Grubhub
Chicago, IL

SRE Team Lead

| Chicago

About The Opportunity

Here at Grubhub we’ve been dedicated to giving diners the most convenient way to order food from their favorite restaurants (whether that’s a late night Chalupa from Taco Bell or a salad for lunch from a local restaurant the day after they enjoyed said late night Chalupa).

 

While we are food-obsessed, we are also customer-obsessed. We look to constantly innovate our technology so our diners’ food experience is memorable, restaurant owners get more business and individuals across the country looking for part-time work can deliver the food from the restaurant to the diner flawlessly. We take great pride in knowing that we are a part of 17+ million diners food ordering experience and we are partnered with 105,000 restaurants in 2,000 US cities across our suite of apps (Grubhub, LevelUp, Seamless, Tapingo, Eat24).

Want to be a part of the biggest movement in the US that is moving eating forward? If so, we want to talk to you - and hear what’s your favorite restaurant for food delivery!

Some Challenges You’ll Tackle

  • Manage and technically lead a team of Site Reliability Engineers.
  • Foster an engineering mindset, relentlessly avoid toil, and maintain high standards.
  • Be a voice of reason in architectural and design discussions.
  • Ultimately, be responsible for the reliability of all restaurant- and partner-facing services, and the success of the company.

You Should Have

  • Individual contributor experience working as an SRE, or DevOps experience plus a deep understanding of the philosophy of SRE
  • Managed on-call engineering teams that have been responsible for critical systems core to revenue generation
  • Extensive experience working with large distributed systems / microservice architecture for serving web traffic
  • Experience monitoring distributed systems and have opinions on: what metrics to use and when to alert

Tools we work with:

  • Java (microservices code) and Python (infrastructure code)
  • Cassandra
  • AWS (ec2, s3, sqs, sns, elasticache, ...)
  • Jenkins and Spinnaker
  • Linux
  • Datadog, Splunk
  • Docker
  • Envoy service mesh

And Of Course, Perks!

  • Flexible PTO. It’s true, no strings attached and all the time you need to recharge.
  • PTO. It’s true, we provide you a generous amount of time to recharge.
  • Better Benefits. Get quality insurance, flex-spending accounts, retirement options and commuter perks.  
  • Free Food. Kitchens are stocked and free Grubhub each week.
  • Stock Up. All of our employees are owners, in fact, they’re granted Restricted Stock Units, which means we’re all in it to win it.
  • Casual Culture. Catch rays on the rooftop or get comfy on a couch and get to know your coworkers — because work, should be a place you want to be.

 

Grubhub is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. The EEO is the Law poster is available here: DOL Poster. If you are applying for a job in the U.S. and need a reasonable accommodation for any part of the employment process, please send an e-mail to [email protected] and let us know the nature of your request and contact information. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this e-mail address.

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Where we are

111 W. Washington St., Chicago, IL 60602

Technology we use

  • Engineering
    • JavaLanguages
    • JavascriptLanguages
    • PHPLanguages
    • PythonLanguages
    • RLanguages
    • RubyLanguages
    • SqlLanguages
    • ReactLibraries
    • ReduxLibraries
    • AngularJSFrameworks
    • HadoopFrameworks
    • Node.jsFrameworks
    • Ruby on RailsFrameworks
    • SparkFrameworks
    • SpringFrameworks
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What are Grubhub Perks + Benefits

Grubhub Benefits Overview

PTO. It’s true, we provide you a generous amount of time to recharge.

Better Benefits. Get quality insurance, flex-spending accounts, retirement options and commuter perks.

Stock Up. All of our employees are owners, in fact, they’re granted Restricted Stock Units, which means we’re all in it to win it.

Free Food. Kitchens are stocked and free Grubhub each week.

Casual Culture. Catch rays on the rooftop or get comfy on the couch and get to know your coworkers — because work, should be a place you want to be.

Culture
Friends outside of work
Eat lunch together
Intracompany committees
Daily stand up
Open office floor plan
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
Employee Stock Purchase Plan
Child Care & Parental Leave Benefits
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Paid Holidays
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Game Room
Stocked Kitchen
Some Meals Provided
Happy Hours
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Promote from within
Time allotted for learning

Jobs at Grubhub
61

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Restaurant Fulfillment Specialist

Grubhub
Chicago
21 hours ago
+31
Facilitate onboarding of new restaurants after contract is signed. Collect relevant information to set up account. Manage client contact and coordination throughout the entire set up process. Training and activation of new restaurants. Manage a shared calendar to schedule contact with restaurants via phone and email. Create and maintain multiple types of high quality content to support onboarding of new accounts while upholding Grubhub style standards and department policies. Communicate with internal teams to ensure the best product for our customers. Participate in projects designated by management, meet deadlines, and prioritize high-level accounts. Meet daily, weekly, and monthly volume and quality quotas. Provide extraordinary customer service to restaurant owners.

