Activation Support Specialist

| Chicago

Activation Support Specialist

Shiftgig, one of Chicago’s hottest and fastest growing technology companies and we're actively seeking an Activation Support Specialist to support our incredible growth and expansion in the Experiential and Event Marketing vertical.  The Activation Support Specialist is responsible for ensuring client satisfaction by successfully managing and executing their events. The ideal candidate will have previous experience with staffing, be a strategic thinker and be able to thrive in a fluid environment.  This role is on a Thursday - Monday schedule and we are looking to make a hire approximately in mid-July.

 

Responsibilities:

  • Identify and match Specialists to opportunities that fit their skills and the client’s specifications

  • Utilize technology platforms to fill client orders in an effective manner

  • Develop strong relationships with both Clients and Specialists

  • Communicate with Specialists and Event Managers to ensure roster attendance and successful completion of weekend events

  • Field issue and complaint calls, and provide quick resolution

  • Create and execute local recruitment plans and other projects as needed

  • Maintain effective internal relationships with our Account Management and Customer Success Managers

 

Qualifications:

  • Willingness to work in a fast-moving, dynamic company culture and industry

  • Excellent communication skills via email, text, and phone

  • Opportunistic, innovative and creative – entrepreneurial mindset with can-do mentality

  • Team player who can build internal and external relationships at all levels

  • Strong business acumen

  • Tech-savvy

  • Honest and ethical, with good judgment

  • Stay calm under pressure

 

About Shiftgig:

 

Shiftgig is the smartest and easiest way for the hourly workforce and businesses to connect.  We’re an on-demand, mobile marketplace working with the biggest brands in the food service, hospitality, retail and warehouse industries. Our workers, which we call Specialists, use our mobile app to claim shifts and choose when, where and for who they want to work. Our Clients streamline their business by managing their temporary labor directly from the Shiftgig app.  In addition, we pre-qualify all of our Specialists, including a background check and skills assessment. Our mission is to connect millions of people with millions of shifts!

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • C#Languages
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • SwiftLanguages
    • KotlinLanguages
    • jQuery UILibraries
    • ReactLibraries
    • ReduxLibraries
    • ASP.NETFrameworks
    • Node.jsFrameworks
    • AWSFrameworks
    • Microsoft SQL ServerDatabases
    • PostgreSQLDatabases
    • RedisDatabases
    • Google AnalyticsAnalytics
    • HubspotAnalytics
    • IllustratorDesign
    • PhotoshopDesign
    • SketchDesign
    • ZeplinDesign
    • Usertesting.comDesign
    • Proto.ioDesign
    • ConfluenceManagement
    • JIRAManagement
    • HubspotCMS
    • SalesforceCRM
    • SendGridEmail
    • HubspotEmail
    • HubspotLead Gen

Location

Our office location offers quick access to local transportation, tons of dining and shopping options, and is just blocks away from Millennium Park.
1 N. State Street, Chicago, IL 60602

Insider's spotlight

How does your team reward individual success?

Our team works to acknowledge and bring to fruition great ideas so they reach customers. Seeing how an individual’s work impacts a customer’s life for the better is the biggest reward. We also take the time to celebrate big team milestones, with champagne, to appreciate how far we’ve come.

Joe

Director of Design

How does the company support your career growth?

"I found Shiftgig straight out of college with little work experience due to being a full-time student and mom. Shiftgig took a chance on me and hired me in an entry level position as Centralized Sourcer. Two years and a few promotions later, I'm a Specialist Hiring Analyst and continuing to learn and grow in my career."

Michelle

Specialist Hiring Analyst

What unique initiatives do you have that encourage innovation?

Each quarter, product and engineering steps away from our traditional sprint cycle and participates in a special innovation sprint. We embrace exploring new ideas that could impact the future of Shiftgig. We hold a pitch session, form teams, and a week later, demo our results. Oftentimes, our prototypes and learnings inform our roadmap.

Rick

Chief Executive Officer

What does your typical day look like?

Each day the product team does a daily check-in to catch up on yesterday’s accomplishments, today’s plans, and any blockers in the way of our goals. Our product development process is centered on close communication with internal and external stakeholders which enables us to discover problems and validate and build solutions effectively every day.

Irem

Product Director

What are Shiftgig Perks + Benefits

Health Insurance & Wellness Benefits
Dental Benefits
Vision Benefits
Health Insurance Benefits
Retirement & Stock Options Benefits
401(K)
Company Equity
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Volunteer Time
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Stocked Kitchen
Happy Hours
Professional Development Benefits
Job Training & Conferences
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