Senior Director, Solution Consulting - Finance

| West Suburbs

Company

ServiceNow, the fastest-growing enterprise company over $1 Billion, is changing the way people work. The company was founded on the beach in San Diego in 2004 with the belief that getting simple stuff done at work shouldn’t be so hard. And that the complex stuff should be easier to manage. We envisioned a world where anyone could create workflows that worked for—not against—them. The ServiceNow cloud‑based platform was built to simplify the way work gets done.

Today, every enterprise is becoming a technology company, creating unprecedented challenges, opportunities, and complexity. ServiceNow lets them run smarter, faster, better. And it helps people spend their time on work that’s meaningful, not menial.

We’re disruptive. We work hard but try not to take ourselves too seriously. We are highly adaptable and constantly evolving. We are passionate about our product, and we live for our customers. We have high expectations and a career at ServiceNow means challenging yourself to always be better.

The Role

We are looking for a motivated thought leader at ServiceNow to help build our practice of Solution Consultants with a focus on finance service management. This leader must be a driver who has an amazing opportunity to work as a trusted advisor to both the solution consulting and sales organizations, as well as, with our Product team. Your influence can have a far ranging impact. This is not the kind of opportunity that presents itself very often.

ServiceNow for Finance is focused on the way work is done throughout the Office of the CFO.  Legacy systems don’t allow for data to be structured and in return, task & workflow management is not optimized.  We can change this! Our goal is to help our customers unlock value through process automation.  Employee productivity and satisfaction will rise – all while lowering risk.

As a thought leader of our pre-sales team you will have a major impact on our future success. While customers have extended ServiceNow to support their external customers for years, this is a relatively new and exciting product focus for ServiceNow. Members of this team will have an opportunity to grow this business from the ground floor, along with support from the business unit, executive team, and sales. Individuals applying for this role must be entrepreneurial and self-driven with a passion for breaking into markets and creating something new they can be proud of.

As the Senior Director of Solution Consulting, Finance, you will be responsible for helping to develop our go-to-market strategy and supporting strategic sales opportunities. You will share your knowledge and expertise to help prepare other solution consultants for their opportunities and communicate customer feedback to the product development teams.  
 

What you get to do in this role:

  • Practice strategy and thought leadership for the Finance solution
  • Responsible for growing and enabling team of high powered, global financial service management pre-sales solution consultants
  • Drive development of re-usable Finance solutions, enablement kits and other sales assets within the practice team
  • Define programs for enabling the core product sales and solution consulting teams to drive Finance sales, adoption and value proposition
  • Create metrics and measure effectiveness of practice offerings
  • Collaborate with product management and development teams to ensure technology readiness for multiple application releases a year
  • Establish and maintain relationship with key sales leaders to pursue ServiceNow Finance opportunities
  • Partner with product management & development on Finance solution use cases based on customer feedback
  • Work collaboratively in the field with ServiceNow professional services and partners
  • Help develop and contribute to sales campaigns focused on Finance Service Management

Consults with:

 

  • Office of SC Excellence
  • Product Management
  • Product Development
  • Sales leadership
  • Solution Consulting leadership
  • Professional Services and Partners

In order to be successful in this role, we need someone who has:

 

  • Extensive Pre-sales solution consulting, sales engineering or professional services leadership experience in the Finance software industry
  • Strong people management abilities with the charisma to inspire and lead
  • Proven pre-sales skills, including the ability to customize solutions, facilitate product demonstrations and effectively communicate ServiceNow value proposition and key differentiators to prospects
  • Experience communicating with both business and technical stakeholders at all levels
  • Proficiency with the ServiceNow Platform or who exhibits prior and current technical expertise in web technology and the ability to learn new technology
  • Experience working collaboratively with product management, product marketing and product development
  • A passion evangelizing our capabilities and success on social media and the ServiceNow Community website
  • A self-starter who will take the initiative to develop programs for enablement and growth
  • A high degree of passion, energy, drive and willingness to travel

We provide competitive compensation, generous benefits and a professional atmosphere. This is a very collaborative and inclusive work environment where individuals strong on aptitude and attitude will have an opportunity to grow their professional careers through working with some of the most advanced technology and talented developers in the business.

 

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Technology we use

  • Engineering
  • Product
    • JavaLanguages
    • JavascriptLanguages
    • RubyLanguages
    • SqlLanguages
    • jQueryLibraries
    • ReactLibraries
    • AngularJSFrameworks
    • Maria DBDatabases
    • MySQLDatabases
    • OracleDatabases
    • Google AnalyticsAnalytics
    • PiwikAnalytics
    • Adobe AnalyticsAnalytics
    • BalsamiqDesign
    • IllustratorDesign
    • InVisionDesign
    • PhotoshopDesign
    • SketchDesign
    • ServiceNowManagement

Location

In addition to having neighbors such as Google and McDonald’s new global HQ, the West Loop is home to Chicago’s “Restaurant Row."

An Insider's view of ServiceNow

What’s the vibe like in the office?

You make decisions every day that help people. My work makes a big difference, and that’s satisfying.

Medha

Senior application developer

What projects are you most excited about?

I wanted to work at a growing company. We're focused, customer-centric, and you can't beat the platform.

Olum

Project manager

What are some things you learned at the company?

Our purpose is empowering. The company's putting a lot into the culture, the employees - they're investing in us.

Marina

Creative director

What is your vision for the company?

Amazing products that create great employee and customer experiences and make work, work better, is our passion.

CJ

Chief product officer

What is your vision for the company?

Taking a long-range view, we've got the spirit of a start-up and the resources to deliver with high quality.

Preetam

Software engineer

What are ServiceNow Perks + Benefits

ServiceNow Benefits Overview

At ServiceNow, we believe that a life well-worked is critical to a life well-lived. And we believe in the power of the individual to achieve amazing things.

Our employees are united in the desire to be part of a company that has a long-lasting, positive, global impact. They get their voices heard and have the satisfaction of seeing their hard work brought to life.

Come build something awesome. We’ve got all the benefits you’d expect, and all the opportunities you want.

Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Onsite Gym
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Starting in 2019
Company Equity
Employee Stock Purchase Plan
Purchase company stock at a 15% discount semi-annually
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Starting in 2019 - 20 weeks for birthing parent, 12 weeks for non-birthing parent
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Paid Volunteer Time
Starting in 2019 - 20 hours a year starting in 2019
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
With an in house craft beer geek procuring
Casual Dress
Commuter Benefits
Pre-tax contribution plan for commuter expenses - transit and parking
Company Outings
Site social activities periodically
Free Daily Meals
Free breakfast offered daily
Game Room
Shuffle board, pool table, table games and more!
Stocked Kitchen
Some Meals Provided
Happy Hours
Every Thursday!
Pet Friendly
Dog and cat friendly!
Professional Development Benefits
Job Training & Conferences
LinkedIn Learning access, numerous internal training programs, conference attendance options
Tuition Reimbursement
Up to $5,250 reimbursed annually for qualified expenses
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