DevOps Engineer

| Chicago
  • Identify tools needed to monitor custom solutions put in place by Solution Architects and Implementation Engineers.
  • Successfully implement use of monitoring tools and customize to meet monitoring and alerting business needs. 
  • Analyze logs and error messages to determine source of issue. Debug code and troubleshoot to try and resolve issues. Deliver troubleshooting steps and debugging info to engineering teams for resolution.
  • Create documentation and processes to allow Engineers to restore service by performing triage, recovery and validation steps for application, network, system and database events. 
  • Establish procedures for alarm handling and escalation. 
  • Create reporting and analysis for health of monitored solutions and identify areas of risk and customer exposure. 
  • Establish framework for NOC duties and responsibilities. Identify coverage and response needs for monitored assets. 
  • Identify hand-offs between departments, SLAs, and responsibilities between groups. 
  • Responsible for the tracking of incidents and requests from initial identification through to resolution, ensuring that appropriate categories for logging and escalating incidents and requests are used.
  • Establishing feedback loop between technical solutions and stakeholders for ongoing improvements. 
  • Work closely with Solution Consultants and Implementation Engineers to scope monitoring and alerting needs for customer solutions in advance of implementation.

QUALIFICATIONS

  • Some knowledge (and experience) of programming languages, enough to follow code execution, detect code errors, debug, and make minor fixes.
  • Experience working with Microsoft Azure environments
  • Excellent (advanced) knowledge of SQL
  • Troubleshooting skills (patience and determination to find and solve problems)
  • Strong priority management skills and proven problem-solving skills. 
  • Highly organized and self-starting. 
  • Strong Communications skills (written& verbal).
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Technology we use

  • Engineering
    • .NETLanguages
    • C#Languages
    • JavascriptLanguages
    • PythonLanguages
    • SqlLanguages
    • jQueryLibraries
    • jQuery UILibraries
    • ReactLibraries
    • ReduxLibraries
    • Atomic CSSLibraries
    • ASP.NETFrameworks
    • Ember.jsFrameworks
    • Node.jsFrameworks
    • CassandraDatabases
    • DynamoDBDatabases
    • Cosmos DBDatabases

Location

222 W Merchandise Mart Plaza , Chicago , IL 60654

What are Seismic Perks + Benefits

Seismic Benefits Overview

Seismic's winning culture comes from a never-ending focus on highlighting the achievements of individual employees, the company as a whole, and how the two are inexorably linked.
Oh, and we have a little bit of fun too.
Seismic was named a Best Workplace by Inc. Magazine in 2018 and 2017 and has been named a Best Place to Work by the San Diego Business journal each of the past four years.

Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Medical FSA and Dependent care FSA.
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Life insurance with a payout of 2x an employee's annual salary for the duration of employment.
Pet Insurance
Onsite Gym
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Child Care & Parental Leave Benefits
Family Medical Leave
Vacation & Time Off Benefits
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Game Room
Stocked Kitchen
Happy Hours
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