Producer/Project Manager

Grubhub
Chicago
21 hours ago
+31
Grubhub is growing. And our project management / production team is growing with it—we need a project manager / producer. You’ll be an integral part of the PM /Production department working across all marketing channels with a focus on a large national program. Must love spreadsheets and food!

Team Lead Engineering - Restaurant Onboarding

Grubhub
Chicago
21 hours ago
+31
We are looking for a Team Lead - Software Engineer to provide technical and architectural leadership for a key Restaurant facing team. You will conceptualize, design, build and deploy to the field new and innovative products for our restaurant partners enabling self-management and onboarding of all existing and future partners. Our Team Leads wear a lot of hats - including hands-on coding, mentoring developers, influencing our product vision, and designing our system architecture. We have high standards for code quality, all forms of testing, and intelligent architecture.

Email Marketing Associate (CRM)

Grubhub
Chicago
21 hours ago
+31
Help drive ideation and development of CRM channel communications. Perform day-to-day email marketing activities including, but not limited to, email campaign set-up, scheduling, testing, tagging and deployment of one-time, recurring, triggered and dynamic content-driven campaigns. Analyze channel and order data in order to draw insights and make recommendations for driving business results through campaign optimization. Align with external partners to ensure consistency and effectiveness. Grow the channels and identify segment trends and opportunities.

Technical Lead - Data Engineering

Grubhub
Chicago
21 hours ago
+31
Understanding how ETL functions across multiple business verticals. Build tools to understand how data is flowing throughout our data pipelines. Take data oriented projects from start to finish, including requirements, scope, architecture, development, releases and maintenance. Drive code quality throughout the data teams and be an ambassador for the craft of development. Design best practices for big data processing throughout the company. Translate from technical to business, and vice versa. You need to be able to speak with the least technically-minded client (internal or external) and make technology make sense to them. Then turn around and do it the other way. Working with high volumes of data to efficiently process and expose for analysis. Actively contribute to the adoption of strong software architecture, development best practices, and new technologies. We are always improving the process of building software; we need you to help contribute.

Sr. Associate, B2B Marketing

Grubhub
Chicago
21 hours ago
+31
Articulate new offering value proposition and its position within the audience lifecycle. Identify barriers to adoption; collaborate with B2B/B2C marketing and cross-functional teams to develop solutions, and implement measures to address barriers. Partner with multiple key cross-functional teams to develop a launch plan to accelerate growth and adoption. Responsible for the marketing launch and deliverables for new strategic projects including go-to-market planning, creative development and execution to hit roll out schedule and key deadlines. Oversight of calendars across all marketing activities for launch including scheduling/coordination with the creative, product and B2B CRM teams. Support and enhance internal communication and visibility of new offerings across marketing functions and with key cross-functional partners. Drive forward updates to product copy, blog posts, learning center articles, case studies & success stories, etc. Manage multiple simultaneous projects across multiple teams under tight deadlines.

Senior Copywriter

Grubhub
Chicago
21 hours ago
+31
Grubhub is growing. And our creative team is growing with it—we need an experienced B2B copywriter to support our B2B marketing teams. You’ll be an integral part of the creative department, reporting to the creative director and working in either our Chicago or New York office.

Coordinator, Marketing (Strategy & Analytics)

Grubhub
Chicago
3 days ago
+31
We are looking for a coordinator who will support the high-performance Marketing Strategy & Analytics team. He/she will be responsible for managing the operations of the marketing department including: managing many marketing processes and operations, product management of our internal testing platform, supporting senior leadership needs, and much more. The role will be based in Chicago and report to the Director of Marketing Strategy & Analytics. The coordinator will have the opportunity to work for one of the fastest-growing consumer brands in the US.

Account Advisor

Grubhub
Chicago
3 days ago
+31
As an Account Advisor, you will be managing a portfolio of restaurant accounts. You will be tasked with helping your portfolio of restaurants get the most out of using Grubhub and consulting with them to have the most ideal menu page for our diners. Increasing their conversion number and building the value of GrubHub will be key!  As an Account Advisor, you will be responsible for growing and expanding our relationships with all your restaurants.  

