Senior Quality Engineer, Mobile

| Chicago

Chicago, Illinois

ServiceNow is the fastest growing enterprise cloud software company and we recently opened a new office in the West Loop! That’s right, Forbes 2018 #1 Most Innovative Company is in Chicago and hiring talent looking to help us grow a new office.

 What does our platform do?

 At the core, we deliver digital workflows that create great experiences and unlock productivity. Over 75% of Fortune 500 Companies are using the NOW platform. ServiceNow is changing the way people work. With a service-orientation toward the activities, tasks and processes that make up day-to-day work life, we help the modern enterprise operate faster and be more scalable than ever before. ServiceNow cloud services automate, predict, digitize and optimize business processes and tasks, from IT to Customer Service to Security Operations and to Human Resources, creating a better experience for your employees, users and customers while transforming your enterprise.

 We’re disruptive.  We work hard but try not to take ourselves too seriously.  We are highly adaptable and constantly evolving.  We are passionate about our product, and we live for our customers.  We have high expectations and a career at ServiceNow means challenging yourself to always be better. 

 What you will get to do in this role:

 As a Sr. Quality Engineer for Mobile, you will be a key member of the User Experience Engineering team driving the quality of our mobile and other products and services to the next level. You will focus on testing our iPhone and Android mobile applications to ensure delivery of error-free functionality and engaging User Experiences to our customers. You will have the opportunity to work with the latest quality testing automation frameworks and tools using Java, Appium, Junit, etc. as well as performing manual testing. You will work within our agile software development process and have an important role in growth of our Chicago UX Engineering team. 

 In order to be successful in this role, we need some who:

  • Works with some of the latest and greatest mobile technologies: Swift, Kotlin, RxJava, and more…or a desire to!
  • Experienced participating in all quality activities within the Quality Engineering team including Test Planning, Design, Execution, Review, Reporting and Monitoring
  • Highly skilled at building quality into the product leveraging performance and test automation tools such as Appium and Jmeter
  • Drives continuous improvement initiatives that focus on software quality and delivery of delightful User Experiences
  • Collaborates well with best of breed testers, developers and designers on a mobile platform where you can leverage your customer focused testing and programming skills
  • Participates in design, development, and delivery of all new mobile applications
  • Contributes in all phases of software development including requirements gathering / definition, product design, development, testing, delivery, and support, etc.
  • Wants to help us grow our Chicago office, and join the team leading the charge on the next generation of our platform mobile applications
  • Wants to have fun!!

Minimum qualifications:

  • At least 5 years professional experience in quality assurance or application development
  • At least 2 years professional experience in testing mobile applications on iOS or Android- ideal- but  a desire to learn mobile
  • BS/MS in Computer Science or equivalent experience
  • Hands on experience w/ a programming language such as Java/C#
  • Hands on experience w/ a scripting language such as JavaScript
  • Understanding of Object Oriented Programming/Design principles
  • Ability to design, develop automated tests on test frameworks such as Appium, Webdriver, Protractor or nightwatch.js
  • Experience with database technologies like MySQL and operating systems such as Linux

We provide competitive compensation, generous benefits and a professional atmosphere. This is a very collaborative and inclusive work environment where individuals strong on aptitude and attitude will have an opportunity to grow their professional careers through working with some of the most advanced technology and talented developers in the business.

 All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity, or veteran status.

 

ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity, or veteran status. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at (408) 501-8550, or [email protected] for assistance.

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Technology we use

  • Engineering
  • Product
    • JavaLanguages
    • JavascriptLanguages
    • RubyLanguages
    • SqlLanguages
    • jQueryLibraries
    • ReactLibraries
    • ReduxLibraries
    • AngularJSFrameworks
    • Maria DBDatabases
    • MySQLDatabases
    • OracleDatabases
    • Google AnalyticsAnalytics
    • PiwikAnalytics
    • Adobe AnalyticsAnalytics
    • BalsamiqDesign
    • IllustratorDesign
    • InVisionDesign
    • PhotoshopDesign
    • SketchDesign
    • ServiceNowManagement

Location

In addition to having neighbors such as Google and McDonald’s new global HQ, the West Loop is home to Chicago’s “Restaurant Row."

An Insider's view of ServiceNow

What’s the vibe like in the office?

You make decisions every day that help people. My work makes a big difference, and that’s satisfying.

Medha

Senior application developer

What projects are you most excited about?

I wanted to work at a growing company. We're focused, customer-centric, and you can't beat the platform.

Olum

Project manager

What are some things you learned at the company?

Our purpose is empowering. The company's putting a lot into the culture, the employees - they're investing in us.

Marina

Creative director

What is your vision for the company?

Amazing products that create great employee and customer experiences and make work, work better, is our passion.

CJ

Chief product officer

What is your vision for the company?

Taking a long-range view, we've got the spirit of a start-up and the resources to deliver with high quality.

Preetam

Software engineer

What are ServiceNow Perks + Benefits

ServiceNow Benefits Overview

At ServiceNow, we believe that a life well-worked is critical to a life well-lived. And we believe in the power of the individual to achieve amazing things.

Our employees are united in the desire to be part of a company that has a long-lasting, positive, global impact. They get their voices heard and have the satisfaction of seeing their hard work brought to life.

Come build something awesome. We’ve got all the benefits you’d expect, and all the opportunities you want.

Culture
Friends outside of work
Eat lunch together
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Highly diverse management team
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Onsite Gym
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Starting in 2019
Company Equity
Employee Stock Purchase Plan
Purchase company stock at a 15% discount semi-annually
Performance Bonus
Match charitable contributions
Child Care & Parental Leave Benefits
Generous Parental Leave
Starting in 2019 - 20 weeks for birthing parent, 12 weeks for non-birthing parent
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Paid Volunteer Time
Starting in 2019 - 20 hours a year starting in 2019
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
With an in house craft beer geek procuring
Casual Dress
Commuter Benefits
Pre-tax contribution plan for commuter expenses - transit and parking
Company Outings
Site social activities periodically
Free Daily Meals
Free breakfast offered daily
Game Room
Shuffle board, pool table, table games and more!
Stocked Kitchen
Some Meals Provided
Happy Hours
Every Thursday!
Pet Friendly
Dog and cat friendly!
Professional Development Benefits
Job Training & Conferences
LinkedIn Learning access, numerous internal training programs, conference attendance options
Tuition Reimbursement
Up to $5,250 reimbursed annually for qualified expenses
Lunch and learns
Online course subscriptions available
Paid industry certifications
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