPIs and financial performance of assigned accounts, working in close collaboration with Program Management team to quickly address any issues and continually improve performance
  • Monitor trends in assigned accounts, recommend strategies to optimize performance, and drive these enhancements to conclusion
  • Identify innovative ways to expand relationships, grow revenue, and drive client satisfaction
  • Facilitate regular strategic reviews with client
  • Form deep relationships with all stakeholders at assigned accounts, from day-to-day operational contacts to executive leaders

Qualifications

  • Bachelor’s degree
  • 2+ years of experience in account management, strategy, or sales
  • Strong communication and presentation skills
  • Ability to thrive in a fast-paced environment and effectively balance competing priorities
  • Proven ability to form an analysis and drive resulting recommendations through completion
  • Strategic thinker who can view overall account opportunity at a macro level
  • Determined problem solver who finds efficient ways to meet client needs
  • Ability to flex between quantitative and qualitative analysis
  • Ability to quickly build rapport with both internal and client stakeholders
  • Prior experience in the health insurance industry is a plus, but not required

Additional Information

  • Open vacation policy
  • 401k match program
  • Medical, life, dental, and vision benefits
  • Flexible spending accounts
  • Subsidized gym memberships
  • Commuter and transit benefits
  • Professional growth opportunities
  • Casual dress code
  • Generous employee referral bonuses
  • Happy hours, ping-pong tournaments, and more company-sponsored events
  • GoHealth is an Equal Opportunity Employer
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Technology we use

  • Engineering
    • JavaLanguages
    • JavascriptLanguages

Location

214 W. Huron Street , Chicago, IL 60654

What are GoHealth Perks + Benefits

Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Child Care & Parental Leave Benefits
Flexible Work Schedule
Family Medical Leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Game Room
Stocked Kitchen
Happy Hours
Fitness Subsidies

Additional Perks + Benefits

Happy hours, ping-pong tournaments, and more company-sponsored events. Gym Membership Subsidies
Company Sponsored Health & Wellness Initiatives. Employee Referral Bonuses. Open Vacation Policy.

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