UX Researcher

Grubhub
Chicago
3 days ago
+31
Work closely with designers, product managers, and developers to identify research questions and topics and plan research efforts across multiple user types, devices and platforms, finding opportunities to further improve the user experience. Design, recruit and facilitate research sessions regularly (both generative and evaluative). Use a variety of research methods and tools to best reach the goals of each project in order to provide rich, actionable insights. Communicate research findings and prioritized recommendations to internal stakeholders in a clear and compelling way.

Sr. Software Engineer - Simulations

Grubhub
Chicago
3 days ago
+31
Grubhub is seeking experienced Senior engineers to join its Simulation Team. This team builds our delivery simulation, which we use to drive business policies and understand how the delivery ecosystem works. As a simulation engineer, you will work with business stakeholders, decision scientists, and systems engineers and analysts to create a simulated delivery environment that is realistic, massively parallel, and easy to extend. You will implement and run experiments that directly inform and improve our business.

Senior Full Stack Engineer

Grubhub
Chicago
3 days ago
+31
- Experience building and maintaining a large-scale, high-availability web application with an active and growing user base. - Confidence writing tests for high-risk functionality like financial transactions. - UI/UX design skills. - Mentorship of junior developers.

Software Engineering Team Lead (RoR)

Grubhub
Chicago
3 days ago
+31
Our Ruby on Rails Developers sit on our Platform engineering team to build and maintain the core set of systems that power the LevelUp ecosystem, an online ordering interface and network of dozens of mobile payments apps (maybe even the ones you use to order lunch) and point-of-sale integrations. We are a team of smart, highly motivated engineers that place a high value on writing well crafted, thoroughly tested, and maintainable code. We’re growing extremely fast and are taking on the exciting challenges of keeping up with new product development while scaling our services to support higher volume and more clients.

Sr. Director, Workplace

Grubhub
Chicago
3 days ago
+31
Create, execute and manage a national / international real estate strategy that enables the company to have adequate space for our employees in a work environment that is safe, productive, and fun. Oversee critical functions including: Office managers. Security. Maintenance. Construction management. Food and beverage. Vendor management. Lead process for identifying new properties that fit within company standard for both company culture and budget. Involved in all lease negotiations working with both internal and external legal counsel. Oversee Project Management for tenant improvement projects and interact with general contractor to ensure jobs are done on time and move-in can occur as expected.

Lead, Network Operations Center

Grubhub
Chicago
3 days ago
+31
We are looking for a Lead for our Network Operations Center.  In this role, you will ensure that our online ordering platforms remain fully operational on a 24x7 basis.  You will lead a team of remote analysts as they monitor, triage, and respond to system-anomalies. In addition, you will be the primary liaison between the remote team and our stateside organization, possessing a mix of: solid technical chops, strong organizational capabilities, and the soft-skills required to manage multiple internal stakeholders.

Production Design Coordinator

Grubhub
Chicago
3 days ago
+31
Designing presentations. Creating mock-ups for print, digital and internal collateral. Updating pre-existing assets. Assisting with photo searches. Collecting footage and assets. Coding CRM emails in our proprietary tool. Organizing asset libraries and being the go-to resource for materials. Keylining approved print materials for vendor handoff. Manage working time and stay organized to handle multiple assignments and meet all deadlines. Embrace daily challenges and be resourceful in solving problems. Be a cool, fun, real human being who works hard and has a good time doing it. Love food and show an insatiable curiosity to learn more about it.

Director of Application Security

Grubhub
Chicago
3 days ago
+31
We’re looking a Director of Application Security engineer.  The Application Security teams are relied upon to provide engineering and product teams with the security expertise necessary to make confident product decisions. The team manages our code vulnerability programs including red teaming, manual review, static and dynamic code analysis as well as interfacing with external researchers as part of our bounty program.  

Sr. Manager, Marketing Research

Grubhub
Chicago
3 days ago
+31
Develop a thorough, research-based understanding of the basic needs and attitudes from Diners, Restaurants, and Delivery Partners and identify opportunities to improve. Partner with business leaders across the organization to translate business needs into an actionable research agenda. Influence business direction by communicating clear and actionable recommendations based on research to stakeholders including marketing, operations, product, and finance. Provide input and leadership on Grubhub’s brand strategy; help create clear and compelling brand communications based on consumer insights. Run brainstorms and ideations post-research to ensure findings are actionable and used by the organization. Manage annual and quarterly planning process, including budget and headcount planning.

