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Office Operations Manager

| Chicago

About Showpad

At Showpad, personalities and cultures connect across oceans to create something extraordinary. As a top 10 software company in the Inc. 5,000 Europe list, Showpad is changing the game when it comes to sales enablement. Our employees create the engagement and impact that drives our success as we expand globally.

In the morning, we’re drinking San Francisco cold brew coffee with a side of Portland doughnuts – English scones for afternoon tea, and in the evening we’re toasting success with Belgian tripel Westmalle to a Chicago house tune.

About the position

We are looking for a rockstar Office Operations Manager who is excited to oversee our Chicago office. This is an opportunity to make an impact on the day-to-day operations as well as help creatively further our Showpad company culture. You will report to the FP&A Director, work closely with the President/COO and collaborate with other departments.

In this role, you will have to pivot from both operational as well as strategic responsibilities with the goal of keeping the employees happy and the workplace running smoothly. As we continue to grow, there will be needs to scale our internal processes and systems as well as work on larger one-off projects to help us expand in a way that is true to our values. This is a great opportunity to diversify your skill-set and get involved in different areas within a growing scale-up.

Key responsibilities as an Office Manager at Showpad

  • Own the employee workplace experience including providing world-class support for all office-related needs. Ensure daily activities run smoothly, cultivating a productive and welcoming work space.
  • Interface with the building’s property management as well as all of our office service vendors to keep the office in pristine condition at all times (electricity, cleaning, maintenance, etc.)
  • Manage all internal events such as happy hours, company celebrations, team building, etc.
  • Maintain/create relationships with food/beverage, supply and other service vendors and manage spend to ensure that we are getting the best value from our vendors. Partner with Accounting/Finance teams on vendor contracts and invoices.
  • Assist team in coordinating logistics for new employees as well as managing offboarding of exiting employees
  • Maintain all workplace safety programs and document operational processes, policies, controls for the business
  • Offer IT assistance where needed; adding value whenever possible
  • Scheduling of all corporate travel and liaison with the corporate travel agent

Skills we are looking for:

  • At least 7 years experience in office coordination, general administration, or facilities operations (startup experience is preferred)
  • Service oriented: can-do positive attitude, welcoming, considerate, resourceful, tech-savvy, and quick on your feet with a strong sense of ensuring that all employees and guests have a positive experience at the office.
  • Embodies the attitude that no task is too small if it aids in the improvement of the company and morale
  • Enjoy working in a dynamic and continuously changing work environment
    Excellent troubleshooting, problem solving and project management skills with a curiosity to problem solve, analyze root cause and identify corrective actions to prevent recurrence
  • Exceptionally organized, detail-oriented, dependable, and proven track record of strong execution on large-scale projects and process improvement
  • Experience managing budgets, saving costs, and researching better solutions.
  • Project Management Skill set
  • Cross collaboration and communication with different teams and offices

What you can expect from Showpad

Focus on Impact and Growth

We are building the future in sales and marketing to make every sales person successful. We aim for a yearly strong double digit growth, opening up many opportunities in an international scale-up. We want those who thrive in a fast-paced, performance driven company, not afraid to stretch themselves in a fun environment, focused on impact and growth.

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Technology we use

  • Sales & Marketing
    • WordpressCMS
    • SageCRM
    • SalesforceCRM
    • MarketoLead Gen

Location

Centrally located in the Loop and easily accessible for all commuters with tons of options for lunch.

An Insider's view of Showpad

What’s the vibe like in the office?

The vibe in our Chicago office is unlike any other startup I've ever been a part of. Everyone is smart, humble and effective. Even though we are all busy, everyone is always willing to offer help or guidance - even if it outside of their wheelhouse. We all genuinely enjoy each other's company and want to see our teammates succeed.

Grace

Office Manager

How do you collaborate with other teams in the company?

Collaboration is absolutely key for my team, since we’re tasked with bringing many different groups together. And as an international organization, we’re building relationships not only across departments, but across the world too. The key for us is to show how we provide value and prove how our collaboration impacts both revenue and culture.

Gauri

Head of Global Business Development and Alliances

What makes someone successful on your team?

On my team, we grit, we grind. We’re resilient and ambitious. We do what it takes to succeed, while ensuring we maintain a thoughtful and genuine approach. We know the buyer experience starts with us and the people that succeed are equal parts authentic and motivated.

Aaron

Senior Manager of Sales Development

What is your vision for the company?

We’re building the future of sales & marketing success, by empowering sales & marketing teams to sell the way buyers want to buy. We’re delivering a better buyer experience, intelligent sales content and an analytics-powered platform that’s smarter than traditional sales enablement.

Jason

President & COO

What are Showpad Perks + Benefits

Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Retirement & Stock Options Benefits
401(K)
Child Care & Parental Leave Benefits
Generous Parental Leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Volunteer Time
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Some Meals Provided
Happy Hours
Pet Friendly
Fitness Subsidies
Professional Development Benefits
Diversity Program
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