Sr Netsuite Administrator, Zoro

| Northwest Suburbs

Job Title: Sr. NetSuite Administrator

Company Summary
In the past seven years, Zoro has grown from a group of 6 people working out of a 2,000 square foot building, offering fewer than 100,000 products to a group of 250+ working out of a 60,000+ square foot building, offering more than 2,000,000 unique products.

Position Overview

The Sr. NetSuite Administrator will work closely with the Sr. Manager Operations, Developers, Business Owners, and other stakeholders at Zoro. This person will be responsible for supporting and monitoring all developmental and operational aspects of NetSuite for the business.

The Sr. NetSuite Administrator will work with internal customers and partners to define scope and work plans for software maintenance, enhancements, and customizations. He/she will also support the technical and strategic NetSuite relationships across the business.


Reporting directly to the Sr. Manager Operations, he/she will play a pivotal role in the effective execution of NetSuite operational functions across the company.
 

Essential Job Functions

  • Supporting all NetSuite users across the business
  • Monitoring the health of NetSuite processes
  • Managing the with NetSuite Vendor relationship
  • Mentor, train and develop Netsuite Administrators
  • Creating saved searches and reports
  • Building custom NetSuite solutions using SuiteScript (JavaScript-based API), custom fields, custom forms, and workflows
  • Testing and deploying changes to production
  • Develop, document, and implement policies and procedures to ensure data integrity, changes protocols, customization, and usage
  • Provide quality and timely communication regarding system status
  • Auditing NetSuite configuration and code for best practices
  • Define, implement and maintain regression testing best practices for NetSuite upgrades
  • Assigning, editing, and auditing user roles
  • Documentation of policies and procedures related to Netsuite use
  • Quickly identify, triage and resolve Netsuite system issues through internal and external support teams
  • Aid in the development of long term goals and strategies for Netsuite services, functionality and enhancements that are in line with supporting company goals

Requirements

  • Advanced understanding of the NetSuite platform
  • Accountable for business and ecommerce processes
  • Experience with other SaaS ecommerce platforms
  • Experience with SAP a plus (but not required)
  • NetSuite scripting (NetSuite’s scripting language is JavaScript)
  • Technical expertise as demonstrated through the successful management and completion of a wide variety of technical initiatives.
  • Must be an intelligent, articulate and persuasive team member who can effectively work with leadership team and who is able to communicate concepts to a broad range of business and technical staff.
  • Must be very detail oriented with the ability to manage multiple initiatives simultaneously to enable the effective management of internal and external customer relationships.
  • Ability to give clear and consistent instructions to team members.
  • Proficient with version control and change management processes, policies, and principles.
  • Exceptional writing proficiency and oral presentation skills.
  • Excellent problem solving and decision-making skills.

Experience/Education

  • Bachelor’s Degree with a major in Information Systems, Computer Science, or System Engineering is preferred.
  • 3-5 years experience with Microsoft Desktop Software, SuiteCloud developer tools, with an emphasis on SuiteScript and SuiteFlow, and SuiteBundler
  • Reasonable knowledge of current hardware and software technologies and uses.
Read Full Job Description

Technology we use

  • Engineering
  • Product
    • PythonLanguages
    • DjangoFrameworks
    • Google AnalyticsAnalytics
    • JIRAManagement

Location

One office is in River North (Chicago), a community blossoming with culture and nightlife, and the other is in the northern suburb of Buffalo Grove.

An Insider's view of Zoro

How would you describe the company’s work-life balance?