Senior Software Engineer - Payments

Grubhub
Chicago
3 days ago
+31
Grubhub is looking for a senior engineer for our Payment Services team . This team is at the heart of our order-taking infrastructure.  We are looking to bolster this team by adding engineers experienced in building out fault-tolerant, high performance systems.  This team is perfect for individuals that are detail oriented, and have the desire to work on mission critical systems.  

Sr. Project Manager

Grubhub
Chicago
4 days ago
+31
You will be responsible for managing a team of project managers, learning the ins-and-outs of how we operate, how our partners operate, and how our internal tools operate to manage implementation and administration of technical systems in Care. Drive coordinated execution with our partners and internal teams to ensure phased and successful roll-outs. We are scrappy entrepreneurs here at Grubhub so launching, learning and improving are a must.

Analyst, Clickstream Analytics

Grubhub
Chicago
4 days ago
You are a Clickstream mobile and web analytics rock star eager to join our growing Data Analytics Team, which is responsible for helping drive actionable insight across the organization.  You love big data and will support company growth by taking ownership of data assets and data collection methodologies. Your work enables the organization to distill opportunities and themes from data, and to design programs to test theories and new product concepts. You’re a curious, highly motivated, quantitative-minded thinker who enjoys learning, educating an organization at the crossroads of mobile, local, social and commerce.

Product Designer

Grubhub
Chicago
4 days ago
You believe design is a verb, not a deliverable. That product design is 80% thinking or collaborating and 20% putting pixels in place. You know (as much as you might fight it) the constraints of technology are just as important as their promise because it’s in the constraints we find our best ideas. You see the patterns in the chaos and know how to translate those patterns into tools for the design team. You know there’s a time for going wide and a time for narrowing your focus. You understand how to bring the partners you work with through both stages. You are a thinker, a maker and a passionate advocate for the user when coming up with the ‘Minimum Delightful Product.’

Director, Product Management

Grubhub
Chicago
4 days ago
As a Director of Product Management at Grubhub, you will be responsible for developing and delivering the product roadmap and execution for a broad swath of initiatives for our Delivery organization. You will have direct responsibility for the oversight and thought leadership of multiple product managers and teams within the Grubhub organization. You will collaborate across the organization with Senior Leadership and critical business stakeholders, and be responsible for the the evolution and optimization of Grubhub’s delivery fulfillment experience.  You will report directly into the VP, Product for the Grubhub organization, based in our Chicago office.

Data Scientist (Pricing & Experimentation), Finance Research

Grubhub
Chicago
1 week ago
Grubhub is looking for a bright, curious and energetic Data Scientist focused on Pricing to join the data nerds on the Finance Research Team at GrubHub. The Finance Research team is the analytical engine of the company - we surface insights that drive strategy and optimal decision making for the Executive team and leaders across the organization.  In this role, you will be responsible for understanding the ‘who, what, and whys’ of our business - working cross-functionally to dig into trends and surface value-creating opportunities.

Team Lead Engineering - Restaurant Platform

Grubhub
Chicago
1 week ago
We are looking for a Team Lead - Software Engineer to provide technical and architectural leadership for a key Restaurant engineering team. You will conceptualize, design, build and deploy new and innovative products and services for the Grubhub Restaurant Platform to facilitate the wide offerings, capabilities, and feedback loops for our restaurant partners. Our Team Leads wear a lot of hats - including hands-on coding, mentoring developers, influencing our product vision, and designing our system architecture. We have high standards for code quality, all forms of testing, and intelligent architecture.

Director Of Engineering - Restaurant Core Initiative

Grubhub
Chicago
1 week ago
We are looking for a Director of Engineering to oversee our Restaurant Core Initiative. Within Grubhub, an initiative operates as an autonomous business unit spanning engineering, product, and the business. As an initiative owner, you will own the strategy, prioritization, staffing, design, and execution within that space. Our restaurants are a critical part of our marketplace bringing the ultimate product our diners want to receive. Our goals are to build scalable solutions allowing us to partner with the best independent and SMB businesses across the country and make them successful in our marketplace.

