Narrative Science is the leader in advanced natural language generation (Advanced NLG) for the enterprise. Quill, its Advanced NLG platform, learns and writes like a person, automatically transforming data into Intelligent Narratives—insightful, conversational communications full of audience-relevant information that provide complete transparency into how analytic decisions are made. Customers, including Credit Suisse, Deloitte, MasterCard, USAA and members of the U.S. intelligence community, use Intelligent Narratives to make better business decisions, focus talent on higher-value opportunities and improve communications with their customers.

Inside Sales Representative at Narrative Science
Inside Sales Representative

Job Description:

Narrative Science is the leader in Advanced NLG for the enterprise. Its Quill™ platform, an intelligent system, analyzes data from disparate sources, understands what is interesting and important, then automatically generates perfectly written narratives to convey the right meaning from the data for any intended audience, at machine scale. It excels where data visualizations fall short: it identifies and conveys relevant information in conversational language that people can immediately comprehend, trust and act on.

We are currently seeking a skilled, experienced and energetic Inside Sales Representative (or ISR) to join our sales team.

The Inside Sales Representative is responsible for growing the pipeline through proactive outbound prospecting and inbound lead qualification. This role will act as a bridge between marketing and sales, handling all first contact with new prospects and building relationships by leveraging marketing activities – events, campaigns, email, etc.

Success will be measured by the ISR’s ability to identify key contacts, navigate organizational structures, establish relationships and schedule qualified meetings that result in new opportunities. The ISR will collaborate closely with marketing to create demand generation strategies and tactics, qualify marketing leads through opportunity discovery, and track all prospecting activities before handing-off to account executives.

  • Learn, leverage, and help evolve a demand generation process (research contacts, list building, sending emails, cold calling, and making discovery calls)

  • Generate meetings by means of proactive outbound prospecting and lead activity management in an effort to qualify and market our solutions to potential customers

  • Develop a strong pipeline via phone and email communications

  • Qualify opportunities and schedule meetings from marketing activities - including events, webinars, trade shows, campaigns - for handoff to Account Executives

  • For all events, handle pre-show appointment setting and post-show follow-up calls, manage lead qualification and appointment activity, successfully communicate NS messaging and solution set

  • Disseminate opportunities to appropriate Account Executives, educating the AE about the appropriate prospect account details and background

  • Identify and create new qualified sales-ready leads in target accounts for Account Executives

  • Research accounts to map out organizational structure and identify key decision makers

  • Consistent use of sales approach and techniques based on Value Selling principles

  • Utilize solution selling tactics, ask strong discovery questions, highlight pains for customers that they were not aware even existed

  • Maintain detailed reporting in Salesforce in addition to evaluating ways to more efficiently utilize

  • Maintain accuracy and integrity of information in database - log, track and maintain prospect contact activity and contact and account records

  • Develop queries and generate necessary reports for management

  • 3+ years of experience selling software-as-a-service (SaaS, Cloud) B2B applications

  • Experience calling into large enterprise organizations

  • Passion for technology and possess a high level of integrity

  • Strong communication, analytic, and listening skills, with a positive and energetic phone presence

  • Ability to multi-task, prioritize, and manage time effectively

  • Self-starter & hardworking, with a track record of success and drive for achievement

  • Ability to identify opportunity qualifications and effectively manage objections to a positive resolution

  • Team player with ability to work in a high-energy start-up environment

  • Ability to work independently and as a team to reach goals

  • Excellent working knowledge of inbound/outbound tele-prospecting methods and tools

  • Excellent communication and influence skills and the ability to build cross-functional relationships

  • Bachelor’s Degree

Company Reviews

"I feel lucky to not only believe in the future of our technology and the success of the company as a whole, but the people I work with are also my friends. Sometimes I have to pinch myself to make sure it's not too good to be true!"
Amelia Carpenter
Talent & Community Engagement Associate
at Narrative Science
"Narrative Science is a place that fosters an incredible level of intelligence. However, even more than that, NS operates with the same level of teamwork and collaboration. If you come to work at Narrative Science, you not only are going to excel professionally, but you will also be welcomed into a close knit family and that's not something you find everyday."
Jordin Huffman
Business Development Account Executive
at Narrative Science
"What I like best about working at Narrative Science is really a combination of three things: awesome, intelligent coworkers, a fascinating and truly compelling company objective, and really interesting work on until-now unsolved problems. I think it's fairly common for a company or a job to have one of the three things, but altogether it makes for a really unique, engaging atmosphere that I love to call my workplace."
Alex Sippel
Software Engineer, Data
at Narrative Science
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Walking into our Chicago headquarters, you may be greeted by a T-Rex, encounter mini drones flying down office hallways or stumble upon a group of co-workers enjoying the latest food truck grub in our community kitchen. You'll also find unparalleled engineering, business talent and a collaborative environment that fosters innovation and encourages employees to bring their ideas to the forefront. In other words, we're a group of passionate individuals working together on game-changing technology—and having a lot of fun while doing so. Our core values are ingrained in everything we do, from how we develop our technology to how we interact with customers to how we hire people—even to how we decorate our office. Follow us on Instagram to get an inside view of life at Narrative Science.
Perks & Benefits
Standing desks
Catered lunches
Flexible vacation policy
Quarterly company outings
Free eats & drinks
Free gym access & bike parking
Everything-but-the-kitchen-sink benefits packages
Personal MacBook Air (or computer of your choice)
Community engagement opportunities
Internal learning and development opportunities
Referral program & incentives

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