We are driven and work hard, because we are growing like crazy! We are in this together because we want to be, not because we have to. On the flip side, I've never missed one of my kid's ball games, concerts, parent-teacher conferences, and when I take a vacation, I'm actually allowed to take it (of course, I'm available if you need me, team)! :-)

Adam

HR Leader

What are Zoro Perks + Benefits

Zoro Benefits Overview

Very competitive package - beyond your base salary, we offer bonuses, a 401(k) match and additional 401(k) incentive contribution, a full-scope of medical/dental/vision/life insurance benefits, voluntary benefits, shuttle service, a bunch of free food (free coffee, soft drinks, snacks, and free meals from time-to-time). Our North Suburb office has a subsidized cafe inside our offices that is a breakfast/lunch spot and coffee bar, in addition to a game room, recreation area and a rock room... yes a rock room... bring your axe and rock out on a break!

Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Optional Voluntary Benefit
Wellness Programs
Discount partnership with Sky Fitness.
Onsite Gym
Buffalo Grove equipped with workout bench, dumbells, free weights, a basketball court, badminton court, ping pong, air hockey, bags, golf net, outdoor volleyball, and we've even played quiddich!
Retirement & Stock Options Benefits
401(K)
401(K) Matching
3.5% contribution by Zoro on a bi-weekly basis (whether you contribute or not). Additional 3.5% target contribution based on annual company performance.
Employee Stock Purchase Plan
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Family Medical Leave
Adoption Assistance
We've won a Dave Thomas award for having a solid adoption assistance program - that's pretty cool!
Vacation & Time Off Benefits
Generous PTO
Starting at 18 days per year with carryover option of up to 5 days.
Paid Volunteer Time
We like to give back to the local community. We have team builders focused on helping a variety of philanthropic organizations.
Paid Holidays
Zoro offers all employees paid time off to observe all major holidays.
Perks & Discounts
Casual Dress
We feature a range from shorts and t-shirts to those who embrace "Tie Tuesdays". Wear what makes you comfortable, but you may want to clean it up if you have an important customer in town!
Commuter Benefits
In our North Suburb office, we feature shuttle service to/from Buffalo Grove, Highland Park, and Deerfield stops. Also a commuter benefit program available as a voluntary benefit.
Company Outings
We've done many of these. From ball games to luaus to olympics to the zoo - Zoro finds ways to treat employees to lots of fun.
Game Room
Basketball, bags, driving range net, ping pong, badminton, video games, music room... we even played quiddich in our warehouse for our Harry Potter-themed Halloween event!
Stocked Kitchen
All offices feature coffee, soft drinks, sparkling water, tea, popcorn machine, random snacking opportunities, as well as an on-site cafe in our North Suburb office.
Some Meals Provided
Happy Hours
Sometimes happy hours provided by the company, but many team members get together outside of work because they want to, not because they have to!
Parking
Recreational Clubs
Softball, bowling, and dragon boat racing team... yes, dragon boat racing!
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Diversity Program
More Jobs at Zoro32 open jobs
All Jobs
Finance
Data + Analytics
Design + UX
Dev + Engineer
Marketing
Operations
Product
Project Mgmt
Sales
Sales
new
Northwest Suburbs
Developer
new
Northwest Suburbs
Marketing
new
Chicago
Product
new
Northwest Suburbs
Marketing
new
Chicago
Project Mgmt
new
Northwest Suburbs
Marketing
new
Northwest Suburbs
Design + UX
new
Chicago
Developer
new
Northwest Suburbs
Marketing
new
Northwest Suburbs
Operations
new
Northwest Suburbs
Data + Analytics
new
Northwest Suburbs
Data + Analytics
new
Northwest Suburbs
Data + Analytics
new
Chicago
Product
new
Chicago
Marketing
new
Northwest Suburbs
Operations
new
Northwest Suburbs
Data + Analytics
new
Northwest Suburbs
Finance
new
Northwest Suburbs
Operations
new
Northwest Suburbs
Operations
new
Chicago
Product
new
Northwest Suburbs
Data + Analytics
new
Chicago
Project Mgmt
new
Northwest Suburbs
Product
new
Chicago
Developer
new
Northwest Suburbs
Operations
new
Northwest Suburbs
Data + Analytics
new
Northwest Suburbs
Sales
new
Northwest Suburbs
Design + UX
new
Chicago