Contractual Sourcing Operations Rep

Position Overview

As part of the Contractual Sourcing Department, this position will focus on providing operational support for Echo’s Contractual Carrier Network. The Contractual Sourcing Operations Rep will focus on internal routing guide management, tendering of contractual freight, customer service, and carrier relationships.

Essential Job Functions

General Responsibilities

  • Tender Contractual business opportunities to Echo’s Contractual Carrier Network
  • Collaborate with Carrier Sales Representatives on lanes that they have contractual options for
  • Monitoring internal freight mix, to ensure shipments are being tendered to appropriate carriers and that customers are providing the expected freight per contractual agreements
  • Track and trace shipments according to company policy.
  • Monitor progress of shipments to ensure coverage, on-time performance and the resolution of mid-transit issues.
  • Screen current and prospective carriers on a regular basis to ensure compliance with Echo’s standards.
  • Respond to requests by Operations and Customer reps in a timely fashion.
  • Various “special projects” focused on development of contractual sourcing network
  • Manage and efficiently maintain contracts and documentation (hard and soft copies)
  • Assist in carrier and customer outreach (phone and email)

Knowledge, Skills, Ability

  • Well versed in industry terminology
  • The ability to learn and effectively use Echo’s proprietary technology.
  • Acts with a sense of urgency while maintaining accuracy and detail.
  • Excellent communication skills
  • The ability to establish productive internal and external relationships.
  • Works well under pressure
  • Ability to exude confidence and gain credibility with carriers.
  • Works with integrity.
  • Resilient, adaptable and dependable.
  • Highly professional demeanor, even under stress.

All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, status as a qualified individual with a disability, or Vietnam era or other protected veteran.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
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Location

Located in River North overlooking the River! Easily accessible and close to various train and bus stops, including a shuttle from Union Station.

An Insider's view of Echo Global Logistics

How would you describe the company’s work-life balance?

Managers at Echo get to know you by having one on one meetings, so they understand your personal life. Echo is flexible with when you arrive and leave from work, so that it fits with your schedule. Echo understands that life happens, so leaving early isn’t a problem as long as you make it up later. I feel that Echo respects my personal time.

Erin

Software Engineer

What projects are you most excited about?

I am most excited around a project designed to transform and re-build our API architecture. This project is not only very beneficial to our clients but also allows members of my team to work on and be exposed to a high visibility design that will have a positive impact on the client experience when integrating with Echo.

Rob

Integration Operations TL

How does the company support your career growth?

Echo has a start-up feel but has an infrastructure that supports training, learning, and development, which in-turn allows for growth potential. At Echo you will be challenged in honing your skills in a constantly evolving industry and company. This can allow for each person to set themselves up for overall career growth.

Trisha

Business Architect

What unique initiatives do you have that encourage innovation?

Echo structures itself into small teams that focus on key initiatives. We spend time planning, executing, and delivering technology to simplify the complex demands of transportation.

Miles

Chief Information Officer

What are Echo Global Logistics Perks + Benefits

Echo Global Logistics Benefits Overview

401k with company matching
Medical insurance through Blue Cross/Blue Shield
Health Savings Account (HSA)
Flexible Spending Account
Parental leave
Paid time off
Commuter benefits
Divvy discount code
Employee training programs
Volunteer time off
Casual dress code
Pet insurance
Gym membership discounts
Mobile carrier discounts
Employee assistance program

Health Insurance & Wellness Benefits
Dental Benefits
Vision Benefits
Health Insurance Benefits
Onsite Gym
River North Gym is in the building
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Performance Bonus
Vacation & Time Off Benefits
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Game Room
Happy Hours
Recreational Clubs
Echo has it's own Softball league in the spring/summer!
Professional Development Benefits
Job Training & Conferences

Additional Perks + Benefits

Fast-paced. People-focused. Career-growth-centric. At Echo we work hard and carry the load together, but we also know how to have fun. Walking onto the sales floor of our 225,000-square-foot Chicago headquarters, you can feel the energy created by more than 700 sales representatives hustling to move over 14,000 shipments every day. When the last load is booked, you might find co-workers gearing up for summer softball, talking shop at our weekly “Beer Friday,” or competing in a game of foosball, ping-pong, or pop-a-shot.

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