Talent Acquisition & Development Manager

| Chicago

We are EXPANDING our People Operations team at our Home Office in Chicago, IL by adding a Talent Acquistion & Development Manager to oversee our hiring, onboarding and branding initiatives.

Company Overview

Launched in 2014, ShipBob is a tech-enabled fulfillment and logistics solution for growing e-commerce companies. Our goal is to alleviate the daily stress associated with picking, packaging and shipping so business owners can focus on more important aspects of their brand. Through our software and operations arm, we are on a mission to help businesses be successful online

We pride ourselves on our inclusive and richly diverse company culture. All voices are heard regardless of tenure or job title. We are looking for creative problem solvers with a strong work ethic and ability to persevere. 

Role Summary

As a Talent Acquisition & Development Manager, you will develop, drive, and execute on the staffing strategies that support our Software Engineering, Product, IES and Business organizations. You will lead a team of staffing professionals. This individual will know how to manage, mentor, and guide a team of recruiters and/or sourcers through the entire recruiting life cycle while also working closely with our leaders to drive world class recruiting practices and strategy.

Responsibilities:

Talent Acquisition:

  • Responsible for sourcing professional and director and above level positions.
  • Develop talent acquisition strategies and design hiring processes and plans based on deep linkage to the business needs.
  • Determine current staffing needs and produce forecasts.
  • Balance workload between the team and reassign resources per business needs.
  • Take steps to ensure positive candidate experience through the recruitment process, as well as employee experience in the on boarding process for new hires.
  • Lead Diversity hiring initiatives including through partnership with associations and increasing awareness Engage and support the team's efforts in hard-to-fill requisitions.
  • Organize and/or attend career fairs, assessment centers or other events.
  • Find bottlenecks in recruiting process and handle any barrier it the processes.
  • Determine recruiting KPIs to create reports and identify areas for improvement Lead, supervise, evaluate and mentor members of recruiting team
  • Identify trends and leverage knowledge, data and competitive intelligence to develop creative, customized sourcing strategies
  • Compile, analyze and capture insights from data to support business decisions
  • Define, design and implement recruiting programs for a variety of Software Engineering, Sales and Business positions. This includes understanding and mapping the talent landscape, internal calibration and referrals, and matching those data points with the external talent supply.

Training & Development:

  • Oversee onboarding and orientation for all salaried exempt and non-exempt team members. Including the proper completion of new hire documents (I9, H1B, offer letters, etc...)
  • Bridge the gap for the first 30 and 90 days within role with new hire focus groups and follow up trainings.
  • Establish and maintain the evaluation and performance feedback process.
  • Provide best hiring practices, interview skills to managers making hiring decisions.
  • Determine KPI’s to create reports and identify areas of improvement.

Team Development:

  • Hold biweekly and monthly team meetings as well as 1X1 with the team members
  • Constantly keep the team's up to date with the relevant skills & knowledge to perform leading recruitment initiatives Serve as focal point for the business & HR Lead employment branding initiatives.
  • Onboarding and training new recruiters
  • Providing mentorship, guidance and career development to members of your team
  • Ensuring recruiters and/or sourcers are managing to milestones and metrics

Community Involvement & Branding:

  • Serve as an active member of our Culture Committee and ShipBob Gives Community Impact Committee.
  • Manage our job boards and employee review platforms.
  • Host and attend monthly/quarterly career fairs and meet ups.
  • Partner with local schools and universities to present about ShipBob or interview skills.
  • Attend events, preferably, sit on a board for an organization in representation of ShipBob.

Requirements:

  • 8 years of recruiting experience with technical, sales and professional level positions.
  • 4 years of team management experience.

Preferred Requirements

  • Proven experience as talent acquisition professional; building a team and metrics from scratch.
  • Experience in leading recruitment team in a matrix management environment.
  • In-depth knowledge of full recruitment cycle, including sourcing and employer branding techniques
  • Understanding of all selection methods and techniques.
  • Experience with Recruitment Marketing tools
  • A leader, strategic thinker with problem-solving skills
  • Sense of ownership and pride in your performance and its impact on company's success
  • Team player

At ShipBob, we believe in having the best of the best which comes from having a well-rounded team. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • .NETLanguages
    • C#Languages
    • JavascriptLanguages
    • PythonLanguages
    • SqlLanguages
    • jQueryLibraries
    • VuexLibraries
    • AngularJSFrameworks
    • ASP.NETFrameworks
    • Node.jsFrameworks
    • Vue.jsFrameworks
    • MemcachedDatabases
    • Microsoft SQL ServerDatabases
    • RedisDatabases
    • CosmosDBDatabases
    • InfluxDBDatabases
    • Google AnalyticsAnalytics
    • pendoAnalytics
    • BalsamiqDesign
    • AsanaManagement
    • TrelloManagement
    • SalesforceCRM
    • salesloftCRM
    • gmailEmail

Location

120 North Racine, Chicago, IL 60607

An Insider's view of ShipBob

What’s the vibe like in the office?

It's a very welcoming and collaborative work environment. Going to work isn't a chore, it's exciting!

Shannon

Senior Business Development Representative

What projects are you most excited about?

I'm most excited about helping to create the road map for cool features that will help our customers drive more value for their business

Anosua

Product Manager

How does the company support your career growth?

ShipBob supports my career growth by allowing me to focus on my preferred verticals while giving me all the resources needed to bring in new business. I am given complete responsibility to spearhead new projects that will continue to support other teammates and grow our company.

Gladys

Senior Business Development Representative

How do your team's ideas influence the company's direction?

Our BDR team are the "Director's of First Impressions". We are the first point of contact with ShipBob. Being at the forefront of the customer experience, it is crucial that our vision shines through. The team is not only responsible for garnering interest, but shaping the relationship that will lead to a positive and fruitful partnership.

Michael

Business Development Manager

How has your career grown since starting at the company?

I’ve been given the opportunity to work on very interesting projects across different departments. I initially joined the Analytics team and just recently moved to Strategic Projects where I’m leading some of the initiatives we are working on. Shipbob is definitely a place where you can have an impact and be continually challenged!

Fernanda

Senior Manager, Strategic Projects

What are ShipBob Perks + Benefits

Health Insurance & Wellness Benefits
Dental Benefits
Vision Benefits
Health Insurance Benefits
Retirement & Stock Options Benefits
401(K)
Company Equity
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Happy Hours
Recreational Clubs
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