Solution Consultant

| Chicago

The Solution Consultant supports the implementation manager on Eved implementations and is responsible for successful adoption of the Eved solution. The solution consultant is a client-facing role that also works closely with internal product managers, engineers, merchant service specialists, and sales team members.  The solution consultant has significant experience in enterprise-level business projects, process documentation, software implementation, and client services.

Responsibilities include:

  • Participate as a member of the Eved implementation team in discovery sessions to understand the client’s business objectives and system needs
  • Document client processes and gather client requirements related to Eved configurations
  • Configure Eved solution per client requirements
  • Lead testing to ensure the solution performs as designed
  • Create and provide training to clients
  • Support clients through go-live process and play a key role in promoting solution adoption
  • Work with team to refine Eved implementation processes, tools, and best practices
  • Work with sales team to support the sales process, as needed, and support the transition from sales to implementation

Minimum qualifications required for this position include:

  • Bachelor’s degree
  • 2-4 years of implementation experience
  • 2-4 years of general consulting experience including business analysis and process mapping
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Location

Where you work...and play: Situated in the heart of Chicago and convenient to major mass transit hubs.

What are Eved Perks + Benefits

Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Retirement & Stock Options Benefits
401(K) Matching
Child Care & Parental Leave Benefits
Flexible Work Schedule
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Perks & Discounts
Company Outings
Stocked Kitchen
Happy Hours

Additional Perks + Benefits

Eved’s office is stocked full of healthy snacks and a ready-to-be-enjoyed bar. Medical, dental, vision, life insurance and short-term disability are all standard benefits. It’s important to save for the future which is why Eved offers 401k matching and FSA options. We also promote from within so your career future is also covered. Extra: From a generous employee referral program to a new laptop benefit, there are many ways in which Eved rewards employees for simply being great employees.

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