Senior Systems Engineer (Cloud)

| Chicago

Position at Community Brands

COMPANY DESCRIPTION:

Community Brands is a software company that helps organizations achieve social good. Through our technology, we help associations, nonprofits, schools, faith-based organizations, and partners grow stronger and achieve their missions. Like our clients, our nearly 1,800 employees strive to improve the world in which they live, and we believe that technology plays an important role in that. We are techies and volunteers who dream big and are motivated by more than just a cool job (though that’s a great perk we offer too). The Community Brands culture is one where employees can pursue this passion as part of their profession, and we’re looking for great employees to join us!
 

Community Brands is on a mission to be the global “Engagement Suite” behind the success of associations and non-profit organizations. To deliver on that mission, our Infrastructure Services Group needs strong technologists to create and operate innovative, large-scale enterprise platforms and infrastructure services.

We are looking for a Senior Systems Engineer (Cloud) to join our Cloud Platforms team. As part of this team, you will provide important hands-on leadership as we design, implement, and operate the public, private, and hybrid cloud platforms that enable our product groups to solve for problems at global scale. Your daily job responsibilities will include:

  • Ensuring that service components under management are monitored 24x7 for availability, capacity, and performance
  • Drive the team to complete projects and work-streams in a professional manner including achievement of on-time/on-budget goals and frequent project status updates
  • Creating the appropriate documentation for our systems, including architecture and network diagrams and support procedures
  • Leading incident response teams as necessary to mitigate and deal with adverse events effecting our infrastructure
  • Define and prioritize service automation work in line with the wider infrastructure and corporate strategy
  • Architect and design solutions that will live within Microsoft Azure, Amazon Web Services, and Google Cloud Platform

 

The ideal candidate will:

  • Have considerable hands-on experience designing, building, and operating solutions within one of the primary public cloud platforms (Azure, AWS, GCP)
  • Be a self-starter able to work productively either alone or in collaboration with a team
  • Have a deep understanding of server/system architecture ranging from the high level to the low level
  • Have a customer-oriented mindset
  • Bring strong systems thinking to the table, with an innate ability to see patterns and simplify the complex
  • Demonstrate phenomenal trouble-shooting skills
  • Possess strong collaboration and communication skills
  • Know how to lead teams through adversity and critical incidents
  • Know how to architect for scale, for resiliency, for reliability, for security, and for performance

 

Required Qualifications:

  • S. degree or equivalent in Computer Science, Information Systems (MCS, MIS) or related field
  • 5+ years of hands-on, expert-level experience designing and supporting complex, 24x7, mission-critical hosted solutions
  • 2+ years of cumulative experience specifically related to design and operations of systems within Azure, AWS, or GCP and one of the public cloud certifications.

Preferred Qualifications:

  • Relevant professional certifications with system and cloud engineering, including:
    • Azure: Microsoft Certified Solutions Expert (MCSE) or Microsoft Certified Solutions Associate (MCSA), etc.
    • AWS: Certified Developer, SysOps Administrator, Solutions Architect etc.
    • GCP: Associate Cloud Engineer, Professional Cloud Architect, etc.
  • Prior architecture experience involving:
    • VMWare and HyperV virtualization technologies
    • Data center migration to public cloud
  • Setup, config, and usage of monitoring technologies in the cloud:
    • New Relic
    • Nagios
    • DataDog Etc.
  • Knowledge of DevOps and “Infrastructure as Code” approaches, tools, and strategies

Experience with writing scripts and implementing automation

Read Full Job Description

Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavaLanguages
    • JavascriptLanguages
    • jQueryLibraries
    • MySQLDatabases
    • PhotoshopDesign
    • AsanaManagement
    • JIRAManagement
    • WordpressCMS
    • SalesforceCRM
    • PardotEmail

Location

999 Oakmont Plaza, Westmont, IL 60559

An Insider's view of Community Brands

How would you describe the company’s work-life balance?

Work-life balance at Community Brands is a priority for productivity! While teams that work off hours (tech support and event staff) have balance time to make up for the evenings and weekends, time management and blocking off time for yourself is a must.

Amanda

Designer

How do you collaborate with other teams in the company?

Cross-department meeting and collaboration is SO important to us because we all come to work with a common goal. We have strategy meetings at a high level, but also have open communication through our internal chat channels where teams bounce ideas off each other. Video chat is a must with our other offices!

Erin

Director, Client Services

What makes someone successful on your team?

The most successful team members are those who proactively find areas where we can help our clients succeed in their goals, and those who have the willingness to adapt positively to the ever-changing world, are those that in turn reach and exceed their goals.

Cara

Senior Account Manager

How do your team's ideas influence the company's direction?

The software team at Community Brands does not believe in being shackled to our computers. We all regularly work events to get firsthand experience of our product in action. This informs our work in every way, from tiny enhancements that improve the donor experience, to big initiatives that deliver innovative solutions to our clients.

John

Principal Software Engineer

What’s the vibe like in the office?

Working at Community Brands taught me that not all 9-5 jobs have to be boring! The office vibe is overall relaxed and collaborative. Different teams constantly interact with one another to work on a variety of projects which makes the environment fun, but still professional!

Paul

Associate Software Developer

What are Community Brands Perks + Benefits

Health Insurance & Wellness Benefits
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Retirement & Stock Options Benefits
401(K)
Child Care & Parental Leave Benefits
Flexible Work Schedule
Vacation & Time Off Benefits
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Company Outings
Stocked Kitchen
Some Meals Provided
Happy Hours
Parking
Recreational Clubs
Professional Development Benefits
Job Training & Conferences

Additional Perks + Benefits

Employee discount program & specials events
Free snacks & drinks
Monthly happy hour celebrations
Fun, collaborative culture
Community involvement activities

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