Director, Corporate Sales

Grubhub
Chicago
1 week ago
Will be responsible for building the sales strategy and the team to support this plan. Accelerating the growth of national enterprise corporate sales and revenue through selling Grubhub’s products and services. Successfully importing your knowledge and experience, including knowledge of the market and personal network to develop and execute an effective long-term sales strategy and plan in the market. Building a team compensation structure that drives productivity, loyalty, and sound economics  . Strategically prospecting by working with your team to develop a plan that ensures prospects at key companies know your name and how you can help them. Building relationships and selling consultatively to drive buying decisions of VP, Director, and C-Level executives at national enterprise companies. Participating and leading client and prospect meetings. Managing pipeline and sales activity with an ability to accurately forecast. Fostering a learning culture, focused on high-performance, agility, and creativity within the team.

Site Reliability Engineer II

Grubhub
Chicago
1 week ago
We are adding more software- and service-focused SREs to ensure reliable delivery of projects (and food!). SREs in the Restaurant group care for all services related to restaurant-facing technology. This includes order transmission, POS integrations, catalog services, and some internal-facing tools for adjusting orders and assisting diners. We are an extremely critical team, highly passionate about ensuring orders get to restaurants and diners get fed as quickly as possible.  

Sr. Analyst, Finance & Analytics

Grubhub
Chicago
1 week ago
Grubhub is looking for a data-driven, business-minded, results-oriented Senior Analyst to join our Finance team. The Finance team is the analytical engine of the company - we surface insights that drive strategy and optimal decision making for the Executive team and leaders across the organization.  In this role, you will be responsible for understanding the ‘who, what, and whys’ of our business - working cross-functionally to dig into trends and surface value-creating opportunities.

Program Manager

Grubhub
Chicago
1 week ago
Grubhub is a dynamic, rapidly growing company; you must have the critical thinking skills to support and drive key decision making with senior leaders.  This role is integral in cross-functional collaboration across the organization. You must be able to work effectively with a diverse set of functions and adapt as the business grows or the context changes.  We are scrappy entrepreneurs here at Grubhub so learning and improving are a must.

Android Software Engineer II - Mobile

Grubhub
Chicago
1 week ago
We are looking for Android Engineers to join our awesome mobile team to create some exciting projects. Our mobile team is a talented group of smart, humble people who are passionate about creating amazing mobile products using cutting-edge technology.  Innovation, research and creativity are always at the forefront of what we do, so if you’re excited to work with a product that will change the way take out and delivery is done around the country, we look forward to receiving your application.

Cassandra DBA

Grubhub
Chicago
1 week ago
As a Site Reliability Engineer on the Platform Engineering team, it’s our job to provide the supporting infrastructure, automation as well as systems design knowledge to the team. You’ll be designing, building and testing Cassandra database infrastructure in all areas of the Grubhub infrastructure.  This core role owns the subject matter expertise in Cassandra and how to leverage it best.  You will also be called on to export knowledge and training to the developers and other engineers that leverage this platform on a day-to-day basis.  

Account Advisor (Mandarin- Speaking Preferred!)

Grubhub
Chicago
1 week ago
We’re Grubhub, the nation’s leading online and mobile food ordering company. Since 2004 we’ve been connecting hungry diners to the local restaurants they love. We’re moving eating forward with no signs of slowing down.   With more than 80,000 restaurants and over 14 million diners across 1,600 U.S. cities and London, we’re delivering like never before. Incredible tech is our bread and butter, but amazing people are our secret ingredient.

Director, Strategic Partnerships - Key Partner Management

Grubhub
Chicago
1 week ago
We’re looking for a Director, Strategic Partnerships to manage and grow key existing partnerships across multiple areas of Grubhub’s business that are instrumental in driving our core goals of diner and order growth. This is a great opportunity to own and manage cross-functional partnerships with third parties, including Food Service Providers, payment processors, and marketing affiliates; and actively identify growth opportunities in those partnerships that unlock new orders on our platform.

Sr. Manager, Learning & Development

Grubhub
Chicago
2 weeks ago
Create a strategic plan for Learning across the company, leading the team that designs the experiences from new hire onboarding to continued technical training & strategic training to grow our employees. Develop the end-to-end learning and growth strategy to help Grubhub elevate its focus on building the next generation of skill sets across the organization. Build and execute learning experiences that are accessible to in person and remote learners, and offer scalable solutions to support Grubhub’s growth. Develop an onboarding strategy that equips new hires with the tools and knowledge they need to be successful. Proactively collaborate with internal and external stakeholders to identify performance skill gaps and apply learnings. Source, partner and manage external vendors to extend and assist with learning programs when needed. Develop communication mechanisms to inform leaders and employees on educational programs, training resources, and opportunities, etc. Measure the results of learning and development programs to demonstrate impact on the business. Assist in other organizational development/talent development initiatives as needed including implementation of a strategy to further build inclusion and diversity into our culture.

