Global Learning and Development Manager

| Chicago

About iManage

iManage transforms how professionals in legal, accounting and financial services get work done by combining the power of artificial intelligence with market leading document and email management. iManage automates routine cognitive tasks, provides powerful insights and streamlines how professionals work while maintaining the highest level of security and governance over critical client and corporate data. Over one million professionals at over 3,000 organizations in over 65 countries – including more than 2,000 law firms and 500 corporate legal departments – rely on iManage to deliver great client work.

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iManage is hiring a Global Learning and Development Manager to create high quality, scalable learning experiences across our employee base and customer and partner community. This individual will report directly into our Chief People Officer, working closely with People Ops, Training & Customer Adoption, and cross-functionally with all departments to curate, create, and continuously improve our learning content for the iManage community.

Key Responsibilities

  • Build a curriculum to create a learning journey that develops the skills to make employees, partners, and customers successful on the iManage platform
  • Consult with department leaders to assess the learning needs of each group, developing solutions and leading the design, development, and implementation of interactive learning solutions
  • Implement multiple delivery methods for learning solutions including instructor-led, web-based, and virtual classroom
  • Partner with People Ops and Adoption teams to create vision for onboarding plan that supports rapid ramp time for new hires and partners through the INDOC curriculum
  • Build and present content in new hire orientation and partner orientation
  • Engage with subject matter experts throughout the organization to build a community of appropriate learning resources
  • Create mentorship program for partners and iManage Employees that fosters a culture of learning
  • Develop reporting system and metrics to monitor the progression and success of program participants and the impact of the program on the business
  • Coordinate training for partner events and user conferences to effectively enable users of the product
  • Implement, manage, and maintain learning content within LMS


  • Bachelor’s degree preferably in training and development, human resources, learning or a related field
  • 5+ years of experience in instructional design, or learning and development role with a Technology company
  • Proven experience designing and developing training materials
  • Familiarity and working experience with an LMS
  • Proven experience with learning implementation and experience driving performance through impactful training
  • Knowledge of measurement and program evaluation
  • Ability to complete projects with tight deadlines
  • Strong interpersonal and leadership skills to influence across all leadership levels globally
  • Strategic thinker, with ability to quickly assess and summarize information and effectively identify issues or risks and potential resolutions
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Technology we use

  • Engineering
    • C++Languages
    • JavaLanguages


Located a short walk from Chicago's major train stations and transit lines. Not to mention just down the street from West Loops trendiest restaurants!
540 W. Madison St., Chicago, IL 60661

What are iManage Perks + Benefits

Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Onsite Gym
Retirement & Stock Options Benefits
401(K) Matching
Performance Bonus
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Company Outings
Game Room
iManage's game room is filled with Ping Pong, Foosball and many board games. Play at your own risk; The ping pong table gets COMPETITIVE!
Some Meals Provided
Every Monday and Friday we bring in breakfast for the office. Monday and Tuesday fresh fruit is delivered!
Professional Development Benefits
Job Training & Conferences
Every year we set aside a budget for each department to spend on further education and development opportunities. Continuous learning is core to who we are!
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