Email Marketing Manager

| Chicago
Home Chef is building new ways to navigate the booming meal kit delivery industry. Our team is a unique mix of creators, chefs, entrepreneurs, and trailblazers and we’re growing quickly. Our customer-first mentality, combined with a zest for supporting our peers, helped us bring home Built in Chicago’s Startup of the Year Moxie award in 2017. If you’re ready to be part of the action, we’re ready to connect with you. There are no limits to where we can go together.
Our lifecycle marketing team is expanding and this new role will own acquisition, partnerships and referral efforts within the email marketing team. Responsibilities include managing the execution and optimization of campaigns targeted at converting leads such as user onboarding, promotional campaigns, and referral invitations. You may also own select relationships with third party vendors. Additional responsibilities will develop as the role matures. 

Detailed Responsibilities:

  • Demonstrate an entrepreneurial spirit through involvement in strategy development and execution of campaigns with limited oversight
  • Design and execute complex customer journeys and behavioral triggers by leveraging Salesforce (ExactTarget) tools (e.g.filters, measures, SQL queries, etc.)
  • Make data-informed recommendations within the email team and the broader marketing group by leveraging prior testing results or observations
  • Collaborate with content, technology and others in marketing to successfully execute strategy
  • Proofread emails for clarity, grammar,spelling, accessibility, comprehensiveness, etc.
  • Conduct thorough QA testing on all emails to ensure they render appropriately in all major email clients and ensure deliverability across the account
  • Help build the strategy and execute on other communication platforms (e.g. push, SMS, and direct mail communication)
  • Maintain dashboard for organization to track past email performance and testing results/roadmap
  • Stay up to date on industry and email marketing trends to help identify new opportunities and technologies

Qualifications: The requirements listed below are representative of the knowledge, skill, ability and/or other characteristics needed for this role. Reasonable accommodations may be made to enable individuals with disabilities.

  • 3+ years of experience in email marketing, lifecycle marketing, CRM strategy or a related field
  • Familiarity with HTML/CSS
  • Experience with enterprise level ESPs (Salesforce/Exacttarget preferred) or marketing automation software
  • Familiar with deliverability best practices and CAN-SPAM laws
  • Additional familiarity with (or strong desire to learn) the following: Adobe Creative Suite, SQL, Templating languages (AMPscript, Liquid, RPL, etc.)
  • Intellectually curious, independent self-starter, driven to find solutions
  • Results driven, creative problem solver with a natural desire to get things done by utilizing out of the box thinking
  • Collaborative and excited to work with cross-functional teams
  • Bachelor's degree in a related field
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Technology we use

  • Engineering
  • Product
    • JavascriptLanguages
    • RubyLanguages
    • ReactLibraries
    • Ruby on RailsFrameworks
    • PostgreSQLDatabases
    • OptimizelyAnalytics
    • IllustratorDesign
    • SketchDesign

Location

Located in the iconic Wrigley building, our location offers the best of the Loop and River North. Close to transportation, restaurants & shops.

What are Home Chef Perks + Benefits

Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Retirement & Stock Options Benefits
401(K)
Vacation & Time Off Benefits
Generous PTO
Paid Volunteer Time
Paid Holidays
Perks & Discounts
Casual Dress
Commuter Benefits
Stocked Kitchen
Some Meals Provided

Additional Perks + Benefits

Direct access to senior management – our leadership team works alongside our team members every day. Flexible spending accounts for qualified medical, dependent care, parking, or transit expenses. Free water taxi, discounted gym membership, and daily bike storage for Wrigley building employees. Cold brew coffee on tap at no charge (Wrigley office location). Employee discounts for Home Chef meal kits. Candidates can experience Home Chef as a customer - enter promo code PEOPLE30 for $30 off your first order!

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