Lead Instructional Designer

Grubhub
Chicago
2 weeks ago
Grubhub is looking for an enthusiastic Lead Instructional Designer to join our our Care Training team in our contact center.  We are seeking an individual who is extremely knowledgeable in their field of expertise and possess experience creating curriculum. The right candidate is self-motivated and ready to bring a whatever-it-takes mentality to our fast-paced and ever-changing environment. 

Data Analyst II (Business Intelligence)

Grubhub
Chicago
2 weeks ago
We are looking for a Senior Business Intelligence Analyst, who will be instrumental in visualizing business trends and insights across the company. The Finance team is the analytical engine of the company - we surface data-driven insights that drive strategy and optimal decision making for the leaders across the organization. We need data, reporting and analysis to do this! In this role, you will need to understand effective dashboard design and translate analytic requirements into dashboards/reporting to help analyze trends.

Inside Sales Executive

Grubhub
Chicago
2 weeks ago
The Grubhub Inside Sales Executive role is a great opportunity to leverage your sales skills to make an impact on our rapid growth immediately. Plus, you’ll be selling restaurant owners exactly what they already want: more business. Our current Sales Executive’s love the team events, contests, and of course the meal perks. This is the place to hone your sales skills, and make great money doing it.   You’ll be on the front lines of building Grubhub’s national restaurant partner network. You’ll research and consult with restaurants, contact the decision makers, and show them how Grubhub can benefit their business. You’ll need to be resourceful, persuasive, determined, competitive, and have the ability to easily connect with people from all walks of life.   We reward our Inside Sales Executives with competitive pay (base salary + uncapped commission), contests, the ability to travel, and a work environment that breeds success. Do you want to be the best? Do you think you have what it takes to join our top performing Sales Executives and want to be recognized for your work?  We only hire top talent, and we’re excited to learn more about your goals and achievements.

Director of Software Engineering

Grubhub
Chicago
2 weeks ago
The Director of Web Engineering is responsible for the overall planning, organizing, and execution of the consumer-facing web applications. This includes directing all engineering efforts to meet product requirements, support, monitoring, and iterative improvement of existing web applications, strategic development of new application solutions when necessary and the high-level architecture and detailed design on the implementation and delivery of web application components. The role requires proven experience in planning, designing, developing and deploying performant, scalable and resilient web application systems.

Director of Data Engineering

Grubhub
Chicago
2 weeks ago
Grubhub is looking for a experienced Director of Data Engineering to build and lead all our Data Warehouse and Data Pipeline efforts. You will be heading multiple teams of passionate and skilled database engineers responsible for building and owning batch and streaming data pipelines that process tens of terabytes of data daily and support all of the analytics, business intelligence, data science and reporting data needs across the organization.

Senior Technical Program Manager- Enterprise

Grubhub
Chicago
2 weeks ago
We’re looking for an experienced Senior level Technical Program Manager to join us to guide cross-functional teams to bring products & features from concept to launch. This highly-visible role will use their experience in project management methodologies to drive the planning and execution of work across our Product and Technology teams while connecting and providing transparency to our business partners across the organization.

Strategic Initiatives Senior Manager

Grubhub
Chicago
2 weeks ago
Come join the Strategic Initiatives team at Grubhub! We are looking for a candidate that represents our core values: Customer Obsessed, Diverse Collaborators, Curious Innovators, Scrappy Entrepreneurs, Rigorously Analytical, Authentically Fun and also brings a roll up your sleeves and attitude to.  In your role you will be working on some of Grubhub’s most innovative projects. Our goal will be to create and prove a strategy in areas we have not developed as formally. If you like the idea of leading the strategy on some of the industry’s most innovative thinking - this is the role for you! 

Sr. Manager, Market Operations

Grubhub
Chicago
2 weeks ago
We’re looking for an exceptionally analytical operations leader with a roll-up-your-sleeves attitude to join the Market Operations team.  You’ll be responsible for a team of Market Managers and regional oversight of markets with direct oversight of the growth and health of the business.  A real self-starter, you should have a passion for solving hard problems -- plus a proven track record of getting things done.

