Sr. Manager, Offshore & Provider Contracts

| Chicago

Job Description Summary

The Sr. Manager, Offshore and Provider Contracts will be responsible for managing a $40 mm expense portfolio for our Casualty business. The successful candidate will focus on optimizing vendor relationships, be looking at redundancies as well as ways to reduce costs. This role will also ensure vendor accountability to the same level of standards CCC observes. The role will manage activities across vendor lifecycle, including due diligence, monitoring, risk assessment, procurement, oversight and service improvement. Day-to-day oversight and also Demand Management requirements are included in this role. Experience in multi-channel communications with internal and external stakeholders will be an advantage in this role.

 

Job Duties

  • Responsible for performance KPI’s and Metrics of Vender.
  • Establishes and maintains regular vendor process, including facilitating all meetings and providing a readout to program leadership and key stakeholders.
  • Develops vendor management processes and dashboards using advanced project management and analytics methodologies.
  • Identifies and escalates contractual issues problematic or inconsistent with company processes.
  • Building contingency plan for all vendors in the event issues arise.
  • Creates vendor notifications, participates in requests for proposals and various other contractual documentation.
  • Evaluates operational issues and considerations in vendor contract enforcement and works with key stakeholders to administer get well plans.
  • Creates standardized materials, forms, and documents for vendor contract administration and management.
  • Provides support to various teams in terms of contract documentation and interpretation.
  • Exercises state remedies, as appropriate, where a vendor’s performance is deficient.
  • Maintains current knowledge of relevant contractual procedures and practices to appropriately analyze terms and conditions of contracts.
  • Works with stakeholders on administration of contracts to ensure performance, resource plans, and payments are met in adherence with the project plan.

 

Qualifications

  • Bachelor’s Degree in IT or Business Administration. MBA preferred.
  • 7-10 years of vendor, contract review and contract negotiation experience
  • Risk Management experience
  • Proven ability to influence others and being a team player
  • Experience with vendor management
  • Overall knowledge of IT Applications/Infrastructure
  • Ability to integrate and coordinate technical requirements with cross-functional teams
  • Strong verbal and written communications skills
  • Advanced analytical skills
  • Intermediate facilitation skills
  • Ability to travel

 

Why Choose CCC:

 

We promote a healthy work-life balance and offer generous benefit plans and resources designed with employee satisfaction in mind.
What we value is simple - customers, employee commitment, collaboration and clear communication.

We hire people who will embrace the company’s goals and productively contribute in ways that help us serve the customer, innovate, and stay strong.
We make it a priority to keep employees healthy, happy and enriched.

 

  • Healthy - Wellness programs, competitive medical benefit offerings
  • Happy – Recognition programs, a confidential employee assistance program, Perkspot/employee discount program and potentially flexible work arrangements such as staggered start times
  • Enriched – Tuition reimbursement, training and learning programs, and leadership development opportunities

 

Our corporate headquarters is located in downtown Chicago within the historic Merchandise Mart—a certified LEED (Leadership in Energy and Environmental Design) building.

 

Please Note: Contingent Workers, Field Inventory Representatives and Interns are not eligible for the benefits above.

 

CCC Information Services was recognized by Forbes as one of America’s Best Mid-Sized Employers in 2018 and ranked #17 in the Top 100 Digital Companies in Chicago in 2017 by Built In Chicago.

 

CCC is ready to help you shift your career into high gear. Let's get started!

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • .NETLanguages
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • jQueryLibraries
    • jQuery UILibraries
    • Twitter BootstrapLibraries
    • AngularJSFrameworks
    • DjangoFrameworks
    • SpringFrameworks
    • HadoopFrameworks
    • HBaseDatabases
    • Microsoft SQL ServerDatabases
    • MongoDBDatabases
    • MySQLDatabases
    • OracleDatabases
    • PostgreSQLDatabases
    • NoSQLDatabases
    • SparkDatabases
    • Google AnalyticsAnalytics
    • PhotoshopDesign
    • JIRAManagement
    • WordpressCMS

Location

Two city blocks and twenty-five stories of innovation and culture. theMART is interwoven into the fabric of Chicago’s history as an innovator in tech

An Insider's view of CCC

How would you describe the company’s work-life balance?

I've been here 5 years, and I learn something new everyday. I have the opportunity to grow my skill set, the flexibility to spend time with my family, and the support to accomplish my professional goals.

Prasanthi

Manager, Quality Assurance

How do you collaborate with other teams in the company?

There is a strong focus on learning and progressing from missteps, with the ultimate goal of making sure we meet
business needs. I have the flexibility to talk directly to people outside of my immediate team which speeds up the delivery process, and aids in responsiveness.

Jennifer

Services Delivery Manager - Austin, TX

How has your career grown since starting at the company?

When I started as an intern at CCC, I was trusted to work with extraordinary technology. Now, as a DevOps Manager, I get to work on those technologies and new ones with other pioneers - that type of innovation ignites my creativity.

Amin

Manager, DevOps

How do you empower your team to be more creative?

Our teams are technically adept and highly capable. Equally, if not more importantly, they have a passion and desire to learn. We're not satisfied just cranking out code, there is a strong desire to learn about our customers and be creative

John

Director, Product Development

How does the company support your career growth?

Employees get to learn about multiple products across our entire customer base. This allows employees to figure out what area aligns best with their strengths and interests, and where they are looking to grow.

Susanne

Manager, Operations

What are CCC Perks + Benefits

Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
CCC's Flexible Spending Accounts (FSA) help employees cover out-of-pocket expenses with pre-tax contributions for medical, dental, vision, prescription drug, and dependent care expenses.
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
CCC's wellness programs include Interactive Health, SmartDollar, and Naturally Slim. All of these are provided free of charge
Onsite Gym
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Performance Bonus
Child Care & Parental Leave Benefits
Flexible Work Schedule
Family Medical Leave
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Game Room
Happy Hours
Relocation Assistance
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement

Additional Perks + Benefits

We know that investing in employee development is crucial. Employees have access to the CCC Learning Academy. The CCC Learning Academy was created as an internal platform for you as an employee. You come here to learn new skills such as time management, cooking, financing a home or career and business development. We empower our employees to learn within these four walls, but then go out and collaborate on these ideas with friends and family

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