People Operations Coordinator

| Chicago

People Operations Coordinator (Chicago)

Future Finance, a FinTech startup headquartered in Dublin with offices in Chicago and London, is run by a group of entrepreneurs who have built consumer finance companies around the globe. We are now pioneering student lending in Europe. We believe everyone has the ability to have a positive impact on society and money shouldn't prevent you from being the best you can be. That's why we exist.

The Role:

Future Finance is currently searching for a bright and energetic person for a cross functional role, as Chicago’s Office Manager. You will have responsibility for the employee experience in our Chicago office including the coordination of recruitment and HR activities. This is an exciting opportunity to join a startup with a proven executive management team. The ideal candidate will be highly motivated and goal-oriented, have a strong work ethic and great communication skills, and enjoy a fast paced, collaborative environment. You will be part of a great team, but will need to be able to work on your own initiative and apply critical thinking to suggest and implement improvements. This is a fantastic opportunity for someone who is looking to get into a fun filled, results driven company with great incentives and talented staff. Based in the Loop.

Your Responsibilities

  • Maintain an impeccable (and relaxed!) work environment, by keeping the office pleasant and neat, and ensuring it functions smoothly and seamlessly

  • Coordinate health and safety processes for Chicago

  • Implement HR policies and procedures in Chicago, and be the go-to person in Chicago for People related queries

  • Liaise with the building operators to ensure excellent security and facilities management

  • Act as a friendly, engaging front of house presence for candidates and visitors

  • Lead the on-boarding experience for new hires, coordinating with the relevant colleagues so that new starters feel welcomed and have all the necessary equipment and access before having to ask for it

  • Assist with recruitment co-ordination for Chicago, including scheduling phone screens and in person interviews

  • Manage the snacks and drinks supply for the office

  • Assist with travel and accommodation arrangements for colleagues visiting Chicago

  • Act as the Chicago ambassador for our social committee

  • Own the Chicago social calendar and staff celebrations

  • Ensure an excellent flow of communication among the Chicago colleagues, as well as from Chicago to Dublin and London

About You

You will be a great fit if:

  • You are proactive and motivated, and believe in promoting and maintaining high standards for yourself and those around you

  • You are creative and are full of ideas for how to make the day to day workplace experience exceptional - and you can execute on those ideas

  • Organization comes naturally to you - you are a planner and revel in the details!

  • You have a sense of humor and are adaptable in high pressure situations

  • A fast-paced and accelerating environment excites you - you don’t want two days to be the same

  • You are independent and can work on your own initiative, but you love the team environment and working with lots of different people

  • You know the importance of trust and open communication, but can balance this with tact and discretion

  • You truly believe in the value of education and in the future of fintech

Your Qualifications and Experience

  • Bachelor’s degree in any discipline is preferred; we value education

  • Minimum 3 years in an Administration or Facilities role

  • Proven track record of organizing schedules, prioritizing a busy workload and creating new effective processes to enhance the functioning of a fast paced office environment

  • Experience in a tech and/or start up environment is a big plus

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Technology we use

  • Engineering
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We're located in the Loop right next to the Willis Tower (fka Sears Tower) and in close proximity to all transit options and great lunch spots.

An Insider's view of Future Finance

How would you describe the company’s work-life balance?

It's a casual and fun workplace that offers the benefit of flexible working hours. We work hard but play hard as well. We have various company outings and social events, as well as offering vacation time that is above industry standard.



What's the biggest problem your team is solving?

Right now we are focusing on improving credit strategy to underwrite good-quality student loans and to ramp up volume as we enter the peak season. In the longer term, we will develop additional credit products to better service our customers and to support the company’s strategic mission.


Chief Credit Officer

What makes someone successful on your team?

To be a successful member of the marketing team, you should be analytical, data-driven, and a subject matter expert. Strong collaboration and communication skills, and an ability to work independently, will also help you excel as part of the marketing team at Future Finance.


Head of Marketing

How do your team's ideas influence the company's direction?

Future Finance's core values include 'no ego & best idea wins'. This means that any team member will be heard regardless of title or tenure. As such, the ideas that are customer centric/friendly, logical and with the best supporting data will drive the direction of the company and its products.


Board Member

What are Future Finance Perks + Benefits

Health Insurance & Wellness Benefits
Dental Benefits
Health Insurance Benefits
Retirement & Stock Options Benefits
Company Equity
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Vacation & Time Off Benefits
Generous PTO
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Professional Development Benefits
Job Training & Conferences
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