Enterprise Sales Executive (Chi)

Grubhub
Chicago
2 weeks ago
We’re looking for an experienced Sales Executive to successfully prospect and close new corporate accounts in the Chicago market. You’ll focus on finding mid-market and enterprise companies who realize the value in streamlining their food ordering processes - from catering to individual meals to group orders - and gaining more control over their time and budget.

Service Desk Associate I

Grubhub
Chicago
2 weeks ago
The Service Desk Associate I is the key position that gets new employees up and running, as well as, keeping the existing Grubhub population technically productive. This role will need to be able to communicate with all position levels. The Service Desk Associate I position will report to the Manager of the Service Desk.

Technical Lead - Diner Services

Grubhub
Chicago
2 weeks ago
The Diner Services team is tasked with designing, building and maintaining a suite of backend services used by diner, driver, restaurateur, and internal-facing web and native apps. These provide shared functionality such as authentication, authorization, real-time access to diner-specific information such as preferences and order history, and geolocation. As a technical lead of the team, you will collaborate with data science, product, marketing, and other engineering teams to identify and implement backend features to enable rapid innovation.

Senior Front-End Engineer- Internal Tools

Grubhub
Chicago
2 weeks ago
Internal tools/Care is a challenging place. We’ve got to balance external stakeholders in our diners with a myriad of internal ones with our care organization. As part of this organization, you’ll create responsive applications that millions of diners will see and use as they troubleshoot issues with their orders, building flows to automate and optimize wherever possible. You’ll rigorously A/B test those changes in a winner-takes-all environment. You’ll also develop powerful internal applications that run both stand-alone and on third-party systems, aligning around a totally different user base. As a senior engineer, you’ll be in the spotlight; developing new features and applications, pushing new technologies, mentoring junior engineers, and having fun!

Project Manager

Grubhub
Chicago
2 weeks ago
You will be responsible for learning the ins-and-outs of how we operate, how our partners operate, and how our internal tools operate to manage implementation and administration of technical systems in Care.  Drive coordinated execution with our partners and internal teams to ensure phased and successful roll-outs.  We are scrappy entrepreneurs here at Grubhub so launching, learning and improving are a must.

Database Engineer II (MySQL/Cassandra)

Grubhub
Chicago
2 weeks ago
GrubHub is looking for an experienced MySQL/Cassandra Database engineer for its Database Engineering team, responsible for MySQL and Cassandra databases. You will be working with a team of passionate and skilled database engineers responsible for installing, configuring, administering and maintaining MySQL and Cassandra databases. GrubHub OLTP database platforms are built primarily around AWS/on-premisesarchitecture. A few core database technologies are MySQL, SQL server and 550 node Cassandra cluster.

Enterprise Accounts Associate

Grubhub
Chicago
2 weeks ago
The Associate, Enterprise Accounts role is the key contact for all Grubhub Enterprise Marketplace franchised accounts. You will be tasked with developing successful client partnerships by overseeing experiences and expectations while building the value of GrubHub and its affiliate sites. Your goals will focus on launch, retention, account maintenance, and revenue generation of franchised accounts. Working with internal stakeholders, you will be responsible for coordinating across multiple engineering and operational teams to help ensure a successful launch. Post-launch, you will be communicating with clients on a regular basis, maintaining a high retention rate of your portfolio, as well as exploring ways to grow each account.

Technical Lead - Cloud Security

Grubhub
Chicago
2 weeks ago
Develop and coordinate a Cloud Security strategy by communicating with stakeholders to effectively convey requirements of technical and process improvements. Utilizing a deep understanding of cloud-native technologies, help create requirements and guardrails for implementation of new technologies.  Examples include securing kubernetes or highly available and distributed secret stores. Create and implement a cloud governance program over AWS and GCP (amongst others). Monitor and assess new and emerging threats posing risk to our cloud environments and recommend tactical and strategic initiatives to address those risks. Provide technical guidance and leadership for security standards relating to cloud environments and cloud-native services.

Senior Product Manager

Grubhub
Chicago
2 weeks ago
As a Senior Product Manager at Grubhub, you will be responsible for driving product strategy, planning, design and execution for a broad swath of initiatives. Each product owner will be the key point person and subject matter expert for a significant area of our business. In this role you will put together KPI’s to  more and “easy” ways for restaurants to generate demand for their business.

Coordinator, Marketing (CRM Operations)

Grubhub
Chicago
2 weeks ago
Set up email and push campaigns in Braze. Map dynamic fields to the HTML code. Test, schedule, deploy. Provide feedback, test, and troubleshoot.

