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Gesture Pro

| Chicago

 POSITION OVERVIEW - Part-Time Position

As a member of the Gesture Professional Team, you will help provide all auction related support to guests at fundraising events.

Gesture Pros are expected to be people-oriented and understand the inner workings of basic technology. They must demonstrate the ability to interact with event personnel and auction guests in a professional manner, with a SMILE on their faces!

Our Pros help guarantee client satisfaction, flawless use of our technology, and maximum revenue generation for our charitable partners.

KEY DUTIES

Make Hope Happen

 

RESPONSIBILITIES

 

  • Work closely with the On-Site Manager (OSM), Gesture Pros, and event attendees
  • Register guests within the Gesture system
  • Assist guests in placing bids, making purchases, and donating directly through their phone
  • Act as a personal bidder for guests without cell phones
  • Answer all questions related to Gesture technology
  • Approach guests to encourage bidding
  • Manually input raffle sales and donations
  • Assist in the checkout process
  • Adhere to all company polices and procedures 
  • Act in the best interest of clients and Gesture

 

 

QUALIFICATIONS

 

  • Engaging
  • Outgoing, energetic personality
  • Comfortable meeting all types of new people
  • Punctual and detail oriented
  • Ability to remain motivated and thrive with little management
  • Comfortable in a dynamic, changing work environment
  • Excellent written and oral communication skills
  • Excellent interpersonal skills
  • Ability to articulate Gesture technology to both technical and non-technical audiences
  • Self-motivated and self-directed
  • Superior analytical, evaluative, and problem-solving abilities
  • Exceptional customer service
  • Bachelor’s degree preferred, but not required
  • Experience in non-profit sector, customer service, event management or account management preferred, but not required

 

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavaLanguages
    • JavascriptLanguages
    • jQueryLibraries
    • MySQLDatabases
    • PhotoshopDesign
    • AsanaManagement
    • JIRAManagement
    • WordpressCMS
    • SalesforceCRM
    • PardotEmail

Location

999 Oakmont Plaza, Westmont, IL 60559

An Insider's view of Community Brands

How would you describe the company’s work-life balance?

Work-life balance at Community Brands is a priority for productivity! While teams that work off hours (tech support and event staff) have balance time to make up for the evenings and weekends, time management and blocking off time for yourself is a must.

Amanda

Designer

How do you collaborate with other teams in the company?

Cross-department meeting and collaboration is SO important to us because we all come to work with a common goal. We have strategy meetings at a high level, but also have open communication through our internal chat channels where teams bounce ideas off each other. Video chat is a must with our other offices!

Erin

Director, Client Services

What makes someone successful on your team?

The most successful team members are those who proactively find areas where we can help our clients succeed in their goals, and those who have the willingness to adapt positively to the ever-changing world, are those that in turn reach and exceed their goals.

Cara

Senior Account Manager

How do your team's ideas influence the company's direction?

The software team at Community Brands does not believe in being shackled to our computers. We all regularly work events to get firsthand experience of our product in action. This informs our work in every way, from tiny enhancements that improve the donor experience, to big initiatives that deliver innovative solutions to our clients.

John

Principal Software Engineer

What’s the vibe like in the office?

Working at Community Brands taught me that not all 9-5 jobs have to be boring! The office vibe is overall relaxed and collaborative. Different teams constantly interact with one another to work on a variety of projects which makes the environment fun, but still professional!

Paul

Associate Software Developer

What are Community Brands Perks + Benefits

Health Insurance & Wellness Benefits
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Retirement & Stock Options Benefits
401(K)
Child Care & Parental Leave Benefits
Flexible Work Schedule
Vacation & Time Off Benefits
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Company Outings
Stocked Kitchen
Some Meals Provided
Happy Hours
Parking
Recreational Clubs
Professional Development Benefits
Job Training & Conferences

Additional Perks + Benefits

Employee discount program & specials events
Free snacks & drinks
Monthly happy hour celebrations
Fun, collaborative culture
Community involvement activities

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