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Credit Controller

| Chicago
Who Are You?

You are hungry to win, keeping an eye on the ball and limiting all distractions. You know that swinging and missing the ball is far better than just watching an opportunity go by. Learning from missed opportunities, you are always improving your game and aiming to knock it out of the ballpark.

  • Handle the collection of overdue debtor balances in the EMEA/AMER regions to ensure optimal cashflow
  • Make a high volume of calls daily (40 calls) to ensure prompt payment of accounts
  • Work with sales and client services on the status of debtor accounts
  • Negotiate timely payment of overdue invoices with clients and resolve complex payment issues/disputes and payment plans
  • Strong emphasis on targets and KPI’s
  • Reduce debtor collection days
  • Account reconciliation
  • Investigate and analyze the root cause of client and sales queries
  • Investigate unallocated cash receipts against remittance advices, emails, etc
  • Follow up on rejected Credit Card / Direct Debit payments
  • Ensure timely management and documentation of billing reminders and contact with overdue client accounts
  • Prepare daily banking and allocations of receipts
  • Resolve client billing queries
  • Ad hoc duties

How you will create impact? 

This role is crucial in actively running our debt collection and accounts receivable process with our valued clients located across the globe, to drive improvements and optimize the accounts receivable and cash cycle. This includes evaluating client accounts, effectively negotiating and clearly communicating, reporting to the Senior Credit Controller and Finance team headquartered in Sydney. 

We'd love to hear from you if..... 

  • At least 4+ years' experience in an Accounts Receivable role
  • Knowledgeable of debt collections processes
  • Must have extensive experience of working with large Sales team globally
  • Proven track record of meeting targets and KPI’s
  • Intermediate to advanced skills with MS Office including MS Outlook and MS Excel
  • Complex problem solving within the debtor’s process
  • Demonstrated experience in developing strong internal and external customer relationships
  • Excellent oral and written communication skills,
  • Solid time management and organizational skills with the ability to multi-task
  • Strong interpersonal and negotiating skills required to communicate effectively with internal and external stakeholders.
  • Excellent analytical skills and attention to detail

Working at Ansarada

Ansarada is a founder-led fast growth global SaaS company. Recently raising $24 million in Series A funding, it’s exciting times ahead here and we’re hoping to IPO in the next 12-months.

We’re building out a team of All Stars who aren’t afraid to dive for the ball and really get into the game, and they can be found working in offices around the globe. We know home games are all about the atmosphere created, and this is why we foster an exciting and inclusive environment. We want you to be your best with us, which is why we provide you with all the necessary tools and equipment you need to flourish and to advance your personal growth and development. Not to mention the benefits you’ve come to appreciate from a fast-growing tech company including an onsite gym, wellness program, healthy snacks, and the flexibility required for success.

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Technology we use

  • Engineering
    • .NETLanguages
    • C#Languages
    • JavascriptLanguages
    • PythonLanguages
    • ScalaLanguages
    • SqlLanguages
    • ReactLibraries
    • ReduxLibraries
    • Node.jsFrameworks
    • ReactJSFrameworks
    • Microsoft SQL ServerDatabases
    • Neo4jDatabases
    • RedisDatabases
    • RedshiftDatabases
    • DynamoDBDatabases

Location

Cultured by day, trendy by night: River North is a home for artists, entrepreneurs, startups, design houses and high-end dining!

An Insider's view of Ansarada

What's something quirky about your company?

Our CEO always tells our people to embrace what makes us weird, and I think we really take that to heart in the Chicago office. Jokes fly around the office, folks work out together at lunch, and we practice radical candor regularly. Together we create an environment that brings out the best in one another.

Megan

Global People Experience Coordinator

How do you collaborate with other teams in the company?

Ansarada takes steps to ensure that it’s most pressing matters are assessed from every perspective. This atmosphere of cohesion is reinforced with a structure of industry-specific pods that are comprised of individuals from sales, marketing and customer success, each merging unique individual experiences to apply new insights to old problems.

Justin

Account Executive, Consumer

How does the company support your career growth?

I started at Ansarada on the Customer Success team, then transitioned into a pseudo Sales Development role and then became an Account Executive all within two years. Leadership in the US facilitated my growth and placement from CS to Sales based on my strengths and personal desires. If you have the drive, you will get where you want to be.

Meg

Account Executive, Technology

How do you make yourself accessible to the rest of the team?

We have a culture of transparency at Ansarada, and that stems from open communication channels. I always try and be available to not only my direct reports, but everyone in the office. Everyone has my cell phone number and knows that my (figurative) door is always open.

Peter

Head of the Americas

What projects are you most excited about?

Internally, I'm excited about scaling our industry pod structure. We're honing in on a handful of exciting industries with a lot of opportunity and our teams are coalescing around what they can do to have maximum impact on success for these pods. Externally, I'm discovering new use cases from customers that we hadn't even thought of ourselves.

Will

Customer Success Manager

What are Ansarada Perks + Benefits

Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Onsite Gym
Retirement & Stock Options Benefits
401(K)
Employee Stock Purchase Plan
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Vacation & Time Off Benefits
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Some Meals Provided
Happy Hours
Pet Friendly
Relocation Assistance
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Diversity Program
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