Sr. Data Scientist (Marketing)

Grubhub
Chicago
2 weeks ago
The Marketing Data Science Team is looking for a team player to help build out the next generation customer acquisition and retention systems (i.e., keyword bidding and email marketing).  We function very much like a startup, working quickly from raw data all the way up to designing and deploying AB tests. We directly communicate with our customers and have significant impact on overall company performance.  The data scientist in this role will spend time learning the systems and the business and is expected to eventually work on his / her own marketing campaigns!

Product Manager

Grubhub
Chicago
2 weeks ago
Own the product strategy for the delivery partner app, including the development roadmap, feature requirements, and long-term vision. Partner closely with the Product Design team to optimize the user experience, both overall and with specific actions. Develop an in-app communication strategy in coordination with off-app marketing efforts. Prioritize feature development efforts with the mobile technical lead and other product managers, and assist in setting up and analyzing the results of A/B tests. Join research sessions with delivery partners and stay informed on competitive app features. Actively communicate with internal teams and stakeholders, and ensure proper training is in place before features roll out.

Manager, B2B Marketing

Grubhub
Chicago
2 weeks ago
GrubHub is looking for a Manager of Driver Marketing to head our driver lifecycle marketing efforts.  Reporting into our Senior Manager of B2B Marketing, this individual will be responsible for driver acquisition, engagement and retention programs for Grubhub delivery partners (drivers, bikers, etc). This integrated marketing position works across channels including email, social, display, SEM, retargeting and in person events. This individual will be required to work with stakeholders across Grubhub’s various departments, in particular Driver Network Operations, Market Operations, in-house creative team and legal colleagues.

Sr. Data / Software Engineer

Grubhub
Chicago
2 weeks ago
Working with high volumes of data to efficiently process and expose for analysis. Collaborating with other engineering teams on strategies for data. Work with cutting edge data processing technologies. Understand our stakeholder (Finance, Marketing, Product) requirements and write complex and efficient code to transform raw data into an easy to approach data marts. Doing deep dives on business verticals where you become one of the foremost experts on that vertical in the company. Analyze data to measure impacts of data schemas and use it to iterate on improvements. Translate from technical to business, and vice versa. You need to be able to speak with the least technically-minded client (internal or external) and make technology make sense to them. Then turn around and do it the other way.

Technical Lead - Data / Software Engineering

Grubhub
Chicago
2 weeks ago
Understanding how ETL functions across multiple business verticals. Build tools to understand how data is flowing throughout our data pipelines. Take data oriented projects from start to finish, including requirements, scope, architecture, development, releases and maintenance. Drive code quality throughout the data teams and be an ambassador for the craft of development. Design best practices for big data processing throughout the company. Translate from technical to business, and vice versa. You need to be able to speak with the least technically-minded client (internal or external) and make technology make sense to them. Then turn around and do it the other way. Working with high volumes of data to efficiently process and expose for analysis. Actively contribute to the adoption of strong software architecture, development best practices, and new technologies. We are always improving the process of building software; we need you to help contribute.

Sr. Front-End Engineer- Delivery

Grubhub
Chicago
3 weeks ago
Our Delivery Team is seeking a Senior Front-End Engineer to join our team. This set of teams are at the core of our delivery logistics platform and are responsible for our critically important food delivery business. You will conceptualize, design, build and deploy new and innovative products for our restaurant partners enabling self-management and onboarding of all existing and future partners.  We have high standards for code quality, unit testing, and intelligent architecture.

Technical Sourcer

Grubhub
Chicago
3 weeks ago
You are a passionate, dynamic and highly motivated Technical Sourcer who will execute a talent acquisition strategy that will meet the needs of our fast-growing business.  You will use a consultative approach to build relationships with IT and Software Engineering leaders, strategically source talent, and ensure a swift-moving process throughout the entire recruitment cycle. You’ll be part of a superb People Team that is warm, friendly, and laughs constantly.

Sr. Software Engineer - Enterprise Innovation

Grubhub
Chicago
3 weeks ago
GrubHub is seeking passionate junior engineers to join its Enterprise Innovation Team. This team is at the center of expanding our ordering platform to help differentiate ourselves from other players in our space, as well as facilitate new channels for revenue generation. Who doesn’t love free lunch? A big part of our mission is building products that allow companies to enable their employees to order lunch and dinner with the company picking up the dime. Candidates in this space should have a strong desire to drive innovation by building feature rich, scalable systems that are conducive to evolution.